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8.0 - 13.0 years
10 - 13 Lacs
Chennai
Work from Office
Windows Server Administration (2016–2022), Linux Server Management (RHEL/CentOS/Ubuntu), Virtualization Hyper-V and VMware ESXi, Microsoft Azure, Microsoft 365 Administration, Active Directory, DNS, Backup & Recovery and Vendor License Management
Posted 1 month ago
3.0 - 5.0 years
15 - 30 Lacs
Bengaluru
Work from Office
Key expectations from the role: To maintain a comprehensive database of all statutory compliances and licenses for Aster DM healthcare operations in India To ensure that all compliance requirements for units are updated in the AVACOM (system) and track them for completion on a timely basis Research and stay updated of specific licensing and statutory compliance requirements for various legal specializations within the organization. Develop, implement, and manage a robust compliance program that encompasses all our hospitals and departments in India, aligned with relevant Indian regulations and best practices. Regular follow up with stakeholders on the compliance closure (adherence) to ensure that these are done on a timely basis. Conduct regular compliance risk assessments to identify and mitigate potential areas of non-compliance, including but not limited to: Medical Council of India (MCI) regulations, National Pharmaceutical Pricing Authority (NPPA) regulations Clinical Establishment (Registration and Regulation) Act, 2010 (CE Act), Bio-Medical Waste Management Rules, 2016 Data Protection in Healthcare (consideration of upcoming regulations), Other Relevant Indian laws and regulations (e.g. HR, CS, GST, IT etc.) Develop and deliver effective compliance training programs for all employees, including physicians, nurses, administrative staff, and allied healthcare professionals, ensuring clear understanding of Indian healthcare regulations and ethical conduct. Investigate and resolve any potential compliance issues or concerns raised by internal or external stakeholders, and ensure appropriate corrective action is taken. Any non-compliances identified as part of any of the audit, shall be followed up for timely remediation. Provide ongoing guidance and support to hospital leadership and staff on all compliance matters in India. Qualification and Experience: •Masters in healthcare administration, Business Administration, or any other Professional course or a related field (master’s degree preferred). •A bachelor’s degree in law would be an added advantage. •Desirable Experience - Minimum of 3- 5 years of related exposure in the Indian healthcare industry. •In-depth knowledge of Indian laws (specific focus on health care related requirements), including those mentioned in the responsibilities section. •Proven experience in developing, implementing, and managing a comprehensive compliance program in an Indian healthcare setting. •Excellent communication, interpersonal, and leadership skills with the ability to influence and guide diverse stakeholders. •Strong analytical and problem-solving abilities with a focus on finding practical solutions within the Indian regulatory landscape. •Ability to work independently, manage multiple priorities effectively, and meet deadlines. •Excellent attention to detail and a commitment to accuracy in all compliance-related matters. •Fluency in English (both written and spoken) with understanding of Malayalam is a must for this role.
Posted 1 month ago
6.0 - 10.0 years
6 - 16 Lacs
Gurugram
Work from Office
Role & responsibilities Job Summary: We are seeking an experienced IT Asset Management (ITAM) Engineer to support the end-to-end lifecycle management of IT assets within the organization. The ideal candidate will be responsible for ITAM administration, configuration, integration, and overall management, ensuring accurate asset data, compliance, and optimization. Experience with Flexera and CMDB oversight is essential. Key Responsibilities: Administer and configure ITAM tools and platforms to support asset lifecycle and license management. Lead and manage the full lifecycle of IT assets (hardware, software, cloud) from procurement to retirement. Integrate ITAM solutions with other IT systems (CMDB, procurement, help desk, SCCM, etc.). Ensure accurate and up-to-date asset records within the CMDB and ITAM platforms. Monitor and maintain software license compliance and optimize software usage. Work closely with Procurement, Security, and Compliance teams to support audits and reporting. Manage software entitlement and inventory using Flexera or similar SAM tools. Develop and maintain documentation, procedures, and asset management policies. Generate regular reports and KPIs for ITAM-related activities and metrics. Assist in risk reduction, cost control, and continuous process improvement efforts. Required Skills & Experience: 37 years of experience in IT Asset Management or a related IT operations role. Strong hands-on experience in ITAM tool administration and configuration. Proven experience with Flexera (FlexNet Manager Suite) or similar ITAM/SAM tools. Deep understanding of Asset Lifecycle Management (ALM) and Software License Management. Knowledge and experience in CMDB structure, maintenance, and integration. Familiarity with ITIL practices, particularly around asset, configuration, and change management. Experience with data reconciliation and reporting in complex environments. Strong analytical and problem-solving skills. Excellent documentation, communication, and collaboration abilities.
