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2 - 7 years

4 - 9 Lacs

Bengaluru

Work from Office

The Strategy & Consulting Global Network SONG Practice | Sprinklr Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Sprinklr- Product Solution Consulting, Pre-Sales, Execution & Implementation | Level: Analyst | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2- 4 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting- Global Networks SONG practice. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Use in depth understand :Ability to work on high-paced and complex projects. Apply understanding of industry-specific Customer Service processes: Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media, etc.) Deploy a strong designing skill :Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media, etc...), quality monitoring, WFM, Gamification, Recording, etc. Should; be able to envision and design AI-powered customer and employee experience enhancements of the future. Bring your best skills forward to excel at the role: Ability to use technical exposure to contact center and overall customer service areas: . Plan, design, implementation, configuration of Sprinklr chosen platform with our clients Act as a subject matter expert on Sprinklr service, providing expertise on CCaaS transformation client projects across the entire delivery lifecycle Possess a deep understanding of Sprinklr Service solution architecture, capabilities, and hands-on configurations to activate those capabilities. Experience with IVR, Outbound Voice, Email, social media, Chat, Video and (a)synchronous messaging services Integration of Sprinklr unified CXM with enterprise systems Work Experience related to CICD tools. Stay current with intensive training and maintain updated Sprinklr certifications. Easily work in high-paced and complex projects: Use understanding of industry specific Customer Service processes, operations, and functional needs Maximize application design and development experience: Implement the orchestration platform of Sprinklr preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms. Good to know Contact Center as a Service (CCaaS) platforms such as AWS Connect, Genesys Cloud, Nuance CXone, and Microsoft Dynamics 365 Customer Service Qualifications Read about us Blogs Your experience counts! Engineering Degree or MBA from a tier 1 institute Minimum 2 to 8 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Sprinklr Implementation and product . Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat, and social channels.) applications solutioning using Architect/Composer/Interaction Designer What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting Global Network: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

