134 New Relic Jobs

Job Title: Service Operations Specialist AVP Location: Pune, India Role Description Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Experience: 10+ years Monitor production systems for performance, availability, and anomalies. Collaborate with development teams for bug fixes and enhancements. Provide application support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Act as an escalation point for user issues and requests and from Level 1/L2 support. Report issues to management. Manage and mentor regional L2 team to ensure the team is up to speed and picks up the support duties. Gain detailed knowledge of all business flows, the application architecture, and the hardware configuration for supported applications. Define, document, and maintain procedures, SLAs, and knowledge base to support the platforms to ensure consistent service levels are achieved across the global support team. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers. Manage incidents through resolution, keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Facilitate coordination across L1/L2 and L3/Engineering teams to investigate and resolve an ongoing infrastructure/platform or application issue impacting multiple business lines. Drive the development and implementation of the tools and best practices needed to provide effective support. Collaborate with and deliver initiatives and install these initiatives to drive stability in the environment. Assist in the process to approve all new releases and production configuration changes; ensure development includes all necessary documentation for each change and conduct post-release testing where required. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Regularly review and analyze service requests and issues that are raised; seek to improve the process and remove reoccurring tasks where possible. Perform reviews of existing monitoring for the platform and make improvements where possible. The candidate will have to work in shifts as part of a Rota covering EMEA hours and in the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Your skills and experience Business and Technical competency: Hands on experience in Banking domain and technology. Credit card business and operations knowledge is a must. Technologies: Hands-on experience with log analyser such as Splunk (mainly) Knowledge in container platforms like Kubernetes / OpenShift/GKE Knowledge in Observability tool like New Relic Hands on experience in job scheduling tools, sqls/ oracle DB etc. Strong understanding of SOAP & REST API Technologies Knowledge in IBM MQ & SFTP will be added advantage. Basic understanding on HELM, GITHUB. Incident and Operations Management: Strong knowledge in incident management processes and various ITIL concepts. Strong skills in application monitoring and performance, troubleshooting, and root cause analysis. Soft Skills: Excellent problem-solving abilities in high-pressure scenarios. Strong communication skills to work effectively with stakeholders and cross-functional teams. Ability to prioritize tasks and manage time effectively in a fast-paced environment. English language skills mandatory, German CEFR A1 level preferred (highly desirable) Education Bachelors degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty)

Test Engineer II (Performance) Who we are Brightly, a Siemens company, is the global leader in intelligent asset management solutions. Brightly enables organizations to transform the performance of their assets with a sophisticated cloud-based platform that leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightlys complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable. About the job Brightly Software continues to grow and needs amazing engineers. This is an excellent fit for talented engineers who thrive in a fast-paced environment. New hires will work alongside our top-notch engineers and product team to design, implement, deliver and support our highly ambitious products and integrations. We care deeply about your passion and dedication to the craft of software. The Test Engineer (Performance) supports the application platforms in the Engineering department. The work managed is critical to overall program success, with aggressive timelines that are critical to the success of the company with direct impacts on our customers. This role builds and conveys deep SME. What youll be doing Develop and Implement Performance Test PlansDesign and execute performance test plans and strategies to ensure optimal system performance. Maintain Test EnvironmentsOversee the configuration and maintenance of test environments to ensure accurate and consistent testing results. Document Test Cases and IssuesMaintain detailed performance test cases and track related issues in Jira, ensuring proper documentation and timely resolution. Maintain Workload ModelDevelop and sustain accurate workload models to replicate real-world user scenarios, ensuring thorough performance testing. Conduct Performance TestsExecute load, stress, endurance, volume and scalability tests across various systems and applications to evaluate their capacity and reliability. Analyze ResultsPerform in-depth analysis of test results and provide actionable recommendation s to enhance system performance. Troubleshoot IssuesConduct root cause analysis for performance-re lated issues, utilizing APM tools such as Datadog to identify and resolve i nefficiencies. Collaborate with TeamsWork closely with developers and other stakeholders to identify performance bottlenecks and propose improvements. Document ProcessesCreate detailed technical documentation outlining testing processes, methodologies, and results for future reference. Research TrendsContinuously monitor and evaluate emerging trends and technologies in performance testing to enhance testing practices. Communicate FindingsPresent performance-re lated issues, insights, and improvement suggestions to team members and stakeholders in a clear and actionable manner. What you need Bachelors in computer science or related discipline. 2 to 5 years of experience in performance testing and engineering. Expertise in using performance testing tools such as JMeter; knowledge of K6 is a plus. Good understanding of Performance Testing concepts and terminologies. Knowledge of Java or Other supported Programming language. Strong analytical and problem-solvin g skills with the ability to pinpoint performance bottlenecks. Solid understanding of Application Performance Monitoring (APM) tools, such as Datadog or New Relic. Understanding of technical product architecture. Ability to effectively share knowledge and stay aware of current trends and technical advancements. Working knowledge of agile methodologies. Excellent communication and teamwork skills, with the ability to document and present findings effectively. Bonus Points Experience with K6 Experience with AWS or any other cloud platform Certifications in technology, agile methodologies The Brightly culture Service. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live Together we are Brightly #brightly ...Less

