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Marketing Operations Specialist

Marketing Operations Specialist

Stripe

2 - 7 years

14 - 16 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Analytical skills Data management Campaign management financial products Marketing operations Digital marketing Operations CRM Auditing Salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Who we are About Stripe

About the team

As Stripe s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) will provide operational leverage and expand Stripe s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.

This role will be part of the Marketing Services team in the SDC that is accountable for the delivery of all aspects of email demand and lead generation activities, lead nurturing, and conversion programs.

We are looking for someone who is passionate about Marketing Operations and thrives in dynamic, complex environments. You are naturally curious, collaborative and comfortable operating in ambiguity and finding creative solutions. You will be responsible for providing support to our Marketing team by generating post-campaign summaries, mapping prospect journeys within our systems, and helping to enrich contact lists from events to ensure accurate outreach.

Responsibilities

Report on campaign performance to help marketing teams assess lead quality and persona alignment
Summarize MQL data post-campaign and evaluate lead qualification, processing, and routing
Coordinate with regional marketing teams to audit, clean, and enrich contact lists based on event registration requirements, ensuring accurate and targeted outreach
Generate reports and dashboards in Salesforce to track campaign attribution and sales follow-up effectiveness
Monitor lead flow and system performance, identifying opportunities for improvement
Create detailed lead lists for event attendees to upload into CRM adhering to strict Stripe s privacy policy
Enrich third party account lists using available data sources
Assist marketing teams in setting up campaigns in Salesforce, including building UTMs
Ensure all deliverables meet high-quality standards with attention to detail

Minimum Qualifications

Bachelors degree in Marketing, Business, or a related field preferred.
2+ years of experience in marketing operations or a related field.
2+years of experience with Marketo.
Proficiency in Salesforce and experience with reporting/dashboards.
Strong analytical skills with the ability to interpret data and provide actionable insights.
Excellent attention to detail and organizational skills.
Ability to work collaboratively with cross-functional teams and manage multiple projects.
Familiarity with CRM systems and data management best practices.
Knowledge of digital marketing principles and campaign management.

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Team

New Financial Products

Job type

Full time

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Stripe

Software Development

South San Francisco California

5001-10000 Employees

114 Jobs

Key People

Patrick Collison

Co-Founder & CEO
John Collison

Co-Founder & President
Drew Houston

Board Member
Joaquin D. Ochoa

Chief Technology Officer
Claire Hughes Johnson

Chief Operating Officer

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Marketing Operations Specialist