Microsoft Dynamics 365 Business Analyst

1 - 2 years

2 - 5 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role Overview

Microsoft Dynamics 365 Business Analyst


Key Responsibilities

1. Requirements Gathering

Engage with stakeholders and end-users to collect and document business requirements.

Conduct interviews, workshops, and process reviews to understand current and target states.

Identify gaps, inefficiencies, and areas for process improvement.

2. Solution Design

Translate business needs into clear functional and technical specifications.

Define workflows, data models, UI designs, and configuration requirements.

Work with developers and consultants to validate feasibility and alignment with business goals.

3. Configuration and Customization

Leverage out-of-the-box D365 functionalities to configure solutions.

Identify customization needs and collaborate with developers to deliver enhancements.

Ensure proper system setup to support business processes and reporting needs.

4. Change Management

Support change initiatives by partnering with stakeholders and change teams.

Assist with communication planning, impact assessments, and user adoption strategies.

Proactively identify and manage resistance or risks related to change.

5. Business Process Awareness

Understand manufacturing, procurement, sales, trade, and distribution processes.

Provide insights and recommendations to align system capabilities with operational needs.

6. Documentation & Reporting

Maintain detailed documentation including requirements, functional specs, and user manuals.

Develop dashboards and reports to monitor system usage, performance, and KPIs.

Provide regular project updates to stakeholders.

7. Continuous Improvement

Stay current with D365 updates, new features, and best practices.

Identify opportunities for optimization and automation.

Provide feedback to improve system design and user experience.

Soft Skills

Strong interpersonal and communication skills

Self-motivated, proactive, and organized

High attention to detail and time management

Comfortable working with distributed teams and cross-cultural communication

Fluent in English (written and spoken)

Signs of Success

You work well independently but are also a strong team player

You are quick to learn new systems and technologies

You communicate effectively across skill levels and geographies

Preferred (Nice to Have)

Experience in end-to-end D365 implementation cycles

Exposure to Power Platform tools (Power Apps, Power Automate, Power BI)


Work Flexibility:

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