Manager- Sales & Operation

Job Title: Manager – Sales and Operations Location: Kolkata Department: Sales and Operations Industry: Tours and Travel Experience: 7–10 years Qualification: Graduate Salary: ₹7.2 – ₹8.4 LPA Job Summary We are hiring a Manager – Sales and Operations to drive corporate business and ensure smooth travel operations. The role includes client visits, lead conversion, ticketing, and handling emergencies when needed. Key Responsibilities  Generate and convert corporate leads through regular client visits  Manage end-to-end travel operations, including ticketing via Galileo  Monitor refunds, reissues, and optimize refund ratio  Coordinate between sales and ops teams for seamless service  Act as the primary client contact; ensure strong relationship management  Be available for night-time support in case of emergencies Requirements  7–10 years in Tours and Travel, with strong B2B sales and operations background  Proficiency in Galileo ticketing system  Excellent communication, coordination, and presentation skills  Presentable, client-focused, and able to handle pressure Show more Show less