Posted 1 month ago
7.0 - 12.0 years
20 - 35 Lacs
Noida, Pune, Bengaluru
Hybrid
Role & responsibilities Candidates with experience leading software audits Candidates with the ability to read complex licensing agreements , understanding and identifying usage rights beyond licensed product capacity. Experience with translating license agreements from European / Asian languages to English using standard conversion tools Experience evaluating top tier multiple software vendors which should include IBM , Oracle , SAP, and similar. Experience as an analyst financial or otherwise capable of analyzing complex data to see patterns with high level skills using data evaluation tools such as Excel , SQL , etc . Experience with AI tools such as ChatGPT – and using AI to automate license management processes such as pulling software usage rights from agreements , evaluating deployment data to compare against software usage rights.”
Posted 1 month ago
2.0 - 5.0 years
8 - 12 Lacs
Thiruvananthapuram
Work from Office
Job Description - Entry to established level technical individual contributor - Assists with the implementation and executes on technical initiatives and solutions - May influence other technical staff through explanation of facts, policies and practices related to job area Organization Impact & Communication - Achieves operational targets within job area with direct impact on results - Executes daily work within existing procedures and guidelines - May influence other technical staff through explanation of facts, policies and practices related to job area - Communicates with contacts typically within the project area or technical department on matters that involve obtaining or providing information requiring some explanation or interpretation in order to reach agreement Innovation & Complexity - Entry to established level technical individual contributor - Builds on knowledge of an industry or segment and works to deepen experience across a range of projects - Follows operating guidelines and identifies recommended enhancements in processes to improve effectiveness of job area - Works under close to limited supervision on small to midsize projects or assignments Leadership & Talent Management - Requires general instructions for new lines of work or special projects - Assists with the implementation and executes on technical initiatives and solutions - Relies on limited experience and judgment to plan and accomplish assigned tasks and goals Knowledge & Experience - Requires technical knowledge of job area typically obtained through advanced education combined with experience. - Requires a University Degree and minimum 2-4 years of prior relevant experience; some roles may require graduate-level education Masters or Doctorate degree (Relevant experience may be substituted for formal education or advanced degree) What You Will Do : We are currently seeking an experienced Asset Management Analyst. In this role, you will be responsible for assisting with the day-to-day administration of our global software portfolio. This position requires someone who has experience in the operational concepts/procedures of IT Software Lifecycle Management. This includes request management, license harvesting as well as partnering with the IT End Point Team for deployments. This also includes keeping the software licensing/subscription data evergreen in the system of record. This role will also act in a backup capacity to the IT hardware asset team in Trivandrum, assisting in onboarding, offboarding and equipment inventory reconciliation. These duties will be performed in a highly professional manner, utilizing great verbal and written communication skills Essential Job Functions Oversee the End User request process for installing approved software packages onto company endpoint devices Assist IT Software Asset Lead to correctly reflect the complete lifecycle of all IT software contracts/licenses/subscriptions in the system of record Assist in the lifecycle management of software contracts, licenses and subscriptions through quoting, PO processing and invoice reconciliation Assist in monitoring the Software Standardization process of vetting new software titles requested for use by company employees Uphold and promote the value of Software asset management policies, processes and procedures within the organization to ensure compliance and reduce risk. Assist in analysis of software usage data for billing and license reclamation purposes Additional Responsibilities Provide support for any software request related incidents in Service Now tool and resolving within SLA Escalate more complex problems or unresolved issues to the next level within team Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests. Answer questions and provide training on software licensing questions Accept inventory, and work with Asset Management to arrange for shipment of any Guidehouse equipment turned into the office (back up capacity) Work with asset management to troubleshoot hardware laptop issues (fan cleaning, missing power packs, etc.) (back up capacity) Address client questions using available information resources Comply with Corporate IT