Educational Bachelor of Engineering,BTech,Bachelor Of Science,Master Of Engineering,Master Of Technology Service Line Infosys Cobalt Unit Responsibilities A day in the life of an Infoscion As a Senior Site Reliability Engineer, you will play a critical role in supporting application developers by providing expert guidance on Application and infrastructure best practices from reliability perspective. Improve reliability, quality, and time-to-market of our suite of products/applications. Define suitable metrics for system with SLO/SLI and setup observability mechanism to track it Define error budget as per the SLO Define strategy and setup up High Availability and Load Balancer based architecture Drive a metrics-driven culture and software delivery process using data to measure overall system quality and reliability. Balance feature development speed and reliability with well-defined service level objectives Provide primary operational support and engineering for products/applications Partner with solution architect and development teams to improve services reliability Participate in system design Participate in optimizing code, automating operational tasks and toil reduction Provide solutions for performance management, monitoring and observability Work with business users to understand issues, develop root cause analysis and work with the development team for enhancements/fixes Working on distributed traces to visualize the entire workflow and analyze the cause of problems/incidents Improve security and performance of applications Define, evangelize, and maintain SRE best practices Solutionize and implement DevSecOps best practices Improve automation including system’s self-healing capability Manage and participate in on-call incidents, if required (Priority Incident) If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: AIOps and related tools Experience in container orchestration and practices, including Kubernetes, Docker Swarm Experience in infrastructure automation tools like Terraform, Cloud Formation, Ansible, and Puppet (Any one) Knowledge on SQL, NoSQL (Oracle, Couchbase) Experience working on ITSM tools like Remedy, ServiceNow, Confluence, Jira Experience with Cloud cost optimization / FinOps Technical and Professional : Must have at least 5+ years of SRE experience in large programs with focus on release engineering, observability tasks and reliability Reliability practices Chaos engineering Strong experience on one or more Observability tools like New Relic, AppDynamics, Prometheus, Dynatrace, DataDog, Splunk, Experience in event correlation using observability or other tools like BigPanda Experience in Observability Dashboard creation, custom metrics, Synthetic Monitoring and Real User Monitoring (RUM) Good experience in scripting or development languages, including expertise in Python, Ruby, JSON, Java, and Node.JS, PHP (anyone) Experience with scripting in PowerShell(M) and Bash/Shell/Perl (anyone) Strong knowledge of application design and architecture including microservices architecture Experience in CICD tooling and best practices Experience of Cloud platforms such as AWS, Azure, and Google Preferred Skills: Foundational-Configuration Management-Configuration Management-Ansible Technology-Infra_ToolAdministration-Others-Splunk Admin Technology-Infra_ToolAdministration-PerformanceManagement-AppDynamics Technology-Infra_ToolAdministration-PerformanceManagement-Dynatrace Generic Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow Technology-OpenSystem-Python - OpenSystem-Python

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : AWS Glue Good to have skills : Microsoft SQL Server, Python (Programming Language), Data EngineeringMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education:Developing a customer insights platform that will provide an ID graph and Digital customer view to help drive improvements in marketing decisions. Responsibilities:Design, build, and maintain data pipelines using AWS services (Glue, Neptune, S3).Participate in code reviews, testing, and optimization of data pipelines.Collaborate with stakeholders to understand data requirements and translate into technical solutions.:Proven experience as a Senior Data Engineer / Data Architect, or similar role.Knowledge of data governance and security practices.Extensive experience with data lake technologies (NiFi, Spark, Hive Metastore, Object Storage, Delta Lake Framework)Extensive experience with AWS cloud services, including AWS Glue, Neptune, S3 and LambdaExperience with AWS Neptune or other graph database technologies.Experience in data modelling and design.Experience with event driven architectureExperience with PythonExperience with SQLStrong problem-solving skills and attention to detail.Excellent communication and teamwork skills. Nice to have:Experience with observability solutions (Splunk, New Relic)Experience with Infrastructure as Code (Terraform, CloudFormation)Experience with CICD (Jenkins)Experience with KubernetesFamiliarity with data visualization tools.Support Engineer Similar skills as the above, but with more of a support focus, able to troubleshoot, patch and upgrade, minor enhancements and fixes to the infrastructure and pipelines. Experience with observability, cloudwatch, new relic and monitoring. Qualification 15 years full time education

Educational Bachelor of Engineering,Bachelor Of Science,Bachelor Of Technology,Bachelor Of Comp. Applications,Master Of Science,Master Of Technology,Master Of Engineering,Master Of Comp. Applications Service Line Engineering Services Responsibilities Experience in Media/ Video domainKnowledge of video processing components, Broadcast and Streaming operations. Good understanding of how video streaming works. Experience in configuring Video Streaming devices like Encoders, Packagers etc. Proven experience in monitoring-control of broadcast environments for Satellite based content delivery. Technical proficiency in using and enhancing monitoring tools, dashboards and navigation of tools (such as ServiceNow, Dataminer, Moogsoft, KPI Dashboards [Grafana, New Relic, Raptor], Prometheus, Splunk, Elk, Ineoquest, Harmonic VOS) to analyze and identify faults. Experience with scripting languages such as SQL, python, and UNIX shell scripts Strong knowledge of incident management, including monitoring automated/manual alerts, triaging issues, and applying appropriate remediation through SOP’s. Demonstrated ability to handle outage management and drive the resolution of service disruptions. Expertise in managing and implementing change activities, including pre- and post-change validations. Experience with bridge management and effective communication with internal, external, and vendor stakeholders for issue resolution. Ability to oversee the escalation of incidents, ensuring timely resolution both internally and externally. Experience in alert management, recovery, incident management and service ownership, specifically for Satellite Broadcast (DBS) application. Proven track record of collaborating with engineering and development teams to resolve issues and provide feedback for automation improvements Work with team to implement process improvements to enhance operational efficiency and service reliability Ability to work in team in diverse/ multiple stakeholder environment Good communication skills Preferred Skills: Technology-Media-Video Streaming Technology-Media-Settop Box DVB

