Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Duties/Responsibilities: Provision of shortcodes and mobile campaigns for the US market with mobile carriers Handle assigned tickets in accordance with standard operating procedure and to agreed timelines. Configure and maintain shortcodes and campaigns on our platforms. Keep internal portal updated with short code/service status. Promptly raise issues and blockers to supervisors attention. Communicate effectively with internal and external stakeholders in relation to provisioning status and issues. Maintain process documentation up to date. Become a subject matter expert when it comes to provisioning and campaign setup. Required Skills/Abilities: Excellent command of the English. Both written and oral. Experience: 1-2 years previous experience in similar positions. Education Graduate of Information Technology, Computer Science, related field, or equivalent experience. Familiarity with Microsoft Office applications and ticketing tools. Optionally basic knowledge of SQL and HTML.
Lobo Staffing Solutions (LSS)
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