Manager - Education, Risk Operations

• Minimum 18 months relevant experience in the Transaction Monitoring / Investigations / AML domain is required.
• Background in Learning and Development/Training Environment, and experience in training techniques, methods, and evaluation is must.
• Effective PPT skills involve crafting clear, concise, and visually appealing presentations using PowerPoint and other relevant tools. This includes understanding training and audience needs, structuring content logically, and utilizing various visual aids to enhance engagement and comprehension.
• Ability to explain technical aspects in simple way to various types of learners such as new hires and existing learners.
• Strong communication and presentation skills required with excellent planning and organisational skills.
• The role requires excellent inter-personal and communication skills with the role holder required to liaise and coordinate with Operations/Investigations management and team members across multiple sites.
• Adapts well to culturally diverse work environments with ability to manage resources in the most effective way to achieve cost/service levels.
• Should be a Team Player and collaborate with various teams across the multiple sites.
• Ability to provide constructive feedback.
• Ability to analyse large amounts of data efficiently, draw conclusions on what the data means, and actions required.
• Experience in training techniques, methods, and evaluation.
• CAMS / CFCS / ICA certification will be an added advantage.

You ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role.

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