Educational Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Comp. Applications,Bachelor Of Science,Master Of Comp. Applications,Master Of Engineering,Master Of Technology,Master Of Science Service Line Engineering Services Responsibilities Experience in Media/ Video domainKnowledge of video processing components, Broadcast and Streaming operations. Good understanding of how video streaming works. Experience in configuring Video Streaming devices like Encoders, Packagers etc. Proven experience in monitoring-control of broadcast environments for Satellite based content delivery. Technical proficiency in using and enhancing monitoring tools, dashboards and navigation of tools (such as ServiceNow, Dataminer, Moogsoft, KPI Dashboards [Grafana, New Relic, Raptor], Prometheus, Splunk, Elk, Ineoquest, Harmonic VOS) to analyze and identify faults. Experience with scripting languages such as SQL, python, and UNIX shell scripts Strong knowledge of incident management, including monitoring automated/manual alerts, triaging issues, and applying appropriate remediation through SOP’s. Demonstrated ability to handle outage management and drive the resolution of service disruptions. Expertise in managing and implementing change activities, including pre- and post-change validations. Experience with bridge management and effective communication with internal, external, and vendor stakeholders for issue resolution. Ability to oversee the escalation of incidents, ensuring timely resolution both internally and externally. Experience in alert management, recovery, incident management and service ownership, specifically for Satellite Broadcast (DBS) application. Proven track record of collaborating with engineering and development teams to resolve issues and provide feedback for automation improvements Work with team to implement process improvements to enhance operational efficiency and service reliability Ability to work in team in diverse/ multiple stakeholder environment Good communication skills Preferred Skills: Technology-Media-Video Streaming Technology-Media-Settop Box DVB

Educational Bachelor of Engineering Service Line Quality Responsibilities Key word Observability, Observability Architect, Dynatrace, Monitoring , Logging and alerting, End-End VisibilityKey Tools and Platform Dynatrace, Splunk, New Relic, Prometheus and Grafana (Our immediate requirement is for Dynatrace and Splunk) Preferred Skills: Technology-Architecture-Architecture - ALL

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Act as gatekeeper for Incident Queues govern the queue flow Work with managers in streamlining & optimizing incidents handling - improve repeat instance rate & time for instance closure Work on different tools which will help to identify Customer experience monitoring Exposure to monitoring tools like Glassbox, Splunk, Dynatrace, Catchpoint etc. Monitoring traffic incoming-outgoing troubleshooting and reporting to stakeholders Conduct extensive quality check, pass feedback & maintain repository which team can refer while execution of task Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different dashboard Lead documentation on new projects by getting first hand trained on different activities & pass refines / optimal knowledge to team Lead team on skill enhancement on monitoring, technical knowledge of environment & incident / service request handling Technical and Functional Skills: Bachelors Degree with 2 to 4 years of experience in Incident handling, forum / platform monitoring, incident / service request troubleshooting & reporting. Strong platform monitoring & troubleshooting knowledge is basic requirement. Application based server knowledge is must to handle troubleshooting Experience in synthetic monitoring (preferably e-commerce) & application based server troubleshooting Exposure to ITSM modules. ITIL certification will be an added advantage Strong proficiency in MS Office, especially MS Excel and PPT Good written and verbal communication - should be good to interact with stakeholders

Immediate Job Openings on # Performance Testing _ Hyderabad, Bangalore_ Contract Experience: 6+ Years Skill: Performance Testing Location: Hyderabad, Bangalore Notice Period: Immediate . Employment Type: Contract Work Mode: WFH Job Description Strong experience in using JMeter tool. Experience in APM tool NewRelic and Log analysis tool Splunk . Experience in various protocol HTTP/HTML, Web service. Exposure to MuleSoft and AWS. Well versed in Test Management tool and requirement management tools like Jira . Knowledge in converting REST API to JMeter script. Good Knowledge in Autoscaling, Failover load testing.

Conduct performance testing using HP LoadRunner. Identify bottlenecks and optimize application performance.

production experience on AWS (IAM, ECS, EC2, VPC, ELB, RDS, Autoscaling, Cost Optimisation, Trusted Advisors, Guard Duty, Security, etc.) Must have monitoring experience on tools like Nagios/ Prometheus/ Grafana/ Datadog/ New Relic, etc. Required Candidate profile Must have experience in Linux Administration.

production experience on AWS (IAM, ECS, EC2, VPC, ELB, RDS, Autoscaling, Cost Optimisation, Trusted Advisors, Guard Duty, Security, etc.) Must have monitoring experience on tools like Nagios/ Prometheus/ Grafana/ Datadog/ New Relic, etc. Must have experience in Linux Administration. Must have a working knowledge of scripting (Python/Shell).

Notice Period: Immediate to 15 Days Employee type: Contract to Hire Have been providing production Operations support experience preferably with a cloud services provider Experience working in Public Cloud infrastructure (AWS, Azure, GCP). MS Azure will be more preferable. Have experience with Automation, CICD, Jenkins, Containers, Cloud Formation, ARM, Bicep, Terraform or other similar Have experience with Git, GitHub, Git Runner Have understanding on standard networking concept such as DNS, DHCP, subnets, Server Load Balancing, Firewalls,SAN. Have in-depth knowledge of Clustering, Load Balancing, High Availability, and Disaster Recovery, Auto Scaling Having experience in Configuring and using Open-Source monitoring and trending systems: Redis, Prometheus, Grafana, Kibana, New Relic, Nagios others Have experience on configuration management tool Ansible/Puppet/Chef Work with the Product team and DevOps Build CI/CD pipelines using MS AZURE CodeBuild, CodeDeploy, and CodePipeline. Integrate 3rd party tools with CICD processes (e.g. SonarQube). Config manage environments using industry standard DevOps tools Implement scripting to extend build\deployment\monitoring processes