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5 - 7 years

7 - 9 Lacs

Bengaluru

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Level "‹ Senior Manager "‹ Manager "‹ Consultant/ Analyst "‹ Key Responsibilities "‹ Lead consulting engagements focused on optimizing spare parts supply chain processes, including planning, execution, inventory management, order management, and reverse logistics. "‹ Develop and implement strategic plans to improve parts availability, reduce lead times, minimize inventory carrying costs, and enhance overall supply chain performance. "‹ Assess and analyze current supply chain processes, identify inefficiencies, and provide actionable recommendations to clients. "‹ Manage reverse logistics processes to ensure efficient handling of returns, repairs, and exchanges, minimizing costs and maximizing customer satisfaction. "‹ Develop and implement warranty management strategies to reduce warranty costs, improve response times, and enhance customer experiences. "‹ Utilize data analytics and supply chain modeling tools to forecast demand, optimize inventory levels, and improve order management. "‹ Collaborate with client teams across various functions, such as procurement, operations, logistics, and customer service, to ensure alignment and effective execution of supply chain initiatives. "‹ Driving the sales growth through participation in business development activities, development of thought leadership content, including white papers & presentations, monitoring industry trends for key potential opportunities & threats. "‹ Manage consulting engagements focused on optimizing spare parts supply chain processes, including planning, execution, inventory management, order management, and reverse logistics. "‹ Implement plans to improve parts availability, reduce lead times, minimize inventory carrying costs, and enhance overall supply chain performance. "‹ Assess and analyze current supply chain processes, identify inefficiencies, and provide actionable recommendations to clients. "‹ Design reverse logistics processes to ensure efficient handling of returns, repairs, and exchanges, minimizing costs and maximizing customer satisfaction. "‹ Implement warranty management strategies to reduce warranty costs, improve response times, and enhance customer experiences. "‹ Utilize data analytics and supply chain modeling tools to forecast demand, optimize inventory levels, and improve order management. "‹ Collaborate with client teams across various functions, such as procurement, operations, logistics, and customer service, to ensure alignment and effective execution of supply chain initiatives. "‹ Execute consulting engagements focused on optimizing spare parts supply chain processes, including planning, execution, inventory management, order management, and reverse logistics. "‹ Analyze plans to improve parts availability, reduce lead times, minimize inventory carrying costs, and enhance overall supply chain performance. "‹ Assess and analyze current supply chain processes, identify inefficiencies, and provide actionable recommendations to clients. "‹ Support implementation of reverse logistics processes to ensure efficient handling of returns, repairs, and exchanges, minimizing costs and maximizing customer satisfaction. "‹ Support creation of warranty management strategies to reduce warranty costs, improve response times, and enhance customer experiences. "‹ Utilize data analytics and supply chain modeling tools to forecast demand, optimize inventory levels, and improve order management. "‹ Collaborate with client teams across various functions, such as procurement, operations, logistics, and customer service, to ensure alignment and effective execution of supply chain initiatives. "‹ "‹ Qualifications Qualifications ? Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or a related field; Master’s degree or MBA preferred. ? 7-10 years of experience in supply chain management, with a focus on spare parts planning, inventory management, reverse logistics, and warranty management. ? Proven experience in supply chain consulting or in-house supply chain roles, with a demonstrated ability to lead and deliver successful projects. ? Strong understanding of supply chain processes, including demand forecasting, inventory optimization, order management, and reverse logistics. ? Experience with supply chain management software (e.g., SAP, Oracle, Microsoft Dynamics, SAP eSPP, Servigistics, Oracle SPP, Baxter Planning, IFS Service Parts Management, PTC ) and data analysis tools. ? Experience in working in Services Supply Chain model on Service supply chain Strategy, Digital Aftersales support, Reverse Logistics for repairs and returns, Spare Parts Planning and control ? Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or a related field; Master’s degree or MBA preferred. ? 5-7 years of experience in supply chain management, with a focus on spare parts planning, inventory management, reverse logistics, and warranty management. ? Proven experience in supply chain consulting or in-house supply chain roles, with a demonstrated ability to lead and deliver successful projects. ? Strong understanding of supply chain processes, including demand forecasting, inventory optimization, order management, and reverse logistics. ? Experience with supply chain management software (e.g., SAP, Oracle, Microsoft Dynamics, SAP eSPP, Servigistics, Oracle SPP, Baxter Planning, IFS Service Parts Management, PTC ) and data analysis tools. ? Experience in working in Services Supply Chain model on Service supply chain Strategy, Digital Aftersales support, Reverse Logistics for repairs and returns, Spare Parts Planning and control ? Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or a related field; Master’s degree or MBA preferred. ? 2-4 years of experience in supply chain management, with a focus on spare parts planning, inventory management, reverse logistics, and warranty management. ? Proven experience in supply chain consulting or in-house supply chain roles, with a demonstrated ability to lead and deliver successful projects. ? Strong understanding of supply chain processes, including demand forecasting, inventory optimization, order management, and reverse logistics. ? Experience with supply chain management software (e.g., SAP, Oracle, Microsoft Dynamics, SAP eSPP, Servigistics, Oracle SPP, Baxter Planning, IFS Service Parts Management, PTC ) and data analysis tools. ? Experience in working in Services Supply Chain model on Service supply chain Strategy, Digital Aftersales support, Reverse Logistics for repairs and returns, Spare Parts Planning and control ?

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8 - 13 years

10 - 20 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

Job Title : Dynamics 365 Developer Exp: 6 15 years Work location: Chennai | Bangalore | Mumbai | Pune | Noida | Coimbatore | Hyderabad Interview location- Hyderabad Notice Period: Immediate Joiner / 15days Job Responsibilities : 4+ years’ experience in Customization of Dynamics 365 CRM applications (Dynamics 365 Customer Service, Dynamics 365 Sales), including adjacent services and technologies such as the Dataverse, Plugins, Power Automate, Logic Apps, Web Apps, Function Apps. Experience .NET / C# experience including Web Services development and deployment. Extensive experience in application architecture, design, and implementation of Dynamics 365 applications Proven ability to leverage technical expertise to guide teams and influence decision makers. Participate in full-lifecycle development efforts which are based on Microsoft Dynamics CRM, xRM framework and. C#.NET . Lead the development of user stories and design artifacts to effectively convey requirements to client stakeholders. Contribute to the customer's architectural best practices and CRM customization standards to be utilized on Dynamics CRM-based projects Significant development experience using MVC framework and multi-tier architectures Experience with Azure Cloud services and DevOps (desirable) Conduct code reviews to ensure that customization code quality is at the highest level possible and appropriate design patterns are being followed Experience with Power Pages, Power Portal or development of custom .Net/C# portal advantageous