Service Management and Asset Management policies, procedures and directives Recommend process changes as needed to improve service levels Communicate company policies and standards to end users What You Will Need : Minimum 2-5 years’ experience with Service Now (Incident, Request, Asset Modules) Strong written and verbal communication skills, including the ability to adjust to the audience's technical level and explain complex ideas clearly and concisely and the ability to communicate clearly and professionally with end users, executives, and IT management. Must be able to work independently and self-directed, and within a team maintain IT Asset Management coverage and support model Experience with Microsoft operating systems and Microsoft Office including Microsoft Teams, Word and Excel Experience working professionally with customers remotely via phone, chat, email, and in person Strong problem-solving, planning and organizational skills Must be proactive, punctual and be able to multitask efficiently Bachelor’s degree in business, Finance or IT related field 3+ Years Experience with Software Asset Management Basic understanding of IT Infrastructure in a Corporate Environment What Would Be Nice To Have : 3+ Years Experience with Microsoft Licensing and Portal Administration
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Kolkata
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Global Trade Services Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve collaborating with teams to develop solutions and ensure applications align with business needs. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Drive innovation and continuous improvement Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Global Trade Services- Strong understanding of SAP modules integration- Experience in SAP implementation projects- Knowledge of SAP best practices- Hands-on experience in SAP configuration and customization Additional Information:- The candidate should have a minimum of 5 years of experience in SAP Global Trade Services- This position is based at our Kolkata office- A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
3.0 - 8.0 years
1 - 5 Lacs
Kolkata
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day involves engaging with clients to understand their needs, troubleshooting issues, and ensuring the seamless operation of our world-class systems. You will utilize your exceptional communication skills to provide clarity and support, while leveraging your deep product knowledge to design effective resolutions for client challenges. Your commitment to quality will be evident as you work diligently to maintain high standards in service delivery and client satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate training sessions for junior team members to enhance their understanding of software license management.- Develop and maintain comprehensive documentation of client interactions and resolutions to improve future support efforts. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management.- Strong understanding of software compliance and regulatory requirements.- Experience with software asset management tools and processes.- Ability to analyze and interpret software usage data to optimize licensing.- Familiarity with troubleshooting techniques for software-related issues. Additional Information:- The candidate should have minimum 3 years of experience in Software License Management.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
11 - 15 Lacs
Chennai
Work from Office
Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP Global Trade Services Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create documentation guiding the implementation of processes and technologies. Partner with the business to define product requirements and use cases, and participate in user and task analysis to represent business needs. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Develop innovative business process models.- Lead process improvement initiatives.- Conduct process audits for compliance. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Global Trade Services.- Strong understanding of business process modeling.- Experience in defining product requirements.- Knowledge of user and task analysis techniques.- Hands-on experience in process improvement methodologies. Additional Information:- The candidate should have a minimum of 12 years of experience in SAP Global Trade Services.