140 News Reporting Jobs - Page 5

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : Bachelor Degree German Language proficient Summary :Candidate should be German Language proficient with minimum of B2 level certificationAs an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Candidate should be German Language proficient with minimum of B2 level certification Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide exceptional client support and maintain a high level of customer satisfaction. Troubleshoot technical issues and provide timely resolutions. Document client interactions and solutions for future reference. Collaborate with cross-functional teams to enhance system performance. Stay updated on industry trends and technologies to improve service delivery. Professional & Technical Skills: Candidate should be German Language proficient with minimum of B2 level certification Must To Have Skills:Proficiency in Service Desk Management. Good To Have Skills:Experience with Service Desk Voice Support. Strong understanding of IT service management principles. Knowledge of ticketing systems and incident management processes. Excellent communication and interpersonal skills. Ability to prioritize and manage multiple tasks efficiently. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A Bachelor's Degree and proficiency in German Language are required. Qualifications Bachelor Degree German Language proficient

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Should be proficient in German Language Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient service desk management support. Offer timely and effective resolution to client issues. Maintain a high level of product knowledge. Collaborate with team members to enhance system performance. Implement innovative strategies to improve client satisfaction. Professional & Technical Skills: Minimum B2 Level certification in German Language Must To Have Skills: Proficiency in Service Desk Management. Strong understanding of IT service desk operations. Experience in troubleshooting and resolving technical issues. Knowledge of ITIL framework and best practices. Good To Have Skills: Experience with Service Desk Voice Support. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Act as the ongoing interface between the client and the system or application. Dedicate to quality and ensure client satisfaction. Collaborate with cross-functional teams to resolve complex issues. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills - Service Desk Voice Support ; awareness of retail and Point of sale (POS) system troubleshooting. Strong understanding of ITIL framework. Experience in troubleshooting and resolving technical issues. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. Qualifications Bachelor Degree

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support, Japanese Language Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient and effective service desk support to clients. Troubleshoot and resolve technical issues reported by clients. Document all support activities and solutions for future reference. Collaborate with team members to enhance service desk processes. Stay updated on the latest technologies and trends in service desk management. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management. Good To Have Skills: Experience with Service Desk Voice Support. Strong understanding of IT service management principles. Knowledge of incident and problem management processes. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure effective communication with clients Analyze and troubleshoot technical issues Document and maintain support processes Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management Strong problem-solving skills Excellent communication skills Ability to work under pressure Good To Have Skills: Experience with ITIL framework Additional Information: The candidate should have a minimum of 5 years of experience in Service Desk Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Planning, scheduling & coordinating podcast episodes Collaborate with hosts & guests to ensure smooth recording sessions Research & propose relevant podcast topics & guests Draft show notes, episode descriptions & social media snippets Required Candidate profile Support in editing, uploading, and publishing episodes across platforms Monitor podcast analytics & contribute to audience growth strategies Maintain & update podcast production schedules & calendars

Times Global Broadcasting Company Ltd. is looking for News Editor to join our dynamic team and embark on a rewarding career journey. News Editor is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization (More details as per role requirements )