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5 - 10 years

7 - 12 Lacs

Pune

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Project Role : Quality Engineering Lead (Test Lead) Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution. Must have skills : Microsoft Dynamics CRM Functional Good to have skills : A&D Defense Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the effort to design, build, and configure applications Act as the primary point of contact Manage the team and ensure successful project delivery Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Functional Good To Have Skills:Experience with A&D Defense Strong understanding of Microsoft Dynamics CRM Functional Experience in designing, building, and configuring applications using Microsoft Dynamics CRM Knowledge of A&D Defense industry Familiarity with CRM implementation methodologies Excellent problem-solving and analytical skills Strong communication and interpersonal skills Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Functional This position is based in Pune A 15 years full-time education is required Qualifications 15 years full time education

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7 - 12 years

3 - 7 Lacs

Pune

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Project Role : Business and Integration Practitioner Project Role Description : Assists in documenting the integration strategy endpoints and data flows. Is familiar with the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Under the guidance of the Architect, ensure the integration strategy meets business goals. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Any Bachelor degree of Engineering Summary :As a Business and Integration Practitioner, you will work directly with clients to gather requirements, analyze, design, and implement technology best practices to align with business strategy and goals. Your typical day will involve utilizing your expertise in Microsoft Dynamics CRM Technical to deliver impactful solutions. Roles & Responsibilities: Lead the design and implementation of Microsoft Dynamics CRM Technical solutions, ensuring alignment with business requirements and goals. Collaborate with cross-functional teams to gather requirements, analyze business processes, and identify opportunities for process improvement. Develop and maintain technical documentation, including design specifications, test plans, and user manuals. Provide technical guidance and support to team members, ensuring adherence to best practices and standards. Stay updated with the latest advancements in Microsoft Dynamics CRM Technical, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Expertise in Microsoft Dynamics CRM Technical. Good To Have Skills:No Function Specialization. Strong understanding of business processes and requirements gathering. Experience in leading the design and implementation of Microsoft Dynamics CRM Technical solutions. Solid grasp of technical documentation, including design specifications, test plans, and user manuals. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Pune office. Qualification Any Bachelor degree of Engineering

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5 - 10 years

7 - 12 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Should be a Graduate Summary:As a Microsoft Dynamics 365 ERP Technical Application Lead, you will be responsible for leading the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve working with the Microsoft Dynamics 365 ERP Technical, collaborating with cross-functional teams, and communicating technical findings effectively to stakeholders. Roles & Responsibilities:- Lead the effort to design, build, and configure Microsoft Dynamics 365 ERP Technical applications, acting as the primary point of contact.- Collaborate with cross-functional teams to ensure successful delivery of Microsoft Dynamics 365 ERP Technical applications.- Communicate technical findings effectively to stakeholders, utilizing data visualization tools for clarity.- Stay updated with the latest advancements in Microsoft Dynamics 365 ERP Technical, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills:- Must To Have Skills:Proficiency in Microsoft Dynamics 365 ERP Technical.- Good To Have Skills:Experience with other ERP systems.- Strong understanding of software engineering principles.- Experience with data visualization tools.- Experience in leading the effort to design, build, and configure applications.- Solid grasp of project management methodologies. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics 365 ERP Technical.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Chennai office. Qualifications Should be a Graduate

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12 - 16 years

14 - 18 Lacs

Chennai

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Identify inefficiencies in existing processes Propose solutions to optimize process effectiveness Collaborate with business users to define product requirements and use cases Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 ERP Technical Experience with data analysis and process improvement Strong analytical and problem-solving skills Excellent communication and collaboration abilities Good To Have Skills:Experience with business process modeling tools Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical This position is based at our Chennai office A 15 years full time education is required Qualifications 15 years full time education

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15 - 20 years

17 - 22 Lacs

Kolkata

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : Should be a Graduate Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities: Expected to be a SME with deep knowledge and experience. Should have influencing and advisory skills. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Collaborate with stakeholders to analyze and understand business processes. Identify inefficiencies in existing workflows and propose solutions for optimization. Define detailed product requirements and use cases based on business user input. Design and implement continuous monitoring and feedback collection mechanisms. Conduct process improvement initiatives to enhance efficiency and effectiveness. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical. Good To Have Skills:Experience with data analysis and process optimization. Strong understanding of business process analysis and improvement methodologies. Experience in designing and implementing workflow automation solutions. Knowledge of business process modeling and documentation tools. Familiarity with data analysis and visualization tools. Ability to collaborate effectively with cross-functional teams. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 15 years of experience in Microsoft Dynamics CRM Technical. This position is based at our Pune office. A graduate degree is required. Qualifications Should be a Graduate

