Manager Operations - US Healthcare - End To End RCM Operations

About the Role

Billing Operations Manager

• Managers with

  real time experience

  and who has started their career from

  Charges/Payment Posting

  and then entered into AR Process and

  end to end

  process are only preferred.

• At least 3+ years as a Manager on papers and handled entire RCM team of AR, Denials, Charge posters, payment posters, etc.

• Please note: Only candidates who meet the specified requirements will be considered. Irrelevant profiles will not be entertained.

• Candidates only from Chennai location are preferred.

• Maintaining

  fee schedule documents

  and other master data tables.
  
• Developing and integrating

  systems data

  to generate operational, managerial, and executive reports, including revenue projections, cash forecasts, and denial metrics.
  
• Creating and maintaining

  workflow documentation

  to define roles, responsibilities, and team objectives.
  
• Ensuring

  clear and actionable communication

  with clients, leadership teams, and the offshore billing team.
  
• Providing

  billing and coding feedback

  to the team while identifying trends, inefficiencies, and process improvements.
  
• Staying updated on

  regulatory and reimbursement changes

  and ensuring compliance with industry standards.
  
• Handling

  other responsibilities as assigned

  to drive operational excellence.
  

What You'll Do

• Problem-Solving & Analysis

  Identify challenges and implement effective solutions.
  

• Team Coordination

  Align team actions to maximize efficiency and performance.
  

• Time Management

  Balance priorities effectively while managing both individual and team schedules.
  

• Communication

  Maintain consistent communication with supervisors, clients, and internal teams.
  

• Writing & Documentation

  Strong written and verbal communication skills to document processes and report insights.
  

• Client-Centric Approach

  Maintain a strong focus on serving client needs with accuracy and efficiency.
  

• Leadership

  Take ownership of team performance and drive business objectives.
  

• Technical Proficiency

  Hands-on experience with

  Microsoft Word, Excel, EHR systems, and clearinghouse software

  .
  

Qualifications

• 15+ years of experience

  in medical billing with expertise in payer-mix trends.
  

• 3+ years of management experience

  , preferably in outpatient facility coding.
  
• Familiarity with

  Electronic Health Records (EHR) systems

  .
  
• Proven real time experience from demographics, charges, payment posting and AR, denials roles.
  

If you're looking for an opportunity to lead a high-performing team and make an impact in the healthcare billing industry, wed love to hear from you!

Willing to work on flexible shift timings - preferably 3 PM to 12 AM

Preferably Immediate joiners are required.

Work Location :

ACP Billing Services Pvt Ltd - NO.133, 2ND FLOOR, EJNS ARK, KP GARDEN STREET, MADHAVARAM HIGH ROAD, MADHAVARAM Chennai- 600 051.

Land Mark : Next to ICICI Bank Madhavaram Branch.

Share your CV to hr@acpbillingservices.com / only Whatsapp 9841820311