Mandatory Skills: 1. Linux Administration and Linux Networking 2. Bare Metal 3. Ansible 4. Docker 5. Python/Shell Scripting 6. Git 7. Production Monitoring 8. Availability for US Fixed shifts (8.30 pm to 5.30 am IST) Role & responsibilities Provide technical leadership and mentorship to the Site Reliability Engineering team. Design, implement, and maintain a highly scalable and reliable infrastructure. Collaborate with development, operations, and security teams to define and implement best practices for system reliability, performance, and security. Drive automation and continuous improvement initiatives to streamline operations and enhance the overall reliability of the platform. Lead incident response and troubleshooting efforts for complex technical issues, ensuring timely resolution and minimizing impact on customers. Conduct capacity planning, performance optimization, and scalability assessments to ensure the platform can meet growing demands. Establish and maintain monitoring, alerting, and logging systems to proactively identify and address issues. Define and implement disaster recovery and business continuity strategies to minimize downtime and data loss. Collaborate with development teams to ensure proper release management practices and support seamless deployments. Stay up to date with industry trends, emerging technologies, and best practices in site reliability engineering and cloud infrastructure. Drive the adoption of DevOps and SRE principles throughout the organization, promoting collaboration and cross-functional alignment. Lead post-incident analysis and root cause analysis to identify underlying issues and drive improvements to prevent future incidents. Foster a culture of innovation, continuous learning, and knowledge sharing within the Site Reliability Engineering team. Preferred candidate profile Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Lead Site Reliability Engineer or similar leadership role, preferably in a cloud- based SaaS environment. Strong knowledge of cloud infrastructure platforms, such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP). Experience with containerization technologies like Docker and container orchestration frameworks like Kubernetes. Proficiency in infrastructure as code tools, such as Terraform or CloudFormation. Experience with monitoring and logging tools like Prometheus, Grafana, ELK stack, or Splunk. Solid understanding of networking concepts and experience with load balancers, DNS, and security groups. Strong scripting and automation skills (e.g., Python, Shell scripting) to streamline operational tasks. Familiarity with Agile and DevOps practices and experience working in CI/CD environments. Strong problem-solving, critical thinking, and analytical skills with a focus on continuous improvement. Excellent leadership, communication, and collaboration abilities to effectively lead a team and work with cross-functional stakeholders.

Role & responsibilities Hands on enterprise level J2EE based web application development and support Hands on experience in Spring / Spring Boot / Cloud technologies Create high-performance, reusable, and reliable APIs that enable interaction between different software systems. Integrate APIs with existing data and software systems. Good Understanding of Spring framework including Spring batch Optimize and Test APIs Hands on Pivotal Cloud Foundry (PCF) environment Experience on Continuous integration and Continuous Development (CICD) process Hands on java backend developer, will be responsible for integrating different backend systems. Work closely with our clients, architects and frontend developers to define the integration with the clients back-end systems, determine implementation details, and realize those implementations. Work on the Production support activities for the applications build on the Microservices framework Working Experience on the alert creation for applications and experience in Newrelic Ability to lead team Experience in onshore and offshore development management model Good presentation skills Excellent communication skills Experience in Agile and Waterfall project development methodology Technical Skills: • Experience within Java Web/Enterprise projects Understanding of design patterns and NTiers architectures Experience with Spring / Spring Boot / and Cloud technologies Experience with Java EE, Maven Experience with Spring and other Java frameworks / open-source libraries Hands on experience on Cassandra Experience with Spring Security and SSO solutions Experience with SOA and Web Services (REST/SOAP) Experience providing sizing and scalability recommendations, solving connectivity, and deployment issues Experience deploying to application servers in enterprise environments Experience in using JIRA for Defect/ Issues and understand the agile framework

: Job Title Technology Service Analyst, AS LocationPune, India Corporate TitleAS Role Description At the heart of Deutsche Bank's client franchise, is the Corporate Bank (CB), a market leader in Cash Management, Trade Finance & Lending, Securities Services and Trust & Agency services. Focusing on the Treasurers and Finance Departments of Corporate and Commercial clients and Financial Institutions across the Globe, our Universal Expertise and Global Network allows us to offer truly integrated and effective solutions. You will be operating within Corporate Bank Production as a Production Support Engineer in Payments domain. Payments Production domain is a part of Cash Management under Deutsche Bank Corporate Banking division which supports mission critical payments processing and FX platforms for multiple business lines like High Value/Low value / Bulk / Instant / Cheques payments. Team provides 24x7 support and follows follow the sun model to provide exceptional and timebound services to the clients. Our objective at Corporate Bank Production is to consistently strive to make production better which ensures promising End To End experience for our Corporate Clients running their daily Cash Management Business through various access channels. We also implement, encourage, and invest in building Engineering culture in our daily activities to achieve the wider objectives. Our strategy leads to attain reduced number of issues, provide faster resolution on issues, and safeguard any changes being made on our production environment, across all domains at Corporate Bank. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Acting as a Production Support Analyst for the CB production team providing second level of support for the applications under the tribe working with key stakeholders and team members across the globe in 365 days, 24/7 working model As an individual contributor and prime liaison for the application suite into the incident, problem, change, release, capacity, and continuous improvement. Escalation, Management, and communication of major production incidents Liaising with development teams on new application handover and 3rd line escalation of issues Application rollout activities (may include some weekend activities) Manage SLO for Faster Resolution and Fewer Incident for the Production Application Stability Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Update the RUN Book and KEDB as and when required. Your skills and experience Good experience in Production Application Support and ITIL Practices Very good hands-on knowledge of databases (Oracle/PLSQL etc.), including working experience of writing SQL scripts and queries. Very Good hands-on experience on UNIX/Linux, Solaris, Java J2EE, Python, PowerShell scripts, tools for automation (RPA, Workload, Batch) Exposure in Kaka, Kubernetes and microservices is added advantage. Experience in application performance monitoring tools Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M) Excellent Team player and People Management experience is an advantage. Bachelor's degree. Master's degree a plus. Previous relevant experience in Banking Domain 6+ years experience in IT in large corporate environments, specifically in the production support. Operating systems (e.g. UNIX, Windows) Understanding on environments - Middleware (e.g.MQ, WebLogic, Tomcat, Jboss, Apache, Kafka etc ) - Database environments (e.g. Oracle, MS-SQL, Sybase, No SQL) Experience in APM Tools like Splunk & Geneos; Control-M /Autosys; App dynamics. Nice to have Cloud servicesGCP Exposure on Payments domain fundamentals & SWIFT message types Knowledge in Udeploy, Bit bucket Skills That Will Help You Excel Self-motivated with excellent interpersonal, presentation, and communication skills. Able to think strategically with strong analytical and problem-solving skills. Able to handle multiple demands and priorities simultaneously, work under pressure, in an organized manner and with teams across multiple locations and time-zones. Able to connect, manage & influence people from different backgrounds and cultures. A strong team player being part of a global team, communicating, managing, and cooperating closely on a global level while being able to take ownership and deliver independently. How well support you

