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12.0 - 18.0 years

50 - 70 Lacs

Bengaluru

Work from Office

Job Description Inside the Nexthink Engineering department, the team you will be joining participates in building what we call the Collectors: the endpoint agents that run on the system of the millions of employees mentioned above. In a nutshell, Collectors extract meaningful information about what's going on the OS, interpret it and feed it to our amazing data analytics systems. They also help to remediate detected issues and improve users experience of using their devices. Collectors are the complex and critical part of Nexthink product. They require the highest level of reliability and performance on each of the platforms our Collectors currently running: Windows, macOS and Linux. Challenge #1: create comprehensive and reliable solutions Challenge #2: do it for several platforms, using all the best from each platform Challenge #3: still, keep solutions cross-platform where possible Our engineers are excited to take on broad non-conventional problems and are able to narrow them down to a relevant shape and function. They constantly come up with ideas to improve our product, they prototype them, then see them through in production and measure their impact. All of this with the very high standards of quality, performance and security that are part of our DNA. Qualifications At least 7-10 years of experience in software development. Very good demonstrable understanding of operating systems internals. Experience in software development on Windows and/or macOS platform close to OS level. You are fluent in C++, preferably up to date with the latest iterations of the standard. Proven experience of leading or being important individual contributor for one or more significant projects. Consistently write concise and very well-tested code. You can navigate and debug a complex code using the tools available and you have very strong attention to details. You can do OS-level research. Experience in kernel-mode software development is an advantage. Experience in multi-platform/cross-platform development, especially on Windows and macOS platforms, is an advantage as well. You enjoy working in a dynamic environment and you are result oriented. You \are the problems solver and like challenging tasks. You communicate clearly and concisely in English.

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3.0 - 5.0 years

4 - 7 Lacs

Bengaluru

Work from Office

IT Infrastructure & Support Engineer Job Description --- Job Title: IT Infrastructure & Support Engineer Location: Bengaluru Department: Engineering Reporting To: IT Manager Experience Level: 3-5 Years Employment Type: Full-time --- Job Summary We are seeking a proactive and detail-oriented IT Infrastructure & Support Engineer to join our IT team. This role will support the IT Manager and collaborate with our current System Administrator to manage the office infrastructure, provide day-to-day technical support, and assist in maintaining a secure and compliant IT environment. --- Key Responsibilities Administer and support Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, licensing, onboarding/offboarding) Configure, monitor, and troubleshoot firewalls (e.g., Fortinet, SonicWall), routers, and switches Provide technical support for Windows, Linux (Ubuntu/CentOS), and macOS Handle desktop/laptop issues, perform installations, upgrades, and patch management Assist in managing cloud environments (Azure/AWS preferred) Maintain and update IT asset inventory: tagging, lifecycle management, license tracking Deploy, manage, and monitor Endpoint Protection and Data Loss Prevention (DLP) solutions Support internal/external audits and help maintain compliance with ISO 27001, SOC 2, and internal IT policies Create and maintain IT documentation, including procedures, network diagrams, and asset records Collaborate with third-party vendors and service providers when necessary Monitor overall system performance and proactively resolve issues --- Key Requirements 3-5 years of hands-on experience in IT support, infrastructure, or system administration Strong technical knowledge of: Microsoft 365 Administration Firewall and network device configuration Endpoint Protection & DLP solutions Operating systems: Windows, Linux, macOS Familiarity with Azure, AWS, or other cloud platforms Understanding of IT asset management best practices Exposure to compliance frameworks like ISO 27001, SOC 2 Strong troubleshooting skills and the ability to work with the team. Excellent verbal and written communication skills --- Preferred Certifications (Optional but desirable) Microsoft Certified: Azure Fundamentals / Microsoft 365 Administrator CompTIA Security+ / Network+ Cisco CCNA / Fortinet NSE (Level 12) ITIL Foundation

Posted 5 days ago

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7.0 - 10.0 years

6 - 9 Lacs

Hyderabad

Work from Office

Responsibilities: * Design, develop & maintain Mac packaging solutions using App-V, Jamf & Intune. * Collaborate with cross-functional teams on application repackaging projects.

Posted 1 month ago

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2.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Job Title: IT Senior Support Specialist/Assistant manager Locaon: Bengaluru, KA 560043 Full-me role Job Descripon: ¢ Provide rst-level technical support to end-users, responding to inquiries and resolving hardware and so¢ware issues ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ Install, congure, and maintain computer hardware, so¢ware, and peripherals Cloud server: Adding new accounts, removing old accounts, moving data and managing the data Troubleshoot and resolve IT-related problems, both remotely and on-site Perform system upgrades, installa¢ons, and congura¢ons Monitor and maintain the health of computer systems, networks, and servers Document and maintain accurate records of IT support ac¢vi¢es and resolu¢ons Develop innova¢ve network troubleshoo¢ng methods that reduce down¢me and lower repair costs Work closely with departmental managers to determine the maintenance and growth needs of the network ¢ ¢ Develop and execute disaster planning and maintain data backups Determine the ra¢onale and methods for upgrading company network so¢ware programs each ¢me an update is released ¢ ¢ Track and maintain hardware and so¢ware inventory/asset management (alert team before the service/warranty due to expire) Maintain essen¢al IT infrastructure, including opera¢ng systems, security tools, applica¢ons, servers, email systems, laptops, desktops, so¢ware, and other hardware ¢ ¢ ¢ ¢ ¢ Oversee Internet services management, including ILL, BB, ISP, and VOIP An¢virus and DLP Services: Manage an¢virus solu¢ons and Data Loss Preven¢on (DLP) services. Alert management and stakeholders on IT policy breach/viola¢on Make sure Ticket SLAs are met and maintained to industry standards Contribute to crea¢ng SOPs and assist in Audits Requirements: ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ Proven experience as an IT Senior Support Specialist or similar role Minimum 5+ years of experience Strong working knowledge of computer systems, hardware, security, so¢ware, and networks Familiarity with various opera¢ng systems (Windows and macOS) Excellent troubleshoo¢ng and problem-solving skills Customer-focused with outstanding communica¢on and interpersonal abili¢es Ability to work independently and collabora¢vely in a team environment Strong knowledge of IT security principles and prac¢ces Strong analy¢cal, diagnos¢c, and problem-solving skills ¢ ¢ ¢ ¢ ¢ Good communica¢on ability, both wri¢en and verbal Strong knowledge of Microso¢ technologies, including Ac¢ve Directory, DNS, DHCP, and Windows OS Prociency in network administra¢on, including rewall management and VPN congura¢ons Familiarity with cybersecurity controls and compliance standards (SOX, ISO 27001, ISO 22301) Willing to Work onsite and to be exible in shi¢s Educa¢onal qualica¢on: ¢ ¢ High school diploma. Bachelors degree in Informa¢on Technology, Computer Science, or a related eld is preferred Preferred qualica¢on: ¢ ¢ ¢ Professional cer¢ca¢on (e.g., CCNS, CISSP, MCSE, A+) AWS cloud (VPC, Ac¢ve directory, Instance etc.) experience with cer¢ca¢on Experience working with Firewall and VPN (preferably Sophos) Interested candidates can walk-in for the interview between 10:00 -5:00 PM contact person : 8904433239

Posted 1 month ago

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