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1.0 - 5.0 years
0 Lacs
karnataka
On-site
The Malayalam Tele Sales Executive role is pivotal in engaging with potential customers in the Malayalam-speaking market to drive revenue and nurture positive customer relationships. Your responsibilities will include initiating outbound calls to potential customers, understanding their needs, offering suitable solutions, delivering tailored sales pitches, and building lasting customer relationships. You will be expected to meet or exceed sales targets, handle customer inquiries, document interactions, negotiate deals, and collaborate with the sales team to ensure customer satisfaction. Staying updated on product knowledge, adhering to company policies, and contributing to sales strategy improvement will be essential. Proactively seeking new business opportunities, resolving customer complaints effectively, and ensuring high levels of customer satisfaction are key aspects of this role. To excel in this position, you must be fluent in spoken and written Malayalam, possess prior experience in tele sales or a similar sales role, demonstrate strong communication and interpersonal skills, and have a track record of meeting or surpassing sales targets. Your ability to negotiate and close sales deals, focus on exceptional customer service, understand sales performance metrics, work effectively in a team, manage time efficiently, and utilize CRM software and other sales tools will be crucial. A high school diploma or equivalent is required, and a Bachelor's degree is advantageous. Flexibility in working hours, including evenings and weekends, strong problem-solving skills, resilience, and target-driven perseverance are also vital for success in this role.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
The role of a Malayalam Tele Sales Executive is vital in engaging with potential customers in the Malayalam-speaking market to drive revenue and cultivate positive customer relationships. You will be responsible for initiating outbound calls, understanding customer needs, delivering tailored sales pitches, and maintaining strong customer connections. Meeting or surpassing sales targets, handling inquiries, documenting interactions, negotiating deals, and collaborating with the sales team are among your key duties. Keeping up-to-date with product knowledge, adhering to company policies, and contributing to sales strategy enhancement through sales metric reporting are also part of your role. Proactively seeking new business opportunities, resolving customer complaints effectively, and ensuring high levels of customer satisfaction are essential aspects of this position. To excel in this role, you must possess fluency in spoken and written Malayalam, previous experience in tele sales or a similar sales position, strong communication and interpersonal abilities, and a track record of sales target achievement. Effective negotiation skills, customer service orientation, understanding of sales metrics, teamwork capabilities, time management, organizational skills, and proficiency in CRM software and sales tools are necessary. A high school diploma or equivalent is required, with a Bachelor's degree being advantageous. Your willingness to work a flexible schedule, including evenings and weekends, coupled with problem-solving skills, resilience, and perseverance in a target-driven environment will be key to your success.,
Posted 1 week ago
0.0 - 1.0 years
3 - 15 Lacs
Remote, , India
Remote
Description We are looking for dedicated individuals to join our team as Malayalam Voice Process Executives. This is a work-from-home position based in India, ideal for candidates who are enthusiastic about providing excellent customer service. Whether you are a fresher or have minimal experience, we welcome your application to help us create a positive customer experience. Responsibilities Handle inbound and outbound calls for customer support in Malayalam. Assist customers with inquiries, complaints, and provide information about products and services. Maintain accurate records of customer interactions and transactions. Provide feedback on call quality and customer experience to improve processes. Work collaboratively with team members to achieve performance targets. Participate in training sessions to enhance product knowledge and service skills. Skills and Qualifications Proficiency in Malayalam (spoken and written) is essential. Strong communication skills and a clear, pleasant speaking voice. Basic computer skills, including familiarity with MS Office and CRM software. Ability to multitask and work in a fast-paced environment. Good problem-solving skills and the ability to handle difficult customer situations. Willingness to learn and adapt to new processes and technologies.
Posted 3 weeks ago
0.0 - 2.0 years
3 - 15 Lacs
Remote, , India
Remote
Description We are seeking enthusiastic individuals for the Malayalam Voice Process role. This position involves interacting with customers in Malayalam, providing them with information and resolving their queries. Ideal candidates will have excellent communication skills and a customer-centric attitude. Responsibilities Handle customer inquiries in Malayalam through voice calls. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain call records and provide feedback to improve processes. Collaborate with team members to enhance customer experience. Skills and Qualifications Fluency in Malayalam (both spoken and written) is mandatory. Basic understanding of customer service principles. Strong communication and interpersonal skills. Ability to work in a team environment and collaborate effectively. Proficiency in using computer systems and software for call management. Flexibility to work in shifts, including weekends and holidays.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 15 Lacs
Remote, , India
Remote
Description We are seeking enthusiastic individuals for the Malayalam Voice Process role. This position involves interacting with customers in Malayalam, providing them with information and resolving their queries. Ideal candidates will have excellent communication skills and a customer-centric attitude. Responsibilities Handle customer inquiries in Malayalam through voice calls. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain call records and provide feedback to improve processes. Collaborate with team members to enhance customer experience. Skills and Qualifications Fluency in Malayalam (both spoken and written) is mandatory. Basic understanding of customer service principles. Strong communication and interpersonal skills. Ability to work in a team environment and collaborate effectively. Proficiency in using computer systems and software for call management. Flexibility to work in shifts, including weekends and holidays.
Posted 3 weeks ago
0.0 - 2.0 years
3 - 15 Lacs
Bengaluru, Karnataka, India
On-site
Description We are seeking enthusiastic individuals for the Malayalam Voice Process role. This position involves interacting with customers in Malayalam, providing them with information and resolving their queries. Ideal candidates will have excellent communication skills and a customer-centric attitude. Responsibilities Handle customer inquiries in Malayalam through voice calls. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain call records and provide feedback to improve processes. Collaborate with team members to enhance customer experience. Skills and Qualifications Fluency in Malayalam (both spoken and written) is mandatory. Basic understanding of customer service principles. Strong communication and interpersonal skills. Ability to work in a team environment and collaborate effectively. Proficiency in using computer systems and software for call management. Flexibility to work in shifts, including weekends and holidays.
Posted 3 weeks ago
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