: Job TitleOperations Service Specialist Corporate TitleAVP LocationPune, India Role Description Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Experience10+ years Monitor production systems for performance, availability, and anomalies. Collaborate with development teams for bug fixes and enhancements. Provide application support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Act as an escalation point for user issues and requests and from Level 1/L2 support. Report issues to senior management. Manage and mentor regional L2 team to ensure the team is up to speed and picks up the support duties. Gain detailed knowledge of all business flows, the application architecture, and the hardware configuration for supported applications. Define, document, and maintain procedures, SLAs, and knowledge base to support the platforms to ensure consistent service levels are achieved across the global support team. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers. Manage incidents through resolution, keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Facilitate coordination across L1/L2 and L3/Engineering teams to investigate and resolve an ongoing infrastructure/platform or application issue impacting multiple business lines. Drive the development and implementation of the tools and best practices needed to provide effective support. Collaborate with and deliver initiatives and install these initiatives to drive stability in the environment. Assist in the process to approve all new releases and production configuration changes; ensure development includes all necessary documentation for each change and conduct post-release testing where required. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Regularly review and analyze service requests and issues that are raised; seek to improve the process and remove reoccurring tasks where possible. Perform reviews of existing monitoring for the platform and make improvements where possible. The candidate will have to work in shifts as part of a Rota covering EMEA hours and in the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Your skills and experience Business and Technical competency: Hands on experience in Banking domain and technology. Credit card business and operations knowledge is a must. Technologies: Hands-on experience with log analyser such as Splunk (mainly), kibana etc. Knowledge in container platforms like Kubernetes / OpenShift Knowledge in Observability tool like NewRelic Hands on experience in job scheduling tools, sqls/ oracle DB etc. Incident and Operations Management: Strong knowledge in incident management processes and various ITIL concepts. Strong skills in application monitoring and performance, troubleshooting, and root cause analysis. Soft Skills: Excellent problem-solving abilities in high-pressure scenarios. Strong communication skills to work effectively with stakeholders and cross-functional teams. Ability to prioritize tasks and manage time effectively in a fast-paced environment. English language skills mandatory, German CEFR A1 level preferred (highly desirable) Education Bachelors degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty) How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

As a Product Support Engineer, you will be responsible for monitoring, troubleshooting application software issues, and coordinating with customers and internal teams to resolve issues. Product Support team is a 24x7 function and this role is specifically for the night shift overlapping with the US hours (10 pm - 6 am IST) working remotely. Responsibilities: As on-call engineer monitor alerts during the shift. This role is specifically during the night shift overlapping with the US hours (10 pm - 6 am IST) working remotely. At least 50% of the responsibilities include troubleshooting and triaging production software application issues. Manage and resolve incidents within contractual SLAs. This includes coordination with other teams, stakeholders and providing timely updates to customers. Effectively communicate directly with Sureify customers globally on ticketing systems and as needed on phone calls. Constantly develop knowledge in Sureify products, software tools, languages and monitoring tools. Requirements Experience in software support, preferably web applications, data issues and APIs. STRONG & EXCELLENT communication and proven problem-solving skills . Familiarity in monitoring, observability tools like Newrelic that helps troubleshoot application and infrastructure issues by providing real-time performance data and insights. Qualifications: 3+ years of experience in a production support role. Excellent written and verbal communication, interpersonal, and presentation skills. Proven experience in technical software troubleshooting skills. Strong understanding of support case handling. Required Technical Skills: Experience with developing complex SQL joins for troubleshooting. Experience with troubleshooting PHP, APIs, Data issues, React, Node.js. Familiarity with New Relic, ELK, Splunk, Cloudflare and other logging and APM tools. Knowledge of cloud platforms (AWS), End to end knowledge of data flow in a modern web application. Benefits: Competitive Salary & Benefits Package Medical and Accidental Insurance Professional Development Opportunities Collaborative and Supportive Team Environment Opportunities to work with cutting-edge technologies Sureify is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply.