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7 - 12 years

9 - 14 Lacs

Pune

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Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary : As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. You will be responsible for defining the business solutions and structures needed to realize these opportunities and developing a business case to achieve the vision. Your typical day will involve analyzing current business processes, collaborating with stakeholders to gather requirements, and designing innovative solutions to meet the client's needs. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Lead current state assessments to identify opportunities for creating tangible business value. - Define high-level customer requirements and develop business solutions and structures. - Develop a business case to achieve the vision. - Analyze current business processes and identify areas for improvement. Professional & Technical Skills: - Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical. - Good To Have Skills:Experience with data migration and integration. - Strong understanding of business architecture principles and methodologies. - Experience in conducting business process analysis and requirements gathering. - Knowledge of CRM implementation best practices. - Ability to design and develop innovative solutions to meet client needs. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical. - This position is based at our Pune office. - A 15 years full-time education is required. Qualifications 15 years full time education

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7 - 12 years

5 - 9 Lacs

Pune

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve collaborating with teams to develop solutions and ensure applications align with business needs. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead and mentor junior professionals Conduct regular code reviews Stay updated on industry trends and best practices Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical Strong understanding of CRM customization and configuration Experience in integrating CRM with other systems Knowledge of CRM SDK and web services Hands-on experience in developing plugins and workflows Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical This position is based at our Pune office A 15 years full-time education is required Qualifications 15 years full time education

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12 - 16 years

11 - 15 Lacs

Hyderabad

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Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : Should be a Graduate Summary :As a Business Process Architect for Microsoft Dynamics 365 ERP Technical, you will be responsible for designing business processes, creating process blueprints, and establishing business process requirements to drive out application requirements and metrics. Your typical day will involve working closely with the Application Architect, conducting quality management reviews, and educating stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities: Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensuring all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Collaborate with cross-functional teams to ensure successful implementation of business processes. Professional & Technical Skills: Must To Have Skills:Strong technical knowledge of Microsoft Dynamics 365 ERP Technical. Good To Have Skills:Experience with quality management reviews and stakeholder education. Experience in designing business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Experience working closely with Application Architects to create process blueprints and establish business process requirements to drive out application requirements and metrics. Experience collaborating with cross-functional teams to ensure successful implementation of business processes. Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical. The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Hyderabad office. Qualification Should be a Graduate

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7 - 12 years

9 - 14 Lacs

Mumbai

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Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Should be a Graduate Summary :As a Business Architect with expertise in Microsoft Dynamics CRM Technical, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and working with cross-functional teams to achieve the vision. Roles & Responsibilities: Lead current state assessments and identify high-level customer requirements. Define opportunities to create tangible business value for the client. Develop business solutions and structures needed to realize these opportunities. Develop business cases to achieve the vision. Collaborate with cross-functional teams to ensure successful implementation of business solutions. Professional & Technical Skills: Must To Have Skills:Expertise in Microsoft Dynamics CRM Technical. Good To Have Skills:Experience in business analysis, project management, and stakeholder management. Strong understanding of business processes and systems. Experience in developing business cases and proposals. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical. The ideal candidate will possess a strong educational background in business, technology, or a related field, along with a proven track record of delivering impactful business solutions. This position is based at our Chennai office. Qualifications Should be a Graduate

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7 - 11 years

13 - 18 Lacs

Hyderabad

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Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : Oracle Applications Minimum 7.5 year(s) of experience is required Educational Qualification : Should be a Graduate Summary :As a Business Architect with expertise in Microsoft Dynamics CRM Technical, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and working with cross-functional teams to achieve the vision. Roles & Responsibilities: Lead current state assessments and identify high-level customer requirements. Define opportunities to create tangible business value for the client. Develop business solutions and structures needed to realize these opportunities. Develop business cases to achieve the vision. Collaborate with cross-functional teams to ensure successful implementation of business solutions. Professional & Technical Skills: Must To Have Skills:Expertise in Microsoft Dynamics CRM Technical. Good To Have Skills:Experience in business analysis, project management, and stakeholder management. Strong understanding of business processes and systems. Experience in developing business cases and proposals. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical. The ideal candidate will possess a strong educational background in business, technology, or a related field, along with a proven track record of delivering impactful business solutions. This position is based at our Hyderabad office. Qualifications Should be a Graduate