- This position is based at our Chennai office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Job Title: IT Support / Junior Network Administrator Location: Matrix Consulting, Jubilee Hills, Hyderabad Experience: 2-4 years Employment Type: Full-Time Job Summary: Matrix Consulting is seeking a proactive and detail-oriented IT Support / Junior Network Administrator to support day-to-day IT operations. The ideal candidate will have a foundational understanding of IT infrastructure, with a willingness to learn and grow in a dynamic environment. This role involves troubleshooting user issues, maintaining hardware/software systems, managing backups, and supporting network and endpoint security systems. Core Responsibilities: Windows Server Monitoring: Monitor Windows Server backup processes and resolve errors via online troubleshooting. Firewall Management: Monitor, maintain, and troubleshoot Sophos Firewall for connectivity issues and security protocols. Endpoint Security: Review and respond to Sophos Central Endpoint alerts; administer Sophos Central including Intercept X, XDR, and Device Encryption. Backup & Recovery: Work with backup and recovery tools to ensure data integrity and business continuity. Network Support: Troubleshoot network connectivity issues by inspecting cables, restarting devices, or coordinating with ISPs (ACT/BSNL). Printer Management: Maintain and troubleshoot office printers (Canon), including connectivity, cartridge, and hardware issues; raise service tickets if required. System Monitoring: Regularly check server performance, CPU/memory utilization, application errors, and resolve issues promptly. Documentation: Maintain SOPs, network diagrams, security settings, and resolution logs. Major Responsibilities (Advanced): VcloudMatrix: Installation, configuration, and troubleshooting User creation/deletion and resource allocation Performance monitoring and system optimization Alpha Pro: System performance management and scheduled backups User integration and linking systems with server architecture Ongoing maintenance and issue resolution License Management: Install, upgrade, and renew all IT-related software licenses Track compliance and resolve licensing issues Sophos Firewall Management: Daily monitoring and performance optimization Troubleshoot issues and maintain updated security protocols Server Backup and Performance Optimization: Log checks, cache clearing, and daily performance audits Memory utilization review and user account creation Ensure backup integrity and routine verifications Additional Responsibilities: Overseeing network devices (routers, switches, firewalls) Custody of all IT-related infrastructure and owning the associated responsibilities Maintain vigilance to detect and report any malpractices Capacity Planning: Anticipate future IT resource requirements and plan for hardware/software upgrades Handle physical setup of peripherals (printers, scanners, etc.), connect them to the network, ensure proper power and accessibility, and independently manage relocation as needed Train users on proper usage of peripherals (e.g., server connection/disconnection/shutdown) and provide technical support for related issues Obtain quotations for the most suitable peripherals to enhance IT infrastructure based on organizational needs Coordinate with vendors for repair and maintenance of existing equipment Technical Skills Required: Basic working knowledge or training exposure to: Windows Server, Active Directory, DNS, DHCP, File Server, FSRM Sophos Firewall & Sophos Central Microsoft Office 365 (install, migration, licensing, user setup) Tally installation and configuration Canon Printer setup and scanning VPN setup and troubleshooting EMPMonitor usage and idle time monitoring NAS/SAN storage and networking Laptop formatting, software installations, system repair Basic CCTV and Event Viewer knowledge Common Issues Handled: Server performance, login, and remote desktop problems Firewall errors, DHCP conflicts, network lag Internet downtime and ISP coordination Printer errors, scanning failures EMPMonitor login/performance problems Office 365 setup and migration issues Patch updates, access control, user management IT asset inventory maintenance (systems, switches, accessories) Tools & Platforms Used: Windows Server 2016/2019 Sophos Firewall and Central Endpoint EMPMonitor Microsoft Office 365 Admin Canon Printer Utilities Tally ERP Zoom, Microsoft Teams, GoDaddy Remote Desktop Protocol (RDP) Learning & Mentorship Exposure: VcloudMatrix: configuration and security Advanced firewall policies in Sophos Server installations and setup Office 365 exchange and migration processes Domain and file server configuration Preferred Qualifications: Bachelors Degree in Computer Science, Information Technology, or a related field Basic practical knowledge (via self-learning platforms such as YouTube, Google, ChatGPT) Certifications like MCP, MCSA, or Sophos are an added advantage Strong analytical and troubleshooting abilities Proactive and adaptable with a desire to learn new technologies Working Conditions: On-Site Role at Jubilee Hills, Hyderabad May require occasional after-hours or on-call support Must handle company data with confidentiality and integrity
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Chennai
Work from Office
1.Responsible for the administration and maintenance of the PLM servers, Patching and Upgradation. Also, Responsible for delivering support to JE PLM. 2.JE PLM applications support 3.Teamcenter server installations and upgrades 4.License Management 5.Deployment of data model changes and changes to configuration 6.User registration and administration 7.User account management 8.Resolve User Issues raised through Ticketing system 9.Support Server Maintenance Activities Come join our global, inclusive & diverse team Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.