Job Description: Java/Microservices/ Mainframe - Skills Backend Server-side Framework Java 17 , Spring Boot, Spring MVC Microservice Architecture, Rest API Design Unit Testing Framework, Junit, Mockito Performance Tuning & Profiling Visual VM, JMETER Logging, Troubleshooting New Relic, Dynatrace, Kibana, Cloud Watch Database Relational database – Oracle, MSSQL, MySql, Postgres, DB2 Nosql database – MongoDB, Redis, DynamoDB Cloud Platform, Deployment and DevOps Cloud Platforms – AWS (ECS, EC2, Cloud front, Cloud Watch,S3, IAM, Route 53, ALB), Redshift, RDS DevOps – Docker containers, SonarQube, Jenkins, Git, Github, Github-actions, CI/CD pipelines, Terraform Mainframe COBOL JCL DB2 (Advance SQL skills) Alight COOL Tools: Xpeditor, File-Aid (Smart-File), DumbMaster (AbendAid) Omegamon iStrobe/strobe Roles & Responsibilities Ensure the architectural needs of the value stream are realized rather than those of just a channel or a team Strong knowledge of Design principles and implementing the same in designing and building the robust and scalable software solutions across the full stack having no/least adoption effort by clients Work with Product Management, Product Owners, and other value stream stakeholders to help ensure strategy and execution alignment Help manage risks, dependencies and troubleshoot and pro-actively solve problems Collaboration and review with other Architects and participating in Architecture COP and ARB Owning Performance & Non-Functional requirement including end to end ownership Acquire broader insight of the Product and Enterprise Architecture Spread broader knowledge with other engineers in the value stream Proven experience on stated engineering skills Aggregate program PI objectives into value stream PI objectives and publish them for visibility and transparency Assess the agility level of the program/value stream and help improve

Overview We are seeking a Sustaining Engineer to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. The ideal candidate is a collaborative team member who thrives in team-oriented environments, actively engaging with software engineers, product support engineers, security engineers, customer relationship managers, and other stakeholders to contribute to shared goals and exchange insights. This individual is adaptable and resourceful, able to navigate complex and evolving software environments with confidence, respond effectively to new challenges, and develop creative solutions to unforeseen issues. They are customer-focused, recognizing the importance of delivering high-quality software and enhancing the user experience, while also remaining attentive to feedback from both users and team members. Additionally, they are organized and efficient, demonstrating the ability to manage tasks effectively, prioritize work based on urgency and impact, and handle multiple issues and projects simultaneously to ensure timely resolution and delivery. We welcome individuals from all backgrounds and are committed to fostering an inclusive, respectful, and supportive workplace. Responsibilities Monitoring and Issue Management: Track Issues: Regularly review and monitor issues in our tracking systems for new bugs and tasks and system alerts. Prioritize: Assess and prioritize incoming issues based on impact and urgency, ensuring critical problems and task requests are addressed promptly. Troubleshooting and Debugging: Diagnose Problems: Investigate and diagnose software defects by analyzing logs, reproducing issues, and debugging code. Resolve Bugs: Implement fixes for identified bugs and issues, test the fixes to confirm resolution, and ensure that changes do not introduce new problems. Code Maintenance and Refactoring: Review Code: Examine existing code to understand functionality and identify areas that require maintenance or optimization. Apply Updates: Make necessary code updates to improve software performance, security, and maintainability based on established coding standards and practices. Refactor Code: Improve the structure and readability of existing code by refactoring, enhancing code quality, and simplifying complex logic. Testing and Verification: Create and Maintian Test Cases: Develop and execute unit test cases and scripts to validate bug fixes, enhancements, and updates. Verify Changes: Ensure that changes to the codebase are tested thoroughly to confirm that they resolve the issues and meet quality standards. Incident response: Monitor: Responsible for monitoring systems, identifying potential issues, and responding to incidents in real-time. Resolve: Work to quickly understand the root cause, develop a solution, and implement it to restore normal operations. Documentation and Reporting: Update Documentation: Maintain and update internal technical documentation, including code comments, runbooks, and internal guides, to reflect recent changes and fixes. Report Progress: Provide regular updates on issue status, code changes, and testing results to senior engineers, product support engineers, security engineers, customer relationship managers and project managers. Collaboration and Communication: Coordinate with Teams: Work closely with senior engineers, product support engineers, security engineers, customer relationship managers, and other stakeholders to understand requirements, gather feedback, and ensure alignment on project goals. Participate in Meetings: Attend team meetings, such as stand-ups and sprint reviews, to discuss progress, share insights, and plan upcoming tasks. Learning and Professional Development: Stay Informed: Keep up-to-date with industry trends, new technologies, and best practices relevant to software maintenance and support. Seek Feedback: Actively seek feedback from peers and mentors to improve your skills and performance. Participate in training sessions or workshops as needed. Customer and Support Interaction: Assist Support Teams: Provide technical support to product support teams by addressing escalated issues and offering solutions or explanations. Incorporate Feedback: Gather and analyze feedback from users and support teams to identify areas for improvement and implement necessary changes. Continuous Improvement: Optimize Processes: Identify opportunities to improve documentation and maintenance processes, and suggest enhancements to streamline workflows and increase efficiency. Contribute Ideas: Share innovative ideas and approaches for improving software quality and user experience with the team. Qualifications Required Qualifications: Education: A Bachelor’s degree in Computer Science, Software Engineering, or a related field. Experience: 3 + years of relevant experience in an engineering role. Problem-Solving Skills: Strong analytical skills to identify issues, troubleshoot effectively, and implement solutions quickly. Communication: Clear and concise communication skills, both written and verbal, to collaborate with team members and document solutions. Team Orientation: Ability to work well in a team environment, sharing knowledge and learning from others. Development Tools Proficiency: Strong knowledge and experience with Python, Git, and Django. Desired Qualifications: Experience with Incident Response: Previous experience or coursework related to incident management or troubleshooting in a production environment. Familiarity with Software Development Lifecycle (SDLC): Understanding of the phases in software development, from requirements gathering to deployment. Knowledge of Databases: Basic understanding and experience with relational databases. Understanding of Monitoring Tools: Experience with monitoring and logging tools like Sentry, New Relic or similar. Experience with Internal Tools: Familiarity with internal tools such as Jira for issue tracking and Confluence for documentation. Other Skills: Familiarity with Linux, Terraform

