2056 Nbfc Jobs

We are looking for a highly motivated and results-driven individual with 3 to 8 years of experience to join our team as a Customer Service Representative in Wanaparthy, Pebbair Road, J Grades. The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and develop a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Job Graduate in any discipline. Minimum 3 years of experience in sales or customer service. Possess strong knowledge of banking and financial services. Demonstrate excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and negotiation skills are required. Experience in housing and EM sales is preferred. Additional Info The company offers a dynamic and supportive work environment, with opportunities for growth and development.

Call - 8780904289 Experience: Near Prime Home Loan, LAP Salary: UPTO 7.5LPA DSA/DST/CONNECTER vertical Incentives: Insurance Incentives & Performance Incentive Perks and benefits 30K hike in every 6 Months

We are looking for a highly motivated and experienced Sales Executive to join our team at Capital Placement Services. The ideal candidate will have 1-4 years of experience in sales or recruitment, with excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends to identify new business opportunities. Collaborate with cross-functional teams to drive sales growth and revenue. Provide exceptional customer service and support to clients. Identify and pursue new business leads and opportunities. Job Requirements Proven experience in sales or recruitment, with a minimum of 1 year of experience. Excellent communication, negotiation, and interpersonal skills. Strong analytical and problem-solving skills, with attention to detail. Ability to work in a team environment and collaborate with others. Strong understanding of the employment industry and recruitment services. Results-driven and motivated to achieve sales targets and objectives.

We are looking for a dynamic and self-driven Relationship Manager based in Indore who will manage and grow relationships with universities. The role involves promoting our education loan products , generating business, and building long- term partnerships with institutions. Key Responsibilities: Visit and manage relationships with colleges/universities. Promote Propellds education loan offerings to institutions and students. Drive student onboarding and loan applications. Coordinate with internal teams for smooth loan processing. Achieve monthly business targets and ensure consistent lead generation. Represent Propelld during campus events and student sessions. Requirements: Graduate in any stream; MBA preferred. 2 years of field sales/relationship management experience (Education/Fintech sector preferred). Strong communication and negotiation skills. Willingness to travel frequently to nearby cities. Own vehicle preferred for travel convenience

Roles and Responsibilities Participate in business analysis activities to gather required reporting and dashboard requirements Closely work with Zonal Head and Branch team for data management Participate with other specialist to convert legacy reports to BI solutions or central reporting system. Transition developed reports and dashboards to the Operations & Support team. Provide support as required to ensure the availability and performance of developed reports and dashboards for all users. Design and implement technology best practices, guidelines and repeatable processes. Must be able to perform duties with moderate to low supervision. Timeline and accuracy of reports to be maintained all the time. Liner data management and analysis. Language & IT Proficiency: Highly proficient in the English language (Written and Verbal communications) Knowledge of MS Office (Excel) Skills Planning & Schedule Orientation Prioritization and organizing Data analysis Time Management Networking skills Team Player Attention to detail Minimum Qualifications and Experience: MBA/ PG/ Graduate in any stream 1 to 3 years experience in MIS Management in BFSI/NBFC sector

Roles and Responsibilities Participate in business analysis activities to gather required reporting and dashboard requirements Closely work with Zonal Head and Branch team for data management Participate with other specialist to convert legacy reports to BI solutions or central reporting system. Transition developed reports and dashboards to the Operations & Support team. Provide support as required to ensure the availability and performance of developed reports and dashboards for all users. Design and implement technology best practices, guidelines and repeatable processes. Must be able to perform duties with moderate to low supervision. Timeline and accuracy of reports to be maintained all the time. Liner data management and analysis. Language & IT Proficiency: Highly proficient in the English language (Written and Verbal communications) Knowledge of MS Office (Excel) Skills Planning & Schedule Orientation Prioritization and organizing Data analysis Time Management Networking skills Team Player Attention to detail Minimum Qualifications and Experience: MBA/ PG/ Graduate in any stream 1 to 3 years experience in MIS Management in BFSI/NBFC sector