Posted 1 month ago
2.0 - 6.0 years
13 - 18 Lacs
Gurugram
Work from Office
Internal Firm Services Industry/Sector Management Level Senior Associate & Summary A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Security team assists PwC in designing and creating sustainable security solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritisation, Information Technology security architecture, and the software development lifecycle. . \ & Summary PwC is seeking a highly skilled and dedicated Salesforce/Marketing Cloud Operations Support Engineer to join our dynamic team. The successful candidate will play a critical role in ensuring the seamless functioning and optimization of our Salesforce Marketing Cloud and other Salesforcerelated operations, focusing on administration and cloud integrations. Marketing Cloud Experience Experience with Marketing Cloud administration, MC connect, Single Sign On for Marketing Cloud, Data extension configurations, Integrations setup/configuration, Business unit and roles administration, Journey builders setup, etc. Marketing Cloud integrations setup/configuration, API management, Marketing Cloud email setup/management, external integrations, etc. Marketing Cloud Interaction studio configuration skills Datorama (Marketing Cloud Intelligence) familiarity OneTrust Consent Management and other Marketing tools OneTrust administration Integration configurations / Layered integration support Cross app integrations support with Salesforce, Adobe, Marketing Cloud, etc. Ability to configure/support integrations with Adobe, exception handling. Salesforce Administration Understanding and experience with general salesforce setup and configuration such as workflows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc. High level understanding of environment maintenance tasks such as managing admin access, managing sandboxes, Single Sign On, Certificate & Key Management, License Management etc. Experience working with integrations setup and service account administration and integrations support. Understanding of the tasks required to complete full copy sandbox refreshes and the potential pre and post refresh tasks to be completed based on the usage of the sandbox (testing, training, code deployment etc.) Proficient in the use of Data Loader & Workbench tools (data manipulation experience) Reports and dashboards development and management experience Monitoring Version Control and Build/Deployment Tools (a plus, but optional) Exposure to Apex, Aura and LWC development Release Management experience or familiarity using Salesforce DX, GIT, Azure DevOps (formerly VSTS) (or any devops tool), Visual Code Editor, etc. Understand management of source code for branch and merge strategy Experience with SFDC CLI / change set deployments Some Infrastructure / database side experience, network protocols, monitoring (with or without datadog), etc. Any scripting experience (like python) or other Salesforce products like CRM Analytics or Mulesoft is a plus. Mandatory skill sets Salesforce, Sales Marketing Cloud, Salesforce administration, cloud integrations, Preferred skill sets Strong time management skills and documentation skills Monitoring and alert handling/management Incident management, support ticket handling, user/stakeholder interactions in support space Ability to communicate effectively at all levels Analytical thinker with strong problemsolving & troubleshooting skills Demonstrated ability to handle and prioritize simultaneous requests Positive attitude and willing to work outside normal hours to troubleshoot high priority issues when needed (or per schedule) Attention to detail Salesforce and/or Marketing cloud Administrator or other Marketing Cloud certifications OneTrust consent certification (a big plus) ITIL is a plus Years of experience required 4+ yrs Education qualification Bachelor s degree in information technology Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills Salesforce Marketing Cloud Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} No
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. -- Thanks & Regards, HR Amala Subject Matter Expert Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 8067432469 |amala@blackwhite.in | www.blackwhite.in
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. -- Thanks & Regards, HR Janhavi Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 8067432498| janhavi@blackwhite.in | www.blackwhite.in
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432404| deekshitha@blackwhite.in | www.blackwhite.in
Posted 1 month ago
4.0 - 8.0 years
5 - 10 Lacs
Babra, Modasa, Sutrapada
Work from Office
Land Acquisition Manager No. of vacancy: 3 Exp: 4 to 5 years Location: Various location in Gujarat- Modasa + Babra + Sutrapada Responsibilities- 1) It is necessary to have expertise of land verification and document validation, land acquisition, document preparation and execution, local issue follow-up, turbine route identification, and AutoCAD. 2) Interaction at Government Offices, such as the Advocates, Collector, Prant Office, Mamlatdar, DILR, Forest, Police Station, etc. 3) Bargaining with the vendor, villagers, local concerns, etc. 4) Handling the company's legal matters in all Gujarati courts to safeguard the company's interests and rights, 5) Creating legal documents, such as a Power of Attorney, MOU, Leave & License Agreement, and land agreement, 6) Translation of Gujarati to English and English to Gujarati documents, as well as coordination with the customer and relevant departments for document preparation. Skill sets required 1) Candidates should have excellent drafting skills and thorough knowledge on related procedures and statutory compliances and should have good command in English 2) Excellent negotiating skills and problem-solving skills, very strong analytical mind, eye for detailing, firm and clear in ideas and thoughts. 3) Work out strategies for pre and post planning of projects. 4) Regular Management reporting 5) Open to extensive travel to various locations for land procurement and project related activities 6) Site survey of land and clearance from revenue authorities 7) Compliance with all processes and meeting audit requirements 8) Inter department coordination 9) Effective follow-up & attention to detail. 10) Tracking and ensuring that work is done as per requirements and policy Qualifications 1) Any graduate. 2) Knowledge of land and law is preferred. 3) Two to four years of relevant O&M experience in land and law. Competencies- 1) Ability to read, comprehend and write English as well as the regional language. 2) Ability to effectively participate in all training courses. 3) Comfort working remotely with limited supervisory interaction. 4) Effective follow-up & attention to detail. 5) Tracking and ensuring that work is done as per requirements and policy.