Overview We are seeking a DevOps Engineer to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. The ideal candidate brings 1–3 years of experience, a strong background in AWS and Terraform, and a passion for infrastructure as code. Candidates should be skilled at writing well-structured Terraform modules, proficient in AWS service provisioning, and familiar with best practices for managing IaaS and PaaS environments. Additional experience with Linux administration, GitHub Actions, container orchestration, and monitoring solutions such as CloudWatch or Prometheus is a plus. Your experience includes writing production code and proficiency in understanding and structuring large projects using Terraform modules. You possess a deep understanding of provisioners and are well-versed in remote state management. We value individuals who are proactive, detail-oriented, and passionate about infrastructure as code. Critical Start is committed to building an inclusive, equitable, and respectful workplace, and we welcome candidates from all backgrounds to apply. Responsibilities As a DevOps Engineer, you will play a key role in maintaining, evolving, and enhancing our existing Terraform-based infrastructure. You'll work across a diverse infrastructure stack to support the delivery of new projects and services to our customers. A core part of your responsibilities will be using Terraform to build modular, maintainable, and scalable infrastructure solutions. You will also take initiative in identifying opportunities to improve performance—focusing on responsiveness, availability, and scalability. Establishing effective monitoring and alerting systems will be essential, as will troubleshooting issues within distributed systems, including throughput, resource utilization, and configuration. Our infrastructure stack includes the following components: Terraform: Used for comprehensive infrastructure management. AWS Fargate: Primary platform for hosting most of our applications and services, along with select EC2 instances for specific use cases. Monitoring and alerts: AWS CloudWatch, SNS, New Relic, and Sentry.io support effective monitoring and timely alerting. Storage and databases: S3, Postgres (RDS), Memcached, RabbitMQ, and AWS Elasticsearch Service handle our storage and data processing needs. Networking and security: VPC, Route 53, IAM, ALB/NLB, Security Groups, and Secrets Manager support a secure and resilient networking environment. CI/CD pipeline: Built using EC2 Image Builder, CodeBuild, and GitHub to streamline software delivery and deployment. Qualifications Required Qualifications: 1-3 years of professional experience in a DevOps, Site Reliability Engineer, or Systems Engineering role. Ability to work through ambiguity and uncertainty. You have a solid understanding of CI/CD pipelines, including their purpose and implementation, and hands-on experience setting them up in real-world environments. You bring experience working with Terraform for provisioning using modular approaches. Strong troubleshooting, problem-solving, and collaborative mindset . You hold a Bachelor's degree from a recognized institution or possess equivalent practical experience that demonstrates your technical capabilities. Preferred Qualifications: Shell scripting experience is a strong plus. Strong knowledge of Linux/Unix systems. Familiarity with source control tools, such as Git. Experience with observability tools such as CloudWatch, New Relic, or Sentry.io Proficiency with Docker and practical experience running containers in AWS environments such as EC2 and Fargate.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Micro Focus LoadRunner, C (Programming Language), Java, Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and contribute to key decisions in application development projects. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead the team in implementing best practices for application development- Conduct regular code reviews and provide feedback for improvement- Stay updated on industry trends and technologies to enhance application development processes Professional & Technical Skills: - Must To Have Skills: Proficiency in Micro Focus LoadRunner- Strong understanding of performance testing methodologies- Experience in designing and executing load and stress tests- Knowledge of scripting languages for performance testing- Hands-on experience in analyzing test results and identifying performance bottlenecksLRE experience of more than 9+ yrsExperience in Leading Diverse TeamsHands-On Expert in Scripting with LoadRunner (has to be able to Mentor junior resources and help solve issues they cant solve)oMust have experience with many protocols (HTTPS/Webservices/TruClient) CITRIX, SAP, JAVA, C, .NET, MQ, LDAP, etc., are all a plus. Role is 50% hand-on building/fixing/running performance tests, 50% management of 10-15 resources including providing guidance re:strategy.Position must be in Pune. Ideally resource would have experience in either SAP or Salesforce Resource needs to have experience in at least one APM tool (DynaTrace, New Relic, Data Dog, AppDynamics, etc) Experience in installing/configuring/upgrading LoadRunner Enterprise instances is a plus. Additional Information:- The candidate should have a minimum of 12 years of experience in Micro Focus LoadRunner- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