REGIONAL SALES MANAGER - SULB Minimum 2 years experience as Sr. Area Manager or Assistant Regional Manager Employees in Grade MM5 or Equivalent are only eligible to apply Performance rating should be 3 and above in the last 2 PMS cycle and not having any active DA cases. Excellent leadership skills to manage team, achieve profitability & business targets of region. Customer acquisition, service delivery, maximising productivity, location specific targets for business development strategies to be driven by AM s. Ensure effective marketing activities, lead generation, brand visibility, branch visits, market research and competitor analysis. Focus on operation activities like standardisation of processes and policies, interest and recovery of over dues, operational efficiency, compliance and regulatory, administration, policy adherence & compliance. Responsibilities To lead team of 30 or more Branch Managers for achieving business targets in terms of revenue generation, operational compliance, customer acquisition & retention, quality service to customers, asset quality portfolio and collection. Lead and co-ordinate the team of regional corporate staff members in Business Development & Marketing, Operations &Recovery, Human Resources & Administration. Lead the team of Branch Managers as well as Area Managers in the region and guide them to achieve the Business targets, profitability and productivity targets as well as Operational efficacy. Innovate, plan & implement new ways & means to increase walk ins & attract new customers and retain existing ones and to convert non-BEP branches to BEP branches Achieve the targets of the Region for gold loans and other loan products for various quarters as well as for the financial year (FY)- ensure quality of collaterals/ ornaments pledged Achieve other business targets including SD and 3rdparty products for various quarters as well as FY Timely interest collection by branches and recovery of overdue- minimizing NPA status of accounts as well as auction of gold Ensuring operational efficiency of branches and ensuring systems and procedures are followed by branch staff Ensuring prompt and efficient customer service by branches- prompt resolution of grievances/ customer complaints if any in the region Minimizing loss on account of Spurious/ Low purity and theft ornaments and efforts for recovery follow up of court cases related to these Prompt reporting of any fraud/ any untoward incident/ enquiry or investigation by any outside agency to HO Ops Department as well as State Head (SH) simultaneously Timely rectification of observations of gold inspector/ Internal auditor at branches Cost optimization on- control of branch expenses and control on cash/bank balances Correction of branch rentals wherever applicable and merger/ shifting of unviable branches Ensuring proper team building at branches, handholding BM and branch team, identify training needs and co-ordinate need-based training programs & facilitate proper marketing activities Qualifications Bachelors degree or equivalent 10+ years of experience in NBFC/Banking with Gold Loan experience Shortlisted candidates meeting the eligibility criteria will have to undergo a panel interview and the decision of the selection panel would be final and binding.

Assessment of credit parameters of Small time manufacturers / traders as per the laid down credit program parameter while onboarding them as borrower Input of scoring parameters to arrive at the credit decision and recommend for deviations if any. Proactively s uggest finetuning of the scoring norms if any. Well versed in analysing the KYC, banking data, bureau data and GST data To have personal discussion with the traders / retailers / borrowers At least 2 years experience in underwriting role, with prior experience in business loans / working capital loans / Supply chain finance Strong understanding of appraising proposals from Lower & Middle Income Customer Segments, having worked in similar role in an Bank or NBFC Maintenance of MIS To be Technologically savvy to employ tools such as Automation & Digitization to increase process efficiency

Roles and Responsibilities Participate in business analysis activities to gather required reporting and dashboard requirements Closely work with Zonal Head and Branch team for data management Participate with other specialist to convert legacy reports to BI solutions or central reporting system. Transition developed reports and dashboards to the Operations & Support team. Provide support as required to ensure the availability and performance of developed reports and dashboards for all users. Design and implement technology best practices, guidelines and repeatable processes. Must be able to perform duties with moderate to low supervision. Timeline and accuracy of reports to be maintained all the time. Liner data management and analysis. Language & IT Proficiency: Highly proficient in the English language (Written and Verbal communications) Knowledge of MS Office (Excel) Skills Planning & Schedule Orientation Prioritization and organizing Data analysis Time Management Networking skills Team Player Attention to detail Minimum Qualifications and Experience: MBA/ PG/ Graduate in any stream 1 to 3 years experience in MIS Management in BFSI/NBFC sector

