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8.0 - 13.0 years
10 - 15 Lacs
Pune
Work from Office
What You'll Do The SRR Project Manager is responsible for coordinating, tracking, and dispersing critical jurisdictional changes that impact Avalara and our customers. You will lead and facilitating meetings across Avalara teams, where you own session agendas, meeting notes and action item tracking. Your understanding of Avalara's returns processes will be essential. Jurisdictional changes and incident management can be complex and your ability to assign action items and relay information in an easily understood manner is paramount for success. You will work remotely and report to the Manager - Tax and Compliance What Your Responsibilities Will Be You will lead and facilitate meetings, action items and follow-up with teams and subject matter experts surrounding jurisdictional changes and internal managed incidents that influence the returns operations business. You will partner with teams, including Global Compliance, Government Relations, Product, Engineering, Content, Finance, and Sales to lead project execution, foster understanding and collaboration. You will disperse project summaries and updates to large distribution groups by email and wiki. You will work with Program Lead and other Project Manager to develop SOPs for multiple intake pathways; develop a jurisdictional contact repository. You will lead and lead Post Mortems for completed SRRs and Managed Incidents with teams. You will work with Program Lead and Project Manager to publish monthly/quarterly newsletter Build metrics, report on important milestones, and help define the programs Return on investment. Manage state partnerships and conduct and contribute to live meetings with jurisdictions as a representative of Avalara. Interact with senior management and leaders across the organization to facilitate discussions surrounding laws and regulations that affect the organization. After the discussion, you will prepare detailed reports that restate the problem statement, the outcome of the discussion, proposed solutions, participant feedback, potential challenges, and action items. Build productive working relationships with state, county, and city authorities to maximize the quality of our product What You'll Need to be Successful Experience working in or with state or private tax departments Knowledge of Compliance, Sales Tax, and VAT. Previous experience working across teams in a product and engineering organization Proficiency with internal tools such as Confluence, JIRA, Microsoft Suite This is an individual contributor role, typically requiring a minimum of 8 years of related experience with a Bachelor's degree; or at least 6 years with a Master's degree; or 3 years with a PhD; or an equivalent combination of education and experience. Experience with transactional tax complexities from a jurisdiction administration standpoint
Posted 1 week ago
1.0 - 4.0 years
2 - 4 Lacs
Faridabad
Work from Office
Responsibilities: * Manage international logistics from A-Z * Ensure timely export documentation preparation * Coordinate with carriers & customs officials * Optimize supply chain efficiency through Microsoft tools
Posted 3 weeks ago
2.0 - 4.0 years
3 - 4 Lacs
Chennai
Work from Office
Role & responsibilities Preferred candidate profile Primary Responsibilities: Develops, modifies, implements, and conducts training programs to ensure the effectiveness of programs delivered to back-office personnel. Trains employees on the back office business rules, process knowledge, as well as refresher training for existing employees. Formulates teaching outline and determines the best instructional method Ensures training is aligned with operational and employee needs and provides input on proposed changes Provides feedback and recommended changes on training modules and materials to management Provides management with up-to-date reporting regarding trainee progress and training programs Provides input to the development of more standardized/pre-existing training materials (including skills, technical, management and staff development training) offering both presentation and content improvements Prepares periodic, standardized reports and analyzes development and training needs Determines training methodologies and effective training techniques while using best practices to ensure material is being retained. Develops training programs when there are new products and/or services. Confers with management to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations, and technologies. Selects or develops teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works. Tests trainees to measure progress and to evaluate effectiveness of training. Reports individuals' progress and identifies additional training needs. Other duties as assigned
Posted 4 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
Gurugram, Delhi / NCR
Work from Office
We are seeking a Technical Project Manager to manage the delivery of multiple custom IT software projects and act as a point of contact with our partner NGO, CSR, and government clients, as well as the internal tech team at Dhwani. Job Overview: - As a Technical Project Manager at Dhwani Rural Information Systems, you will play a crucial role in the development and delivery of custom IT software projects for our clients in the social/development sector. - You will be responsible for managing the technical aspects of these projects, including preparation of technical specification documents, training manual, testing, mock-ups, log framework design, dashboard and reporting framework design, M&E framework design, legacy data upload, field training, and technical proposals/AMC contracts. You will also act as a point of contact with our partner NGO, CSR, and government clients and the internal tech team at Dhwani. - In this role, you will have the opportunity to use your technical expertise and passion for leveraging data and technology for social good to make a meaningful impact in the lives of people and communities. You will work with a team of experienced professionals and have the opportunity to learn and grow in your career. Key Responsibilities: - Preparation of technical specification documents (BRD, SRS, FRS), training manual, testing, mockups, log framework design, dashboard and reporting framework design, M&E framework design, legacy data upload, field training, and technical proposals/AMC contracts - Guiding the IT team for software development - Project documentation (proposal, process documentation, technical requirements, training manual) - Data collection, storage, processing, and reporting - Bug tracking using tools such as ZOHO and JIRA - Exposure to off the shelf solutions such as ZOHO, QuickBooks, Greythr, Google Suite, Microsoft Suite, Zapier, SurveyMonkey, IVR, and SMS - Handling multiple projects and project tracking - Team handling, including developers, designers, and QA team - Requirement gathering for software - DB schema preparation, API documentation, wireframes - Participation in the entire software development lifecycle (design, develop, UAT, rollout) - BRD and FRD preparation, tool evaluation Essential Requirements: - Knowledge of the software development lifecycle, preferably from a CS/IT background - Basic understanding of how software works (frontend, backend, API, database schema, etc.) - Experience with project documentation and data handling - Experience with bug tracking tools - Experience with off the shelf solutions - Past experience of handling multiple projects and project tracking - Strong written and presentation skills - Accountable and ownership-taking attitude, action/task-oriented - Strong sense of purpose to work in the tech for good, ICT4D, or social impact space Education: - Bachelor's degree in Computer Science, Information Technology, or a related field - Preference given to candidates with a software engineering degree and PGD in Rural Management of Public Policy from IRMA, APU, IIFM, XIMB, TISS, IIHMR or fellowship from YIF, Anubhav Lecture Series, India Fellow, Indian School of Public Policy, Gandhi, Teach for India, Genpact Fellowship - Preference also given to candidates with experience in a Project Manager, Product Manager, Technical Support, Tech Consulting, or social purpose organizations (NGO, CSR, government, think tank, research organization).
Posted 1 month ago
3 - 6 years
3 - 6 Lacs
Bengaluru
Work from Office
Profile- Windows Desktop support(L1 SUPPORT) Location-Bangalore Package-upto6-6.5LPA Exp-min3yrs Shifts-Rotational Anushika 9511159022 anushika.imaginators@gmail.com
Posted 1 month ago
- 6 years
1 - 1 Lacs
Pune
Work from Office
Responsibilities: * work as assistant to founder , coordinate with clients as per instructions and report daily on business updates * Manage customer relationships via WhatsApp enquiries, reply and follow up for enrollment. Work from home
Posted 1 month ago
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