Roles And Responsibilities Front Desk Duties: Greet and assist visitors, clients, and employees in a professional and friendly manner. Answer phone calls and respond to inquiries, directing calls to the appropriate departments. Manage the front desk operations, ensuring a tidy and organized reception area. Handle incoming and outgoing mail and packages. Maintain security by following procedures and monitoring visitor access. Administrative Support Provide general administrative support, including scheduling meetings, managing calendars, and coordinating office supplies. Prepare and maintain accurate records, reports, and documentation of stationery and office items Assist with data entry and maintain filing systems, both physical and digital. Support various departments with administrative tasks as needed. Travel Desk Responsibilities Taking care of travel desk for domestic and international travel as per travel budget Planning of travel as per travel policy and amending policy as per need with approval Coordinate travel arrangements for employees, including booking flights, hotels, and ground transportation. Prepare and manage travel itineraries, ensuring all details are accurate and communicated to the traveler. Assist employees with travel-related inquiries and provide support during travel. Stay informed about travel policies and regulations to ensure compliance. Policy making and SOP making Qualifications High school diploma or equivalent; additional education in administration or related fields is a plus. 3-4 experience in front desk, administrative roles and travel desk Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and work in a fast-paced environment. Customer service-oriented with a positive attitude. Preferred Skills Experience with travel booking systems and procedures. Knowledge of office management systems and procedures. Ability to handle sensitive information with confidentiality. Working Conditions Typical office environment. May require occasional overtime or flexibility in hours during busy periods. Show more Show less

Role Summary As a Junior IT Administrator you’ll help keep every laptop, cloud workload and SaaS tool running safely and smoothly. You’ll provision and secure devices, build and harden on-premises & cloud infrastructure, enforce access policies across apps like GitHub and Microsoft 365, and be the first line of support for ~20 plus engineers and business users. You’ll do all of this under the guidance of a seasoned IT Ops & Security lead who will mentor you on best-practice processes (ITIL/ DevSecOps) and modern zero-trust principles. Roles & Responsibility Endpoint & Asset Management Image, deploy, and decommission Windows/macOS/Linux laptops Maintain MDM policies (Intune) Track assets with CMDB/asset-tagging tools Infrastructure & Cloud Stand-up and patch VMware hosts, Windows/Linux VMs, network appliances Create and monitor Azure resources (future AWS) Automate regular backups and DR tests Identity & Access Provision SSO accounts via Azure AD/Okta Review and remediate excessive privileges (least-privilege, RBAC) Rotate and vault secrets via HashiCorp Vault/Bitwarden Security Operations Respond to Tier 1 alerts from systems and security tools Run monthly patch & vulnerability scans, document findings Support phishing-simulation and security-awareness programs Tooling & Dev Enablement Administer GitHub Enterprise repos, enforcing branch protection & CODEOWNERS Manage Jira/Confluence spaces, CI/CD runners, artifact registries IT Service Desk Resolve hardware/software tickets Maintain knowledge-based articles and onboarding playbooks Minimum Qualification Education: BCA/ bachelor’s in computer science, Information Technology, or related discipline (final-semester students with relevant internships welcome). Experience: 0-2 years in a helpdesk, sysadmin, or DevOps internship/role. Technical Foundations: Basic Windows/Linux CLI skills and networking fundamentals (TCP/IP, VLANs, DNS). Familiarity with at least one public cloud (AWS, Azure, or GCP). Understanding of authentication (OAuth, SAML, MFA) and source-control (Git). Good To Have Certifications: CompTIA A+, Network+, Security+; Microsoft AZ-900 (or AWS) Experience with infrastructure-as-code (Terraform, CloudFormation) or scripting (PowerShell, Bash, Python). Exposure/ understanding of security frameworks (CIS Benchmarks, ISO 27001) or ticketing tools (Jira Service Management, Fresh service). Knowledge of containerization (Docker/Kubernetes) basics.

Role Overview We are looking for dynamic and detail-oriented Microsoft Dynamics 365 Business Analyst to join our growing team. In this role, you will be responsible for analyzing business needs, translating them into system requirements, and supporting the successful configuration and implementation of Microsoft Dynamics 365 solutions. You will collaborate with stakeholders, end-users, and technical teams to ensure our business goals are effectively translated into scalable solutions. Key Responsibilities Requirements Gathering Engage with stakeholders and end-users to collect and document business requirements. Conduct interviews, workshops, and process reviews to understand current and target states. Identify gaps, inefficiencies, and areas for process improvement. Solution Design Translate business needs into clear functional and technical specifications. Define workflows, data models, UI designs, and configuration requirements. Work with developers and consultants to validate feasibility and alignment with business goals. Configuration and Customization Leverage out-of-the-box D365 functionalities to configure solutions. Identify customization needs and collaborate with developers to deliver enhancements. Ensure proper system setup to support business processes and reporting needs. Change Management Support change initiatives by partnering with stakeholders and change teams. Assist with communication planning, impact assessments, and user adoption strategies. Proactively identify and manage resistance or risks related to change. Business Process Awareness Understand manufacturing, procurement, sales, trade, and distribution processes. Provide insights and recommendations to align system capabilities with operational needs. Documentation & Reporting Maintain detailed documentation including requirements, functional specs, and user manuals. Develop dashboards and reports to monitor system usage, performance, and KPIs. Provide regular project updates to stakeholders. Continuous Improvement Stay current with D365 updates, new features, and best practices. Identify opportunities for optimization and automation. Provide feedback to improve system design and user experience. Soft Skills Strong interpersonal and communication skills Self-motivated, proactive, and organized High attention to detail and time management Comfortable working with distributed teams and cross-cultural communication Fluent in English (written and spoken) Signs of Success You work well independently but are also a strong team player You are quick to learn new systems and technologies You communicate effectively across skill levels and geographies Preferred (Nice To Have) Experience in end-to-end D365 implementation cycles Exposure to Power Platform tools (Power Apps, Power Automate, Power BI) Work Flexibility: Willingness to work overlapping hours with the USA shift