Location : Chennai Job Type : Permanent Job Summary: We are seeking an experienced Business Analyst to join our team, focusing on banking and NBFC projects. The ideal candidate will have a strong background in financial services, excellent analytical skills, and the ability to drive innovative business solutions that meet stakeholder needs and align with current market trends and future perspectives. Key Responsibilities: Requirement Gathering: Collaborate with stakeholders to gather and document business requirements. Analysis and Documentation: Analyse business processes, identify areas for improvement, and document requirements using appropriate techniques. Solution Design: Develop innovative business solutions that align with stakeholder needs, current market trends, and future perspectives. Project Management: Assist in project planning, execution, and monitoring to ensure timely delivery of projects. Stakeholder Communication: Maintain clear and effective communication with stakeholders, providing regular updates on project status. Data Analysis: Perform data analysis to support business decisions and identify trends. Testing and Validation: Participate in QA triage, resolve issues, and ensure successful implementation of solutions. Training and Support: Provide end-user training and support for implemented solutions. Communication Skills : Good written and verbal communication skills, with the ability to interact effectively with team members and stakeholders. Qualifications: Education: Bachelors or Master s degree in business, Finance, Computer Science, or a related field. Experience: Minimum of 5 years of experience as a Business Analyst in the banking and financial services sector. Skills: Strong analytical and problem-solving skills. Proficiency in SQL, Excel, JIRA and other data analysis tools. Excellent communication and interpersonal skills. Experience with project management tools and methodologies. Knowledge of banking and NBFC regulations and processes. Ability to innovate and adapt solutions based on market trends and future perspectives.

Location: Technopark Phase-1, Trivandrum, Kerala Experience: 3 to 5 years Mode: Work from Office Role: Permanent Main Tasks UI, Functionality, Integration, System/Performance Testing of Software Applications. Areas of Responsibility Preparation of test cases from BRD and preparing test plans. Execution of tests as per the test cases; Identify the product gaps, raise bugs/defect reports, Track bugs/defects, co-ordinate with team members to fix bugs/ defects; Undertake integration and/ system testing manual or using tools Conducting performance testing. Exposure to API testing Minimum 1 year experience on any Automation testing tool. Educational Qualification/ Technical Certification BE/B.Tech/MCA/B Com/M Com with computer Knowledge. Skill Sets OS Windows, Backend: SQL2010, SQL2012 Good Knowledge of Testing tools, Testing Web based application Exposure to Automated Testing Working in an NBFC environment is an added advantage Looking those who have worked on BFSI (Banking/ Insurance domain)

Roles and Responsibilities Participate in business analysis activities to gather required reporting and dashboard requirements Closely work with Zonal Head and Branch team for data management Participate with other specialist to convert legacy reports to BI solutions or central reporting system. Transition developed reports and dashboards to the Operations & Support team. Provide support as required to ensure the availability and performance of developed reports and dashboards for all users. Design and implement technology best practices, guidelines and repeatable processes. Must be able to perform duties with moderate to low supervision. Timeline and accuracy of reports to be maintained all the time. Liner data management and analysis. Language & IT Proficiency: Highly proficient in the English language (Written and Verbal communications) Knowledge of MS Office (Excel) Skills Planning & Schedule Orientation Prioritization and organizing Data analysis Time Management Networking skills Team Player Attention to detail Minimum Qualifications and Experience: MBA/ PG/ Graduate in any stream 1 to 3 years experience in MIS Management in BFSI/NBFC sector

Roles and Responsibilities Participate in business analysis activities to gather required reporting and dashboard requirements Closely work with Zonal Head and Branch team for data management Participate with other specialist to convert legacy reports to BI solutions or central reporting system. Transition developed reports and dashboards to the Operations & Support team. Provide support as required to ensure the availability and performance of developed reports and dashboards for all users. Design and implement technology best practices, guidelines and repeatable processes. Must be able to perform duties with moderate to low supervision. Timeline and accuracy of reports to be maintained all the time. Liner data management and analysis. Language & IT Proficiency: Highly proficient in the English language (Written and Verbal communications) Knowledge of MS Office (Excel) Skills Planning & Schedule Orientation Prioritization and organizing Data analysis Time Management Networking skills Team Player Attention to detail Minimum Qualifications and Experience: MBA/ PG/ Graduate in any stream 1 to 3 years experience in MIS Management in BFSI/NBFC sector