Associate Editor, Global Pictures Desk: Reuters is looking for an enthusiastic and globally minded journalist with strong English and a sharp eye for detail who can effortlessly sift through the thousands of photos our photographers shoot every day, Global Pictures Desk team ensures the quality, accuracy and speed of delivery of news pictures to our clients worldwide. We have a dynamic newsroom including text, visuals, digital, polling, graphics, legal and sports journalists who collaborate to produce a compelling professional news product unavailable anywhere else. We are the first to know the news. This is an entry level full-time, desk-based role, that requires flexibility. You must be willing to work as part of a global 24/7 rotating shift system, including weekends and public holidays, with occasional night shifts. You will join our global team editing the news pictures service, in Bangalore, India. In your role you will contribute to the daily picture file. About the Role: As a photo editor you will: Gather images sent in from editors and photographers from around the globe Research and edit photos and photo captions, writing captions in English quickly and accurately for our global clients. Work as a team with pictures, text, video and on-line colleagues to ensure integrated multimedia news coverage and production Live edit many major news, sport and entertainment events About You: Minimum 1+ year of experience into Caption editing, photo captions, video etc. Fluent English. Bonus points for additional languages. A love for all forms of journalism and an obsessive-level interest in current affairs Ever dreamed of working for the world’s greatest multimedia news organization Sound news and pictures judgment and an ability to spot a breaking story Unflappable interpersonal and organizational skills even when under pressure English language studies, Mass Communication or a Journalism-related degree or experience Experience and/or general interest in photography and/or journalism Competent working knowledge of Apple computers and Adobe Photoshop A desire to work with colleagues dedicated to the Trust Principles of independence, integrity and freedom from bias A love for being part of a diverse, global team #LI-SP1 What’s in it For You At Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth Global Career: As a global company, we can offer a truly international career and progression opportunities. Learning & Development On the job learning and coaching. We also have a dedicated training team focused on the continuous development of our journalists. Industry Competitive Benefits: We offer competitive salary packages and market leading benefits including paid volunteering days. Perks: Work alongside Pulitzer Prize-winning journalists and a team who provide unmatched, award-winning coverage of the world’s most important stories. About Reuters Reuters is the world’s largest multimedia news provider. Founded in 1851, it is committed to the Trust Principles of independence, integrity and freedom from bias. With unmatched coverage in over 16 languages, and reaching billions of people worldwide every day, Reuters provides trusted intelligence that powers humans and machines to make smart decisions. It supplies business, financial, national and international news to professionals via desktop terminals, the worlds media organizations, industry events and directly to consumers. About Thomson Reuters Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Do you have a passion for following global newsAre you interested in writing, reporting, editing, curating news from across the world that covers companies, markets, commodities, economics, sports, politics, and beyondAre you keen on working in a dynamic 24x7 newsroom that covers some of the biggest breaking news developments from across the globe If the answer to all of this is yes, you should consider working for Reuters. If interested, learn more about Reuters global news operations in Bengaluru. Reuters is the world’s largest multimedia news provider. Founded in 1851, it is committed to the Trust Principles of Independence, Integrity, and Freedom from Bias. With unmatched coverage in over 16 languages, and reaching billions of people worldwide every day, Reuters provides trusted intelligence that powers humans and machines to make smart decisions. Reuters supplies business, financial, national, and international news to professionals via desktop terminals; some of the worlds largest media organizations; industry events; and directly to consumers online. With close to 500 media professionals, Bengaluru is Reuters’ largest newsroom, and it is at the center of covering real-time news for the organization. Our news team in Bangalore spans the gamut delivering everything from breaking news alerts on some of the biggest financial and general news developments from across the globe, to reporting, editing, curating, and publishing stories around these events. Beyond this, we have teams working on everything from photo-editing to news graphics, economic polling, newsroom technology, news support tasks, and more. Add in the fact that we cover all types of stories, from the latest iPhone launch to Boeing’s 737 MAX woes, and youve got a bustling 24/7 bureau. Our jobs in Bengaluru span a variety of tasks and skill sets, and we will be hiring strictly by need, as roles come up on various teams. About you: If you are interested in pursuing a career with Reuters in the months ahead and are scouting for roles that may be a good fit for your skills and experience levels, please provide us with your personal details so that our Recruitment Team can connect with you as roles emerge that might best fit you. About the Role: The Reuters bureau in Bangalore has over two dozen teams that handle a wide variety of essential newsroom tasks, including breaking news alerts, company and general news reporting on fast developing events, copy editing, top news curation for financial professionals, website curation, newsletter publishing, sports coverage, photo editing, news graphics, economic polling, and a host of other news support and news technology roles. While a background in journalism is advantageous and necessary for some roles, it is not mandatory for all roles – a keen interest and penchant for the news, however, is a must. We have entry-level, mid-career and more senior roles that open from time to time across many of the teams mentioned above, and we are constantly looking to identify the best talent with the right skillsets and experience levels, as roles open in the newsroom. #LI-NR1 What’s in it For You At Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth Global Career: As a global company, we can offer a truly international career and progression opportunities. Learning & Development On the job learning and coaching. We also have a dedicated training team focused on the continuous development of our journalists. Industry Competitive Benefits: We offer competitive salary packages and market leading benefits including paid volunteering days. Perks: Work alongside Pulitzer Prize-winning journalists and a team who provide unmatched, award-winning coverage of the world’s most important stories. About Reuters Reuters is the world’s largest multimedia news provider. Founded in 1851, it is committed to the Trust Principles of independence, integrity and freedom from bias. With unmatched coverage in over 16 languages, and reaching billions of people worldwide every day, Reuters provides trusted intelligence that powers humans and machines to make smart decisions. It supplies business, financial, national and international news to professionals via desktop terminals, the worlds media organizations, industry events and directly to consumers. About Thomson Reuters Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