We are looking for an experienced DevOps Engineer (Level 2 & 3) to design, automate, and optimize cloud infrastructure. You will play a key role in CI/CD automation, cloud management, observability, and security, ensuring scalable and reliable systems. Key Responsibilities : Design and manage AWS environments using Terraform/Ansible. Build and optimize deployment pipelines (Jenkins, ArgoCD, AWS CodePipeline). Deploy and maintain EKS, ECS clusters. Implement OpenTelemetry, Prometheus, Grafana for logs, metrics, and tracing. Manage and scale cloud-native microservices efficiently. Required Skills : Proven experience in DevOps, system administration, or software development. Strong knowledge of AWS. Programming languages: Python, Go, Bash, are good to have Experience with IAC tools like Terraform, Ansible Solid understanding of CI/CD tools (Jenkins, ArgoCD , AWS CodePipeline). Experience in containers and orchestration tools like Kubernetes (EKS) Understanding of OpenTelemetry observability stack (logs, metrics, traces) Good to have : Experience with container orchestration platforms (e.g., EKS, ECS). Familiarity with serverless architecture and tools (e.g., AWS Lambda). Experience using monitoring tools like DataDog/ NewRelic, CloudWatch, Prometheus/Grafana Experience with managing more than 20+ cloud-native microservices. Previous experience of working in a startup Education & Experience : Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Years of relevant experience in DevOps or a similar role. About Kissht: Kissht, a Great Place to Work certified organization, is a consumer-first credit app that is transforming the landscape of consumer credit. As one of the fastest-growing and most respected FinTech companies, Kissht is a pioneer in data and machine-based lending. With over 15 million customers, including 40% from tier 2 cities and beyond, we offer both short and long-term loans for personal consumption, business needs, and recurring expenses. Founded by Ranvir and Krishnan, alumni of IIT and IIM, and backed by renowned investors like Endiya Partners, the Brunei Investment Authority, and the Singapore Government, Kissht is synonymous with excellence in the industry. Join us and be a part of a dynamic, innovative company that is changing the future of financial technology.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Extensive experience working with New Relic APM Solutions including Instrumentation, Creation of Business Journeys and optimization that enable proactive and efficient monitoring, alerting, and troubleshooting of complex systems, applications and critical business processes In depth knowledge of observability principles, practices, and industry standards. Strong understanding of application architecture, infrastructure, and cloud technologies - Kubernetes. Collaborate with clients to understand their business objectives and translate them into APM requirements. Develop custom dashboards, reports, and alerts to monitor and track key performance indicators (KPIs). Provide guidance and support to clients on leveraging APM / Observability data to drive proactive performance management. Collaborate with cross-functional teams, including developers, operations, and business stakeholders, to drive best practices and continuous improvement 2 Mandatory Skills Good understanding and experience on: Strong experience in implementing and managing New Relic APM / Observability Tools) Proficient in working with monitoring agents, setting up instrumentation, and integrating Observability tools with application frameworks and platforms Assessment of the right metrics, and traces to be configured relevant to the Tech stack Proficiency in configuring and customizing APM / Observability tools and should be capable of working on the data on boarding (egDb connect, Linux, Windows, Azure and other data sources) to monitor various application stacks, including web, mobile, and cloud-based applications. Understanding of application performance metrics, tracing, and profiling techniques. Knowledge of log management and analysis activities Expertise in troubleshooting performance issues, conducting root cause analysis, and implementing performance optimization strategies. Strong knowledge of distributed systems, microservices architectures, and cloud technologies (e.g., AWS, Azure, GCP). Experience in analyzing Observability data, identifying performance patterns, and making data-driven recommendations. Familiarity with CI/CD pipelines and DevOps practices in a cloud context Excellent problem-solving and analytical skills to diagnose complex performance issues and recommend effective solutions. Strong communication and presentation skills to effectively communicate technical concepts and findings to both technical and non-technical stakeholders. Good hands-on with scripting languages like Python or PowerShell for automation and extending APM tool functionality. Ability to work collaboratively in cross-functional teams and manage client relationships effectively. New Relic full stack observability practitioner 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description. Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.. About The Role. The Global Regional Expansion team manages the core of Remitly's product; a platform for transferring funds quickly and reliably, ensuring our customers always have a great experience, from send to receive. We ensure the movement of over 12 billion dollars a year through disbursement methods such as bank deposit, cash pickup, mobile wallets, and home delivery.. As a Software Development Engineer III (SDE III) on the Global Regional Expansion team at Remitly, you will play a key role in building and scaling our platform to support remittance expansion into new regions. You will develop scalable, secure, and regionally tailored solutions that address the needs of customers and partners in different markets.. As an experienced engineer, you will design and implement complex systems, collaborate cross-functionally, and lead key technical initiatives to enable seamless expansion. You will also help improve our existing infrastructure, drive engineering excellence, and ensure our systems are scalable, and compliant with regional financial regulations. You Will. Solve technical challenges with a customer-centric mindset.. Design and implement solutions for ambiguous and difficult problems involving multiple technologies (TypeScript, React Native, Java/Kotlin, Go) and systems.. Guide the team's technical strategy while leading, shipping, and operating full-stack features and systems.. Solid experience with APIs, microservices, and event-driven architectures. Drive engineering excellence by delivering well-tested, observable, documented, efficient, scalable, and resilient solutions, improving team processes, and contributing to cross-team technical designs.. Enhance team talent through mentoring, code review, interviewing, and ramping new hires.. Collaborate with other engineers, product managers, designers, and analysts to achieve outstanding customer experiences.. You Have. Strong computer science, web, and native app fundamentals, and knowledge of design patterns.. Interest in regional financial regulations, security, and compliance requirements in fintech or global payments. 5+ years of software development experience.. Experience with large scale database systems like MySQL. Experience with Docker, Kubernetes, or other orchestration tools. Experience with monitoring systems such as Prometheus, VictoriaMetrics, CloudWatch, NewRelic. Expertise in one of the following programming languages: TypeScript, JavaScript, Kotlin, Java, Go.. Excellent collaboration skills.. Our Benefits. Medical, Dental & Vision Insurance. Life Insurance. Mental Health & Family Forming benefits. Learning & development benefits. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.. Show more Show less