2 Mobile Solutions Jobs

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Principal Consultant- Salesforce-FSL Solution Architect A Field Service Lightning (FSL) Solution Architect is responsible for designing and implementing scalable Salesforce solutions for field service operations. This role requires deep expertise in Salesforce Field Service Lightning, Service Cloud, and technical architecture. Here are some key responsibilities Responsibilities: 1. Requirement Gathering: Collaborating with stakeholders to understand business needs and translating them into technical specifications. 2. Solution Design: Designing and configuring Salesforce Field Service Lightning solutions to meet specific business requirements. 3. Implementation: Leading the implementation and deployment of Field Service Lightning solutions. 4. User Training: Providing training and support to end-users to ensure they can effectively use the system. 5. System Optimization: Continuously optimizing Salesforce processes to enhance efficiency and effectiveness. 6. Technical Support: Troubleshooting and resolving any issues related to Salesforce Field Service Lightning. 7. Documentation: Documenting processes, creating user guides, and maintaining detailed records of services performed. Qualifications we seek in you! Minimum qualifications . B.E or B.Tech or MCA . Salesforce Platform: Proficiency in Salesforce, including Service Cloud and Field Service Lightning. . Configuration and Customization: Experience in configuring and customizing Salesforce solutions to meet business needs. . Data Management: Knowledge of data management practices, including data migration and integration. . Mobile Solutions: Familiarity with mobile solutions and applications for field service operations. . APIs and Integration: Experience with Salesforce APIs and integration with other systems. . Problem-Solving: Ability to identify issues and develop effective solutions. . Communication: Strong verbal and written communication skills to interact with stakeholders and end-users. . Project Management: Skills in managing projects, including planning, execution, and monitoring. . Team Collaboration: Ability to work effectively with cross-functional teams. . Customer-Focused: A customer-centric approach to ensure solutions meet user needs and expectations. Preferred qualifications . Certifications in Salesforce/Product Owner Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We have an outstanding opportunity for an expert Solutions Engineer to work with our outstanding healthcare, real estate and education customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications and platform in Bangalore, India! The successful applicant will have a track record of working with enterprise software and services organizations in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups. Specific Responsibilities: Provide thought leadership in how large enterprise organization can drive customer success through digital transformation. Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. Be an innovator who can build new solutions using out-of-the-box thinking. Engage with business users to build solution presentations, demonstrations and prototypes. Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. The ability to authoritatively present and articulate the business value to managers and executives of all levels. Deliver functional and technical responses to RFPs/RFIs. Work as an excellent teammate by chipping in, learning and sharing new knowledge. Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. Lead multiple customer engagements concurrently. Be self-motivated, flexible, and take initiative.| Required Skills: Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Relevant 7+ years of confirmed experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions. Strong focus and experience in pre-sales or implementation is required. Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs. Business Analysis/ Business case/return on investment construction. Experience in sophisticated solution selling to Commercial customers A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions. Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. Outstanding presentation and demonstration skills. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.