Posted 1 month ago
3.0 - 8.0 years
10 - 13 Lacs
Surat
Work from Office
Role & responsibilities Teamcenter Admin Location: Surat, Gujarat Relevant experience: 3-10 years Skills: System Administration & Maintenance Infrastructure & Performance Management User & License Management Strong understanding of Teamcenter architecture and deployment models. Experience with BMIDE, Active Workspace, Dispatcher, and CAD integrations. Proficiency in Linux/Windows server administration and scripting. Familiarity with database administration and web servers. Knowledge of networking concepts and VPN configurations. Experience with data import using PLMXML, TCXML, IPS_uploader. Documentation & Compliance
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. Thanks & Regards, HR Sneha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA Direct Number: 0867432406 /Whatsapp- 8951047887|
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. Thanks & Regards, HR Tanishaa.S Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA Direct Number: 0867432405 /Whatsapp- 7899490271 |
Posted 1 month ago
6.0 - 10.0 years
4 - 8 Lacs
Mumbai
Work from Office
Architect, implement, and maintain enterprise-wide backup and recovery solutions using EMC NetWorker and Dell EMC Data Domain. Serve as the SME (Subject Matter Expert) for backup technologies, advising on best practices, DR strategies, compliance, and optimization. Lead the design and execution of backup policies, retention strategies, and disaster recovery exercises. Manage the day-to-day operations and performance tuning of backup environments across physical, virtual, and cloud platforms. Collaborate with cross-functional teams (e.g., server, storage, DBAs, application teams) to ensure consistent data protection coverage. Troubleshoot complex backup/restore failures, and implement preventive measures. Perform periodic capacity planning, patch management, and performance analysis. Create and maintain detailed technical documentation and operational runbooks. Mentor junior team members and provide knowledge transfer. Participate in audit reviews, ensuring backup processes meet compliance standards (e.g., SOX, GDPR, HIPAA). Engage with vendors for support, roadmap discussions, and license management. Job Description - Grade Specific EMC Networker Avamar Data Domain Backup Administration Skills (competencies)
Posted 1 month ago
4.0 - 8.0 years
7 - 9 Lacs
Hyderabad
Work from Office
JD: Windows and Office 365 Level 3: Microsoft's Windows operating system and Office 365 suite, include troubleshooting complex issues. The role typically includes managing the Active Directory and O365, ensuring security compliance, and collaborating with other IT teams. Key Responsibilities: Windows Server Administration: Install, configure, and maintain Windows Server operating systems, including Active Directory, DNS, DHCP, and GPOs. Office 365 Management: Administer and manage Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Security: Implement and enforce security measures, including multi-factor authentication, data loss prevention policies, and security best practices. Troubleshooting: Provide advanced troubleshooting for complex issues related to Windows and Office 365 environments, including Active Directory, DNS, and Exchange Online. Licensing Management: Manage and optimize Office 365 licensing Hybrid Environments: Manage and maintain hybrid environments, bridging on-premises Exchange servers with Exchange Online. Migration and Integration: Perform migrations from on-premises to Microsoft 365, including Exchange Online, SharePoint, and OneDrive migrations. Automation: Develop and utilize PowerShell scripts for automation, monitoring, and troubleshooting. Collaboration: Collaborate with cross-functional teams to ensure seamless integration of IT services. Documentation: Maintain detailed documentation of procedures and best practices. Incident Management: Provide advanced troubleshooting for complex issues related to M365 and ensure minimal downtime. Performance Monitoring: Monitor and optimize system performance. Training and Mentoring: Mentor other resources and provide training on Windows and Office 365 technologies. Candidates matching above requirements can share your CVs at sandhya.dhand@kfintech.com
Posted 1 month ago
5.0 - 10.0 years
6 - 8 Lacs
Hyderabad
Work from Office