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12 - 17 years

14 - 19 Lacs

Ahmedabad

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Identify inefficiencies in existing processes Propose solutions to optimize process effectiveness Collaborate with business users to define product requirements and use cases Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 ERP Technical Experience with workflow analysis and process improvement Strong analytical and problem-solving skills Excellent communication and collaboration abilities Good To Have Skills:Experience with business process modeling tools Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical This position is based in Coimbatore A 15 years full time education is required Qualifications 15 years full time education

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12 - 17 years

14 - 19 Lacs

Ahmedabad

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Identify inefficiencies in existing processes Propose solutions to optimize process effectiveness Collaborate with business users to define product requirements and use cases Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 ERP Technical Experience with data analysis and process improvement Strong analytical and problem-solving skills Excellent communication and collaboration abilities Good To Have Skills:Experience with business process modeling tools Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical This position is based in Ahmedabad A 15 years full-time education is required Qualifications 15 years full time education

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7 - 12 years

10 - 14 Lacs

Hyderabad

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. Your role will involve collaborating with cross-functional teams, managing the project, and providing technical expertise to drive the application's success. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead the effort to design, build, and configure applications. Act as the primary point of contact for the application development process. Collaborate with cross-functional teams to ensure successful implementation. Manage the project and ensure timely delivery. Provide technical expertise and guidance to drive the application's success. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical. Strong understanding of software engineering principles and practices. Experience in designing and developing applications using Microsoft Dynamics 365 ERP Technical. Knowledge of customization, configuration, and integration of Microsoft Dynamics 365 ERP Technical. Experience in troubleshooting and resolving technical issues. Good To Have Skills: Experience with other ERP systems such as SAP or Oracle. Familiarity with agile development methodologies. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 ERP Technical. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualifications 15 years full time education

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12 - 16 years

13 - 18 Lacs

Hyderabad

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Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. You will play a crucial role in shaping the future of the organization and driving its success. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Lead current state assessments to identify high level customer requirements. Define business solutions and structures to realize identified opportunities. Develop business case to achieve the vision. Collaborate with stakeholders to gather and analyze business requirements. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical. Strong understanding of business architecture principles and methodologies. Experience in conducting current state assessments and defining future state business solutions. Ability to develop business cases and present them to stakeholders. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics CRM Technical. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education

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7 - 12 years

9 - 14 Lacs

Bengaluru

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Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary : As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. You will be responsible for defining the business solutions and structures needed to realize these opportunities and developing a business case to achieve the vision. Your typical day will involve analyzing current business processes, collaborating with stakeholders to gather requirements, and designing innovative solutions to meet business needs. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Lead current state assessments to identify opportunities for creating business value. - Define high-level customer requirements and develop business solutions. - Structure the necessary frameworks to realize identified opportunities. - Develop a comprehensive business case to achieve the vision. Professional & Technical Skills: - Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical. - Good To Have Skills:Experience with CRM implementation projects. - Strong understanding of business architecture principles and methodologies. - Experience in conducting current state assessments and gathering requirements. - Ability to design innovative business solutions to meet customer needs. - Knowledge of business case development and financial analysis. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical. - This position is based at our Bengaluru office. - A 15 years full-time education is required. Qualifications 15 years full time education

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5 - 10 years

10 - 14 Lacs

Hyderabad

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Coordinate with stakeholders to gather requirements Ensure timely delivery of projects Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical Strong understanding of CRM systems Experience in customizing and configuring Dynamics CRM Knowledge of CRM integration with other systems Experience in troubleshooting and resolving technical issues Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical This position is based at our Hyderabad office A 15 years full-time education is required Qualifications 15 years full time education

