Posted:2 weeks ago|
Platform:
Work from Office
Full Time
This position a leading position is in a fast-paced business environment for B2B customer support team & Trade SCM, where in you will handle escalated customer care issues either through direct personal action or by escalating to the proper individual/department. You will need to Coordinate with resources for the resolution of system related problems and provide specific feedback to other departments to aid all open issues. And under SCM Product availability has to be assured from different vendors/TE Intraco locations from EMIA & USA. This responsibility includes collaboration between both on site and virtual resources as necessary. You will also partner on the process improvement projects, developing training material, reports and lead implementation as necessary.
Manage a team of 4-5
To focus on part availability, on time delivery to the customer, Quality and Cost Reduction by utilizing resources effectivelyDriving supply chain and logistics excellence and ensuring the compliance of all statutory requirements in order to achieve Business goalsProvide innovative planning and logistics solutions to find and implement efficiencies with cross-functional teamsDrive and assist in the identification and implementation of continuous improvement opportunities and customer satisfaction opportunities to deliver superior service.Build sustainable relationships and trust with vendors and internal customers through open, proactive communicationUse of technological tools and internal data to generate reports that detail efficiencies as well as areas needing improvementCoordination with TE Intraco plants for material availability as per customer CRD
Bachelors degree preferred
MBA
15 years + relevant customer experience management background required.
SAP 10+ years experienceExtensive transactional working experience in manufacturing industry under CS & Supply chain.Knowledge/understanding of Customer Relationship Management/CRM systems.Preferred experience of Aerospace and Defense
TE Connectivity
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Bengaluru
10.0 - 15.0 Lacs P.A.
chennai, tamil nadu
Salary: Not disclosed
Kandivali West, Mumbai, Maharashtra
Experience: Not specified
1.2 - 1.56 Lacs P.A.
Shahdol, Madhya Pradesh, India
Experience: Not specified
Salary: Not disclosed
Mohali
Experience: Not specified
2.46324 - 4.90596 Lacs P.A.
Mohali, Punjab
Experience: Not specified
2.46324 - 0.00384 Lacs P.A.
Salary: Not disclosed
Noida, Uttar Pradesh, India
Salary: Not disclosed
Majiwada, Thane
Experience: Not specified
1.44 - 1.8 Lacs P.A.
Mumbai, Thane, Navi Mumbai
Experience: Not specified
1.25 - 3.0 Lacs P.A.
