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AMERICAN EXPRESS
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New Accounts Analyst

New Accounts Analyst

AMERICAN EXPRESS

1 - 6 years

7 - 8 Lacs

Gurugram

Posted:16 hours ago| Platform:

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Skills Required

Analytical skills Outbound Career development Interpersonal skills Brand Ambassador Accounts Analyst Finance Wellness Customer service Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

At GNA we review and approve the applications for new customers and existing customers. We not only approve the application; however, we provide one touch solution to US Customers since we do not have any counterpart anywhere except INDIA.

We are a team of 150+ CCP S delivering extra ordinary customer service since we are the first face of the organization.

We work inbound and outbound both.

How will you make an impact in this role?

Timely And Error Free Processing of Card Applications.
Provide excellent service to US card applicants/Card Members
Processing Of Applications by Ensuring Complete Analysis of Available Data on Profile, adhering to outlined Procedures.
Ability to connect with customer s and willingness to go beyond the call of duty.
Ability to Demonstrate exceptional customer service etiquettes.
Understand the bank environment and confidentiality of customer data.
Assist Audit, Internal and Compliance Functions at times Of Audits to Ensure All Control Issues Are Identified and Addressed.
Acts as a brand ambassador for the company
Support All Other Day-To-Day New A/C Processes and All New Initiatives
Shift Timings 24*7

Minimum Qualifications

Proven ability to craft and implement effective communications plans serving a broad audience
Effective understanding of employee communications best practice
Minimum 1Year Of Experience In relevant field

Preferred Qualifications

Excellent Communication skills
Good Analytical Skills with Eye for Details.
Good Interpersonal Skills.
Basic Computer skills mandatory

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AMERICAN EXPRESS

Financial Services

New York NY

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New Accounts Analyst