S ervice desk Tech Support Role Looking for Tech Support Service desk Engineering with 3-15 Months of exp. Any Graduation 10 +2 +3 Arts/ Science Engineeting / Diploma (10+3 ) Excellent Communication skills Willing to support 24X7 and Service desk Voce support role Walk in @ Bangalore Manyata Location on 7th June'25 Even Candidate with Customer Support exp. willing to take Tech Support role can apply

Provide multi-lingual support for end-users, ensuring effective resolution of IT issues. Offer assistance in various languages and maintain excellent customer service standards.

About RTTNews ( www.rttnews.com ) We are part of a U.S. based news provider RTTNews, operating for the past 20+ years. RTTNews provides financial news content, real-time news, analysis, and commentary to Fortune 500 companies, news establishments, web portals, banks, brokerages, equity/currency traders, across the globe. The company has its Indian bureau in Chennai. Job Summary We are looking for freshers & experienced Content Writers/Reporters/Editors who are passionate about producing wide-variety of content consumed across the globe. Roles and Responsibilities Research, write content and edit articles with high degree of accuracy to maintain quality and the standards of the industry. You will work on writing short & long form content. Must be able to work independently and in collaboration with colleagues across bureaux. Required Candidate Profile 0-3 years of experience writing short and long form content. Apply only if willing to come to office and work in the night shift. Must have strong written and verbal communication skills in English. Must have a strong track record of meeting deadlines in a fast-paced environment. Result oriented, entrepreneurial spirit. Graduate in Economics, Commerce, Zoology, English Literature or Journalism. Proficiency in English Verbal and Written is a MUST. Salary commensurate with skills & experience. KINDLY read the Job Description in detail, before applying.

Interviewing Individuals Writing And Editing News Researching News Stories Active Social Media Presence Attending Daily News Briefings Asking Questions To News Correspondents Researching And Verifying News Content Interview Guests On Air

Interviewing Individuals Writing And Editing News Researching News Stories Active Social Media Presence Attending Daily News Briefings Asking Questions To News Correspondents Researching And Verifying News Content Interview Guests On Air

Produces and delivers content for broadcast, web, and social media. Organizes material, determines framing, and writes features, two-ways, spots. Records and edits field and in-studio audio two-ways, and spots. May host, produce, interview guests

About Us: Deccan Founders is on a mission to spotlight the most inspiring and untold startup stories from South India. Were looking for a passionate Startup Correspondent & Content Creator who loves meeting entrepreneurs, visiting incubators, and discovering emerging trends in the startup ecosystem. Role Overview: We are looking for a Writer & News Curator who is passionate about journalism and thrives in a fast-paced editorial environment. If you're a keen observer of startup trends, business developments, and market news and can convert facts into compelling, SEO-friendly content this is your platform to grow. Key Responsibilities: Daily Article Writing: Write original and engaging news articles, explainer pieces, and startup stories under tight deadlines. News Curation & Research: Track daily developments in startups, tech, business, and markets. Identify relevant stories, perform background research, and prepare curated content. Proofreading & Editing: Ensure high editorial standards in grammar, clarity, tone, and formatting. Review your own and team’s drafts for accuracy. Fact-Checking: Maintain journalistic integrity by verifying all news sources, stats, and quotes before publication. Interviews (Optional): Assist in drafting Q&A formats or conducting interviews with founders and experts. Content Optimization: Work with the editorial lead to craft SEO-compliant headlines, intros, and structure. Content Calendar Alignment: Follow the publishing schedule and proactively pitch ideas around trending topics. Required Qualifications 6 months to 2 years of experience in content writing, journalism, or editorial roles. Strong command of written English and storytelling. Familiarity with Indian startup ecosystem, tech trends, and business news landscape. Experience with proofreading and news formatting. Ability to multitask and meet daily publishing deadlines. Note: Even if you do not have formal journalism or mass communication qualifications, you are welcome to apply if you are a strong writer and believe you're a good fit for this role. Work Location: Hyderabad Work Mode : Work From Office (Mandatory) Role & responsibilities

Roles and Responsibilities Teach journalism and cinematography courses to students. Develop lesson plans, assignments, and assessments for news reporting, anchoring, direction, and filmmaking. Conduct practical sessions on camera operation, lighting, sound recording, editing software usage (e.g., Adobe Premiere Pro), etc. Provide feedback to students on their performance and progress throughout the course. Collaborate with other faculty members to develop curriculum materials.

