Job
Description
Toast is a rapidly growing startup that is dedicated to building the first all-in-one restaurant management software platform. Our Android tablet-based system is designed to help restaurants operate more efficiently and connect with their customer base in new and innovative ways. We take pride in our diverse customer base, which includes cafes, restaurants, bars, and nightclubs across the country. At Toast, we prioritize our customers" success and enjoy the journey together. As a dynamic startup, we move quickly and offer numerous opportunities for career growth. If you are passionate about your work and seeking a rewarding career in a fun and growing industry, we welcome you to join us on this exciting journey! Responsibilities: - Possessing 2+ years of experience managing a process or team project - Monitoring and auditing workflow efficiency to identify trends and opportunities for process improvement - Regularly evaluating employee performance and ensuring accountability - Driving team success through the management of periodic Objectives and Key Results (OKR) - Resolving transaction-related inquiries for customers and support teams - Building, maintaining, and occasionally presenting data on key team performance indicators to stakeholders, including senior leadership - Demonstrating experience in mentoring or acting as a peer leader - Exhibiting strong communication, interpersonal, and analytical skills, including the ability to collaborate with all levels of management - Being solution-oriented with a proven track record of driving results - Proficiency in Microsoft Excel - Ability to multitask in a fast-paced and dynamic environment and effectively manage time - Possessing a minimum of a bachelor's degree - Following a hybrid work model, requiring a minimum of two days per week in the office - Working shift timings from 2pm-11pm Special Sauce* (Non-essential Skills/Nice to Haves): - Experience with MasterTax is a plus Diversity, Equity, and Inclusion is Baked into our Recipe for Success: At Toast, we believe that our employees are our secret ingredient, and when they thrive, we thrive. We celebrate the diversity within the restaurant industry and embrace it with authenticity, inclusivity, respect, and humility. By integrating these principles into our culture and design, we create fair opportunities for all and set a high standard in delivering exceptional experiences. We Thrive Together: We adopt a hybrid work model that encourages in-person collaboration while respecting individual needs. Our aim is to cultivate a culture of connection as we collaborate to empower the restaurant community. To learn more about our global and regional work approach, visit: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to providing an accessible and inclusive hiring process. As part of this commitment, we strive to offer reasonable accommodations for individuals with disabilities to facilitate their access to the hiring process. If you require an accommodation to participate in the job application or interview process, please reach out to candidateaccommodations@toasttab.com.,