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15 - 20 years

17 - 22 Lacs

Ahmedabad

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities: Expected to be a SME with deep knowledge and experience. Should have influencing and advisory skills. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Collaborate with stakeholders to understand business requirements and translate them into technical specifications. Design and develop Microsoft Dynamics 365 ERP solutions to meet business needs. Perform system testing and support user acceptance testing. Provide technical guidance and support to the development team. Ensure compliance with coding standards and best practices. Stay updated with the latest trends and advancements in Microsoft Dynamics 365 ERP technology. Assist in troubleshooting and resolving technical issues. Conduct training sessions for end-users on Microsoft Dynamics 365 ERP functionality. Contribute to the continuous improvement of processes and methodologies. Assist in the evaluation and selection of third-party tools and integrations. Collaborate with cross-functional teams to ensure successful project delivery. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 ERP Technical. Good To Have Skills:Experience with Microsoft Power Platform. Strong understanding of business processes and workflows. Experience in analyzing and optimizing business processes. Knowledge of Microsoft Dynamics 365 ERP modules and functionalities. Proficient in customizing and configuring Microsoft Dynamics 365 ERP solutions. Experience in integrating Microsoft Dynamics 365 ERP with other systems. Familiarity with data migration and data integration techniques. Additional Information: The candidate should have a minimum of 15 years of experience in Microsoft Dynamics 365 ERP Technical. This position is based at our Ahmedabad office. A 15 years full-time education is required. Qualifications 15 years full time education

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12 - 17 years

14 - 19 Lacs

Ahmedabad

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 Finance Functional Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Identify inefficiencies in existing processes Propose solutions to optimize process effectiveness Collaborate with business users to define product requirements and use cases Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 Finance Functional Experience with workflow analysis and process improvement Strong analytical and problem-solving skills Excellent communication and collaboration abilities Good To Have Skills:Experience with business process modeling tools Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 Finance Functional This position is based in Ahmedabad A 15 years full-time education is required Qualifications 15 years full time education

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7 - 12 years

13 - 18 Lacs

Hyderabad

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Project Role : Quality Engineering Lead (Test Lead) Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution. Must have skills : Microsoft Dynamics CRM Functional Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Engineering Lead (Test Lead), you will lead a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Apply business and functional knowledge to develop end-to-end testing strategies using quality processes and methodologies. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead the team in developing innovative testing strategies. Implement quality processes and methodologies effectively. Analyze key metrics to manage and assess the testing process. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Dynamics CRM Functional. Strong understanding of software testing principles. Experience in end-to-end testing strategies development. Knowledge of quality processes and methodologies. Hands-on experience in test execution and defect resolution. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Functional. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualifications 15 years full time education

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7 - 12 years

9 - 14 Lacs

Coimbatore

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Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments, identifying high-level customer requirements, and developing business solutions to achieve the vision. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead the development of business strategies. Conduct market research and analysis. Create detailed business plans. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical. Strong understanding of business process modeling. Experience in business analysis and requirements gathering. Knowledge of CRM implementation best practices. Hands-on experience in configuring and customizing Dynamics CRM solutions. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualifications 15 years full time education

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5 - 10 years

7 - 12 Lacs

Coimbatore

Work from Office

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments, identifying high-level customer requirements, and developing business solutions and structures to achieve the vision. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead the development of business strategies. Conduct market research and analysis. Create detailed business plans. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical. Strong understanding of business process modeling. Experience in business analysis and requirements gathering. Knowledge of CRM implementation best practices. Hands-on experience in configuring and customizing Dynamics CRM solutions. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualifications 15 years full time education

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5 - 10 years

7 - 12 Lacs

Noida

Work from Office

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics 365 Business Central Technical Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years of full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. Your role will involve collaborating with cross-functional teams, managing the team's performance, and making key decisions. You will provide solutions to problems for your immediate team and across multiple teams, contributing to the overall success of the project. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute to key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the effort to design, build, and configure applications Act as the primary point of contact for application-related matters Oversee the entire application development process Ensure successful implementation of applications Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 Business Central Technical Good To Have Skills:Experience with other ERP systems Strong understanding of software development principles and methodologies Experience in designing and implementing Microsoft Dynamics 365 Business Central solutions Knowledge of customization and configuration of Microsoft Dynamics 365 Business Central Familiarity with integration of Microsoft Dynamics 365 Business Central with other systems Ability to troubleshoot and resolve technical issues Excellent problem-solving and analytical skills Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Dynamics 365 Business Central Technical This position is based in Mumbai 15 years of full-time education is required Qualifications 15 years of full time education

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