Reports to:CEO Grade:SM1(AVP-1) ROLE SUMMARY (PURPOSE) The Manager for Investor Relations in Muthoot FinCorp plays a crucial role in fostering communication between the company and its investors. Responsibilities include managing relationships with shareholders, analysts, and financial institutions, organizing investor meetings, and ensuring compliance with regulatory disclosure requirements. Additionally, the role involves supporting finance and secretarial team preparing financial reports, presentations, and communication materials to keep investors informed about the company s performance and strategic initiatives. Further, the role may collaborate with the strategy team to analyze market trends, competitor activities, and industry developments to provide valuable insights to investors. ORGANIZATIONAL CHART KEY RESPONSIBILITIES Stakeholder Relationship Management Cultivate and maintain strong relationships with current and potential investors, analysts, and financial institutions. Serve as a primary point of contact for inquiries from the investment community. Organize and coordinate investor conferences, meetings, and other events to showcase the companys performance and strategic objectives. Facilitate communication channels during these events, addressing inquiries and providing relevant information. Address shareholder concerns and inquiries promptly and professionally. Gather feedback from investors and analysts to understand their perspectives on the companys performance and areas for improvement. Use feedback to enhance investor relations strategies. Conduct educational sessions for investors to enhance their understanding of the companys business model, industry dynamics, and growth prospects. Internal Team Collaboration Collaborate with the finance team to ensure financial data integrity and compliance with accounting standards. Further work closely with them to prepare and disseminate accurate and timely financial reports, earnings releases, and other relevant financial information. Partner with strategy team to gain insights about market trends, competitive landscape, and developments in BFSI sector as a whole. Partner with marketing team to design and develop internal/external communication framework and ensure its readiness before critical events. Coordinate with legal and compliance teams to draft and submit necessary reports to regulatory bodies. Develop contingency plans for handling crises and market disruptions, ensuring a transparent and effective communication strategy. KEY INTERACTIONS Internal Stakeholders External Stakeholders Chief Executive Officer Board of Directors Key Managerial Personnels Analyst Finance Corporate Strategy and Planning Marketing Shareholders Credit Rating Agencies Community and Society KEY SKILLS & BEHAVIOURAL ATTRIBUTES Key Skills Familiarity with capital markets, financial and regulatory compliance. Further, understanding about NBFC, particularly in gold loan space would be an added advantage. Good written and verbal communication skill in English and ability to disseminate critical information through organized and standard communication process. Ability to facilitate key events/conferences and internal and external stakeholder management. Behavioral Attributes Driven and in alignment with our Purpose Transforming the life of the common man by improving their financial well-being and anchored by our core value of integrity, collaboration, and excellence. EDUCATION / EXPERIENCE Education A master s degree in business administration in finance is preferred. 4 - 7 years of experience in investor relationship management, shareholder communication, corporate strategy and planning would be ideal for this role.

REGIONAL SALES MANAGER - SULB Minimum 2 years experience as Sr. Area Manager or Assistant Regional Manager Employees in Grade MM5 or Equivalent are only eligible to apply Performance rating should be 3 and above in the last 2 PMS cycle and not having any active DA cases. Excellent leadership skills to manage team, achieve profitability & business targets of region. Customer acquisition, service delivery, maximising productivity, location specific targets for business development strategies to be driven by AM s. Ensure effective marketing activities, lead generation, brand visibility, branch visits, market research and competitor analysis. Focus on operation activities like standardisation of processes and policies, interest and recovery of over dues, operational efficiency, compliance and regulatory, administration, policy adherence & compliance. Responsibilities To lead team of 30 or more Branch Managers for achieving business targets in terms of revenue generation, operational compliance, customer acquisition & retention, quality service to customers, asset quality portfolio and collection. Lead and co-ordinate the team of regional corporate staff members in Business Development & Marketing, Operations &Recovery, Human Resources & Administration. Lead the team of Branch Managers as well as Area Managers in the region and guide them to achieve the Business targets, profitability and productivity targets as well as Operational efficacy. Innovate, plan & implement new ways & means to increase walk ins & attract new customers and retain existing ones and to convert non-BEP branches to BEP branches Achieve the targets of the Region for gold loans and other loan products for various quarters as well as for the financial year (FY)- ensure quality of collaterals/ ornaments pledged Achieve other business targets including SD and 3rdparty products for various quarters as well as FY Timely interest collection by branches and recovery of overdue- minimizing NPA status of accounts as well as auction of gold Ensuring operational efficiency of branches and ensuring systems and procedures are followed by branch staff Ensuring prompt and efficient customer service by branches- prompt resolution of grievances/ customer complaints if any in the region Minimizing loss on account of Spurious/ Low purity and theft ornaments and efforts for recovery follow up of court cases related to these Prompt reporting of any fraud/ any untoward incident/ enquiry or investigation by any outside agency to HO Ops Department as well as State Head (SH) simultaneously Timely rectification of observations of gold inspector/ Internal auditor at branches Cost optimization on- control of branch expenses and control on cash/bank balances Correction of branch rentals wherever applicable and merger/ shifting of unviable branches Ensuring proper team building at branches, handholding BM and branch team, identify training needs and co-ordinate need-based training programs & facilitate proper marketing activities Qualifications Bachelors degree or equivalent 10+ years of experience in NBFC/Banking with Gold Loan experience Shortlisted candidates meeting the eligibility criteria will have to undergo a panel interview and the decision of the selection panel would be final and binding.

