Network Operations Center Engineer

You will be responsible for monitoring and maintaining the health and performance of the IoT satellite network infrastructure. This includes overseeing various components like UE devices, firewalls, gateways, and cloud platforms to ensure stability and efficiency. Your role will involve alarm monitoring, ticket resolution, and acting as the primary point of contact for the Network Operations Center. Promptly identifying issues, correlating them, and initiating troubleshooting procedures will be crucial tasks. You will also assess the potential impact of issues and coordinate with relevant teams for swift resolutions. Collaborating with engineering teams to troubleshoot and resolve issues efficiently is essential. Having a fundamental understanding of the Google Cloud platform, you will evaluate network performance, develop improvement strategies, and monitor network uptime. Responding quickly to network incidents and providing Tier 2 technical assistance to internal and external clients will be part of your responsibilities. It is important to maintain documentation on network architecture, configuration, and troubleshooting procedures. Additionally, participating in an on-call rotation to provide after-hours support is required. To excel in this role, you should have a strong grasp of Network Operations Center best practices and be adept at managing and enhancing network operations efficiently. A Bachelor's degree in Computer Science, Information Technology, or a related field is required, along with a minimum of 4 plus years of experience in Network Operations, preferably within the telecommunications or wireless network domains. Proficiency in Kubernetes architecture, components, and concepts, as well as setting up monitoring and logging solutions for Kubernetes clusters using tools like Prometheus, Grafana, and ELK Stack, is necessary. Additionally, a proficient level of Linux system administration skills, including command line, user and group management, and understanding of Linux networking concepts, is essential. Strong communication skills are also a key requirement. The working arrangements for this role include 100% work from the Pune Office. There will be NOC shift rotation timings as follows: - IST Morning Shift (IST.I): 8:00 AM to 5:00 PM - IST Afternoon Shift (IST.II): 4:00 PM to 1:00 AM - IST Night Shift (IST.III): 12:00 AM to 9:00 AM,