Manager Operations - Health Portal

Key responsibilities include:

• Developing and implementing the processes
• SOP review and maintenance
• Improve the operational systems, processes and policies in support of organisations Mission, support better management reporting, information flow and management, business process and organisational planning.
• Manage and increase the effectiveness and efficiency if Support Services, through improvements to each function as well as coordination and communication between support and business functions.
• Play significant role in long-term planning, including and initiative geared toward operational excellence.
• Oversee overall management, planning systems and controls.
• Coordination and Supervision - Coordinate, manage and monitor the workings of Operations Team.
• Monitor, manage and improve the efficiency of team.
• Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
• Contribute towards the achievement of companys strategic and operational objectives
• Manage a team.
• Implementing in-house ERP
• Be available to affect the performance of the team.
• Administer training programs for new hires and existing staff.
• Motivate and encourage the team through positive communication and feedback
• Experience & Skill set
• Should have previous experience of handling a team of atleast 10 executives.
• Problem solving ability and Analytical Savvy.
• Self-Starter. Have an ability to conceptualize and push
• Passion to architect and experiment with new ideas; ability to think through these pilots/initiatives and deliver clean outcomes.
• Ability to work and lead cross functional team efforts
• Discipline to bring rhythm to all projects and initiatives - through sustainable systems, processes and review mechanisms
• Strong understanding of business and strategy with stellar communication to interact & influence a variety of stakeholders
• If interested, please share your updated profile along with ctc details