Roles and Responsibilities Participate in business analysis activities to gather required reporting and dashboard requirements Closely work with Zonal Head and Branch team for data management Participate with other specialist to convert legacy reports to BI solutions or central reporting system. Transition developed reports and dashboards to the Operations & Support team. Provide support as required to ensure the availability and performance of developed reports and dashboards for all users. Design and implement technology best practices, guidelines and repeatable processes. Must be able to perform duties with moderate to low supervision. Timeline and accuracy of reports to be maintained all the time. Liner data management and analysis. Language & IT Proficiency: Highly proficient in the English language (Written and Verbal communications) Knowledge of MS Office (Excel) Skills\ Planning & Schedule Orientation Prioritization and organizing Data analysis Time Management Networking skills Team Player Attention to detail Minimum Qualifications and Experience: MBA/ PG/ Graduate in any stream 1 to 3 years experience in MIS Management in BFSI/NBFC sector

Assessment of credit parameters of Small time manufacturers / traders as per the laid down credit program parameter while onboarding them as borrower Input of scoring parameters to arrive at the credit decision and recommend for deviations if any. Proactively s uggest finetuning of the scoring norms if any. Well versed in analysing the KYC, banking data, bureau data and GST data To have personal discussion with the traders / retailers / borrowers At least 2 years experience in underwriting role, with prior experience in business loans / working capital loans / Supply chain finance Strong understanding of appraising proposals from Lower & Middle Income Customer Segments, having worked in similar role in an Bank or NBFC Maintenance of MIS To be Technologically savvy to employ tools such as Automation & Digitization to increase process efficiency

Assessment of credit parameters of Small time manufacturers / traders as per the laid down credit program parameter while onboarding them as borrower Input of scoring parameters to arrive at the credit decision and recommend for deviations if any. Proactively s uggest finetuning of the scoring norms if any. Well versed in analysing the KYC, banking data, bureau data and GST data To have personal discussion with the traders / retailers / borrowers At least 2 years experience in underwriting role, with prior experience in business loans / working capital loans / Supply chain finance Strong understanding of appraising proposals from Lower & Middle Income Customer Segments, having worked in similar role in an Bank or NBFC Maintenance of MIS To be Technologically savvy to employ tools such as Automation & Digitization to increase process efficiency

Company Name Muthoot Fincorp Limited Job Title National Technical Head Secured & Unsecured Lending Business Grade SM4 Designation DVP Location Chennai Reports to National Credit Head Secured & Unsecured Lending Business Span Of Control NA Job Purpose Key Job Responsibilities Key Result Areas and Supporting Actions Providing integrated technical support towards following broad aspects of the technical function. Formulation & Implementation of Technical Policies & Procedures for Muthoot Fincorp Secured & Unsecured Lending Business Comprising of MSME Loans backed by Property, Gold Pan India. Extending Guidance to the Zonal / State Technical Team on the Property Valuation on broad policy guidelines as well as on Transactional based deviations. A thorough Understanding of RERA guidelines and its impact on the Real Estate Market, more specifically to Secured Mortgages. Monitoring & Updating on Laws pertaining to Real Estate, Policy and regulatory requirements impacting retail mortgage business rolled out by Central, State, District and other Statutory authorities from time to time. Develop new initiatives & lead to State specific innovations. Suggest process improvement & effective implementation of same. Monitor technical evaluation process Pan India, Zone, State. Maintain TAT targets for the technical evaluation process. Work closely with the legal counterpart on the technical evaluation front. Conduct spot checks at various locations and suggest region specific amendments to increase business & mitigate risk. Proactively work towards developing robust processes for early triggers for FRAUD DETECTION & AVOIDANCE. Monitor handling of Fraud cases on the technical front ie., Identification, handling, reporting and facilitation closure as per the action decided. Vendor Management Team Management Market Intelligence on Real Estate. Supporting Ground Team on Revaluation on Distressed Assets and its resolution. General Support. To Focus on Skill Enhancement & Team Development Provide executive support and meetings/calendar management Knowledge, Skills & Attributes Experience in SULB business Technical & Functional expertise Familiar with a variety of location s (field s) concepts, practices, and procedures Strong understanding of the geographical spread Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing, or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money, and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers based on their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate if we observe any superior performance. Do not get settled for less at any cost display the go getter attitude. Encourage people to stretch inorder to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Desirable Education B.E. (Civil) / B. Arch Minimum Qualifications Currently handling a national role in technical department of a Housing Finance Co. or at least in the capacity of Zonal Manager for at least 3 to 4 years preferably in a Housing Finance Co, NBFC. Experience 10 years of overall experience

