Manager - ERP (Microsoft Dynamics 365 Business Central) - Mumbai Based

We are a leading manufacturer of LSAW, HSAW, and ERW pipes and bends, with state-of-the-art manufacturing facilities across India and new projects under development in international locations. As part of our business digitization journey, we have implemented Microsoft Dynamics 365 Business Central and are expanding into CRM and Project Execution modules.

We are seeking a skilled, self-driven professional to lead the functional administration, implementation, and enhancement of Microsoft Dynamics 365 Business Central (BC), including CRM and Project Execution modules. The role demands coordination with internal users, Account, Finance, Marketing, Project, and Manufacturing teams to ensure optimal use of ERP and CRM for business success.

Key Responsibilities:

• Serve as the internal

  Functional Administrator and Process Owner

  for Business Central.
• Coordinate day-to-day system operations, version upgrades, support issues, user access, and change requests.
• Liaise with finance and operations teams to align ERP functions with accounts, finance, procurement, inventory, and costing processes.
• Conduct periodic system audits, ensure data integrity, and drive best practices across modules.
• Lead business requirement gathering, configuration, testing, and rollout of the Microsoft CRM module. Oversee the integration of the

  Project Execution Module

  with Business Central for project tracking, budgeting, scheduling, execution, and reporting.
• Work with functional users to design processes for project progress monitoring, profitability analysis, and billing milestones.
• Act as the central coordinator between departments (Accounts, Projects, Production, Procurement, Logistics, Marketing) and external implementation partners.
• Understand and document business requirements and ensure their proper translation into ERP workflows.
• Train users and prepare SOPs, functional documentation, and training manuals.
• Identify gaps in the existing system usage and recommend improvements.
• Drive initiatives for automation, dashboard reporting (Power BI, if applicable), and digital workflow optimization.
• Support migration of manual/legacy processes to Business Central-based systems.

Required Skills :

• Strong functional knowledge of

  Microsoft Dynamics 365 Business Central (preferably with accounts, finance, operations, and project modules)

  .
• Experience with

  CRM module

  and

  Project Execution functionalities

  is a strong advantage.
• Understanding of

  manufacturing workflows

  , procurement cycles, costing, and project billing.

Job Location

CTC : Rs. 10 -15 Lakh (commensurate to experience and not a constraint for right candidate)