We are hiring only for candidates currently living in Chennai. Candidates outside Chennai or seeking relocation are not considered. Role & responsibilities Working with international clients on different B2B and event campaigns Increasing customer acquisition and sales Sales, hiring, training, and leading the team. Managing the team and growing as a leader . Heading a business unit and partnering in driving the business forward. CONTACT - 8122819942 |9150233357 Preferred candidate profile Ambitious and entrepreneurial-minded individuals eager to build and manage their own business ventures. Confident in public speaking and delivering engaging presentations. Comfortable working in a fast-paced, performance-driven environment.

•Content Development: Write articles, Develop feature articles [Print media] •Reporting & Coverage: Conduct interviews with industry leaders/stakeholders, Attend events/conferences •Work with designers, DTP operators, Manage page production Loc:Sewri Required Candidate profile •Coordination & Communication with team members, seniors to deliver high-quality content •Exp in writing articles, conducting interviews, reporting [any industry] •Background/Interest in Print media Perks and benefits Meet industry leaders/stakeholders, growth

: The candidate must have Excellent communication skills English and Hindi : Analytical Thinking: Ability to break down complex industry reports and data into clear, compelling narratives. : Salary upto Rs. 45,000

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. Mandatory Skills: Service Desk Management. Experience1-3 Years.

Job description Skills Passionate for writing political, business, sports, entertainment, technology, state, national, and international news. Experience in the relevant fields. Should be proficient in translation and summarization. Fluent in Hindi speaking and writing. Hindi typing. Good speed in Hindi typing.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Helpdesk Executive, Bangaluru Business Property and Asset Management What this job involves Responsible for 360 degrees’ coordination with Tenants and internal departments. Assist with day to day operations and ensure smooth interaction while adhering SOP’s in place. Support Property Manager and HOD with required data, coordination and execution as per the circumstantial requirement. Your key deliverables will be to: Acts as the first point of contact for tenant service calls, requests and issues. Directs tenant service requests to the appropriate department for resolution including engineering, maintenance, cleaning, mechanical and vendors. Responsible for issuing and obtaining approvals for day to day tenant work permit requests. Must diligently support and maintain good working relationships with tenants and vendors. Regularly monitor the tenant stock levels, style variants and display standards. Observe and analyse the tenant sales team standards to ensure customer experience and provide necessary inputs to help improve the quality. Responsible to conduct store audits including F&B outlets Assists property management with day-to-day operation of the property in accordance with policies/procedures and client needs. Responsible to provide various analysis as per the directions of HOD. (Should have good system knowledge) Responsible for obtaining tenant and vendor licenses, certificates. Maintaining tenant contact list, emergency contact lists and maintaining other records and files pertinent to tenants and vendors Assists with billing, rent collection, and other tenant charges in compliance with lease agreements. Data entry, compiling monthly reports and sharing it with Tenant Coordination Manager in timely fashion. Assists with general administrative tasks as assigned including filing, answering phones, distribution of mail, written correspondence specially to tenants, preparing spreadsheets & reports and logging & dispatching tenant service calls. Other assigned duties may include coordination of fire safety meetings and drills, updating and maintaining emergency manuals, maintaining training records, and retention of forms and certificates. Rendering of Lost and found reports Rendering of Footfall reports/ sales reports General rounds of mall, ensuring highest standards of Housekeeping in Mall Reporting: You will be working with our operations team and reporting to the HOD. Sound like youHere is what we’re looking for: Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be effectively communicating the grievances of Tenants/Customers/Vendors/Inter-Departments and ensure timely solution. You should have a good problem solving skills. Qualifications You will have a Diploma/Degree / Marketing OR any equivalent, with min 2-3 years of work experience in Real Estate/ Hotel or Construction Industry/ CRM/ Helpdesk. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives ? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. ? Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.