Assessment of credit parameters of Small time manufacturers / traders as per the laid down credit program parameter while onboarding them as borrower Input of scoring parameters to arrive at the credit decision and recommend for deviations if any. Proactively s uggest finetuning of the scoring norms if any. Well versed in analysing the KYC, banking data, bureau data and GST data To have personal discussion with the traders / retailers / borrowers At least 2 years experience in underwriting role, with prior experience in business loans / working capital loans / Supply chain finance Strong understanding of appraising proposals from Lower & Middle Income Customer Segments, having worked in similar role in an Bank or NBFC Maintenance of MIS To be Technologically savvy to employ tools such as Automation & Digitization to increase process efficiency

REGIONAL SALES MANAGER - SULB Minimum 2 years experience as Sr. Area Manager or Assistant Regional Manager Employees in Grade MM5 or Equivalent are only eligible to apply Performance rating should be 3 and above in the last 2 PMS cycle and not having any active DA cases. Excellent leadership skills to manage team, achieve profitability & business targets of region. Customer acquisition, service delivery, maximising productivity, location specific targets for business development strategies to be driven by AM s. Ensure effective marketing activities, lead generation, brand visibility, branch visits, market research and competitor analysis. Focus on operation activities like standardisation of processes and policies, interest and recovery of over dues, operational efficiency, compliance and regulatory, administration, policy adherence & compliance. Responsibilities To lead team of 30 or more Branch Managers for achieving business targets in terms of revenue generation, operational compliance, customer acquisition & retention, quality service to customers, asset quality portfolio and collection. Lead and co-ordinate the team of regional corporate staff members in Business Development & Marketing, Operations &Recovery, Human Resources & Administration. Lead the team of Branch Managers as well as Area Managers in the region and guide them to achieve the Business targets, profitability and productivity targets as well as Operational efficacy. Innovate, plan & implement new ways & means to increase walk ins & attract new customers and retain existing ones and to convert non-BEP branches to BEP branches Achieve the targets of the Region for gold loans and other loan products for various quarters as well as for the financial year (FY)- ensure quality of collaterals/ ornaments pledged Achieve other business targets including SD and 3rdparty products for various quarters as well as FY Timely interest collection by branches and recovery of overdue- minimizing NPA status of accounts as well as auction of gold Ensuring operational efficiency of branches and ensuring systems and procedures are followed by branch staff Ensuring prompt and efficient customer service by branches- prompt resolution of grievances/ customer complaints if any in the region Minimizing loss on account of Spurious/ Low purity and theft ornaments and efforts for recovery follow up of court cases related to these Prompt reporting of any fraud/ any untoward incident/ enquiry or investigation by any outside agency to HO Ops Department as well as State Head (SH) simultaneously Timely rectification of observations of gold inspector/ Internal auditor at branches Cost optimization on- control of branch expenses and control on cash/bank balances Correction of branch rentals wherever applicable and merger/ shifting of unviable branches Ensuring proper team building at branches, handholding BM and branch team, identify training needs and co-ordinate need-based training programs & facilitate proper marketing activities Qualifications Bachelors degree or equivalent 10+ years of experience in NBFC/Banking with Gold Loan experience Shortlisted candidates meeting the eligibility criteria will have to undergo a panel interview and the decision of the selection panel would be final and binding.

