Manager Operations Funds

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Markets Operations is responsible for driving every part of the trade lifecycle post-execution. This team manages settlement activity, risk and control, adherence to regulatory compliance, and seamless operational client service across 58 countries and territories.

• The primary purpose of this job is managing the fund administration services for specific Mutual fund / Insurance / AIF & PMS client
• Subject Matter Expert for the respective area of Operation
• Assist the line manager in implementation of longer-term strategic vision for the operations unit. This includes testing and implementing system changes & ensure compliance with FIM & all relevant local regulations
• Ensure error-free calculation of Net Asset Value (NAV) and timely / accurate reporting to clients on a daily basis
• Preparation of various client and regulatory reports as per prescribed formats and timelines
• Handling of various audits (Statutory Audit, SEBI Audit & Internal Audit) for the Mutual Fund / Insurance / AIF clients
• Process and Productivity Improvement - Contribute towards cost saving / revenue enhancement initiatives for the business by automating the manual processes thereby improving the productivity
• Ensure Operational Memorandum & Client SLAs are always met. Ensure that all new Client requirements are accepted if feasible
• Tracks competitors with respect to service proposition, value-added services, best practices etc
• Explores avenues for service improvements and provides value-adds to clients on an ongoing basis
• Ensure error-free and efficient operations across all clients as well as adherence to defined process notes and diligently following the daily checklist put in place. To put in tools / triggers to monitor performance as per the defined process notes and checklist on an ongoing basis. No instance to be observed where any process deviation / exception has taken place that has resulted in negative impact for the client or HSBC
• To manage operational risk, including its identification, assessment, mitigation and control & assess operational gaps / inefficiencies which could lead to frauds and lapses
• Implement Global Standards