Roles and Responsibilities Participate in business analysis activities to gather required reporting and dashboard requirements Closely work with Zonal Head and Branch team for data management Participate with other specialist to convert legacy reports to BI solutions or central reporting system. Transition developed reports and dashboards to the Operations & Support team. Provide support as required to ensure the availability and performance of developed reports and dashboards for all users. Design and implement technology best practices, guidelines and repeatable processes. Must be able to perform duties with moderate to low supervision. Timeline and accuracy of reports to be maintained all the time. Liner data management and analysis. Language & IT Proficiency: Highly proficient in the English language (Written and Verbal communications) Knowledge of MS Office (Excel) Skills Planning & Schedule Orientation Prioritization and organizing Data analysis Time Management Networking skills Team Player Attention to detail Minimum Qualifications and Experience: MBA/ PG/ Graduate in any stream 1 to 3 years experience in MIS Management in BFSI/NBFC sector

Roles and Responsibilities Participate in business analysis activities to gather required reporting and dashboard requirements Closely work with Zonal Head and Branch team for data management Participate with other specialist to convert legacy reports to BI solutions or central reporting system. Transition developed reports and dashboards to the Operations & Support team. Provide support as required to ensure the availability and performance of developed reports and dashboards for all users. Design and implement technology best practices, guidelines and repeatable processes. Must be able to perform duties with moderate to low supervision. Timeline and accuracy of reports to be maintained all the time. Liner data management and analysis. Language & IT Proficiency: Highly proficient in the English language (Written and Verbal communications) Knowledge of MS Office (Excel) Skills Planning & Schedule Orientation Prioritization and organizing Data analysis Time Management Networking skills Team Player Attention to detail Minimum Qualifications and Experience: MBA/ PG/ Graduate in any stream 1 to 3 years experience in MIS Management in BFSI/NBFC sector

Roles and Responsibilities Participate in business analysis activities to gather required reporting and dashboard requirements Closely work with Zonal Head and Branch team for data management Participate with other specialist to convert legacy reports to BI solutions or central reporting system. Transition developed reports and dashboards to the Operations & Support team. Provide support as required to ensure the availability and performance of developed reports and dashboards for all users. Design and implement technology best practices, guidelines and repeatable processes. Must be able to perform duties with moderate to low supervision. Timeline and accuracy of reports to be maintained all the time. Liner data management and analysis. Language & IT Proficiency: Highly proficient in the English language (Written and Verbal communications) Knowledge of MS Office (Excel) Skills Planning & Schedule Orientation Prioritization and organizing Data analysis Time Management Networking skills Team Player Attention to detail Minimum Qualifications and Experience: MBA/ PG/ Graduate in any stream 1 to 3 years experience in MIS Management in BFSI/NBFC sector

(PURPOSE) We are looking for an experienced Information Security and Compliance Engineer to design and enforce policies and procedures that protect MFL customers data from security breaches. You will be responsible for implementing policies and procedures aligned with standards, frameworks, and regulations, including RBI guidelines for NBFCs. ORGANIZATIONAL CHART KEY RESPONSIBILITIES Conduct internal audits and risk assessments to ensure compliance and improve ISMS of the organization as per industry standards. Develop, implement, and improve security policies, processes, and procedures. Monitor regulatory changes, manage compliance audits, and prepare reports for management and regulators. Provide training and guidance on compliance policies and best practices. Identify and mitigate risks across roles, software, and information categories. Track KPIs, analyse ISMS performance, and enhance efficiency. Respond to regulatory requests and ensure timely compliance reporting. KEY INTERACTIONS Internal Stakeholders External Stakeholders Engineering / Software Development Cloud/DevOps Teams Cybersecurity IT Infra and Networks HR, People Ops Legal, Compliance Internal Audit team External Audit Team Regulators Third Party Providers/Vendors External VA PT KEY SKILLS & BEHAVIOURAL ATTRIBUTES Excellent problem-solving and analytical skills Ability to educate a non-technical audience about various security measures Effective verbal and written communication skills Fluent in English (both written and spoken) EDUCATION / EXPERIENCE Degree in Computer Science, Information Security, Technology, Cybersecurity, or a related field. Solid knowledge of various information security frameworks (e.g., ISO 27001, PCI DSS), GRC principles, and security domains [e.g., risk management, incident response, access control, etc.] Experience participating in compliance audits, risk management and investigations in the banking or NBFC industry . I n-depth knowledge of RBI IT regulations and their application to IT systems and processes. Excellent problem-solving and analytical skills Ability to educate a non-technical audience about various security measures Effective verbal and written communication skills; documentation and presentation skills. Fluent in English (both written and spoken)