Job Summary: We are seeking an experienced Export Operations executive to join our FMCG manufacturing company. The Export Operations Manager will be responsible for managing and overseeing all aspects of the export operations, including documentation, shipment scheduling, logistics coordination, and compliance with regulatory requirements. The successful candidate will have a minimum of 10 years of experience in export operations, preferably in the FMCG industry. Work location will be in the corporate office, but should be flexible to travel to the factory as and when needed. Key Responsibilities: 1. Manage all export operations activities, including documentation, shipment scheduling, logistics coordination, and compliance with regulatory requirements. 2. Ensure timely and accurate processing of export orders and shipments. 3. Manage relationships with custom clearing agents and logistics providers to ensure timely and accurate delivery of goods. 4. Ensure compliance with all relevant export regulations and requirements, including customs regulations, export controls, and trade sanctions. 5. RODTEP and MEIS schemes documentation 6. EBRCs coordinating from bank remittances Qualifications: 1. Bachelor's degree in Business Administration, Logistics, International Trade, or related field. 2. Minimum of 6 years of experience in export operations, preferably in the FMCG industry. 3. Knowledge of export regulations, customs regulations, export controls, and trade sanctions. 4. Strong communication and negotiation skills. 5. Experience in managing and developing export operations process. 6. Proficiency in Microsoft Office Suite. 7. Ability to work in a fast-paced, deadline-driven environment. 8. Strong attention to detail and ability to multitask. If you meet the above requirements and are interested in this opportunity, please submit your resume and cover letter for consideration. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Posted 1 month ago
5.0 - 10.0 years
9 - 15 Lacs
Chennai, Bengaluru, Delhi / NCR
Hybrid
Job Summary: We are seeking a detail-oriented Software Asset Manager (SAM) to oversee the acquisition, deployment, utilization, and compliance of software assets across our clients organization. The SAM resource will develop and implement policies and procedures to optimize software costs, ensure license compliance, and mitigate risks related to software usage. Key Responsibilities: Software Asset Lifecycle Management Track and manage software assets from procurement to retirement. Maintain an up-to-date inventory of all software licenses and usage. Ensure software deployment aligns with licensing agreements. Compliance & Risk Management: Monitor compliance with software licensing agreements and regulatory requirements. Conduct regular audits and mitigate risks associated with unlicensed or underutilized software. work with legal and procurement teams to manage software vendor agreements. Cost Optimization & Vendor Management: Analyze software usage and recommend cost-saving strategies. Negotiate contracts with software vendors and maintain relationships. Assist in budget planning for software acquisitions and renewals. Process Improvement & Reporting: Develop and implement policies to enhance software asset management processes. Generate reports on software usage, compliance status, and cost analysis. Work with IT, procurement, and finance teams to align SAM strategies with business goals. Qualifications & Skills: Education: Bachelor's degree in IT, Business Administration, or a related field. Experience: 5-10 years in Software Asset Management, Software Compliance, License verification, License Management and IT procurement. Technical Skills: Proficiency with SAM tools (e.g., Flexera or Service Now) (Optional) Understanding of software licensing models (SaaS, Perpetual, Subscription).
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Job Description for Associate Technical Analyst: - The Asset Management Analyst will be responsible for managing the end-to-end lifecycle of IT assets, primarily focusing on Device Life Cycle Management (DLM). This role will involve overseeing the procurement, inventory management, deployment, and disposal of IT assets such as laptops, desktops, mobile devices, and other hardware, ensuring compliance with internal policies and industry standards. Experience 1-3 years of experience in IT Asset Management, with a focus on device lifecycle management (DLM). Education 3 Year Diploma after 12th or Any Graduate or 15 Years of Education Skills Excel Proficiency : Advanced skills in Excel (PivotTables, VLOOKUP, advanced functions) for reporting and data analysis. Lifecycle Management : Solid understanding of the full asset lifecycle, from procurement, deployment, management, and disposal. Audits & Reconciliations : Ability to conduct periodic audits and perform reconciliations to ensure accuracy of asset records. Vendor & Logistics Coordination : Collaborate effectively with vendors and logistics partners to ensure timely and accurate delivery and return of IT assets. ITIL Knowledge : Understanding of ITIL practices in managing IT assets, particularly for procurement and disposal. Documentation & Reporting : Strong documentation skills and ability to generate reports regarding asset statuses, procurement, and disposal. Rolls & Responsibilities Asset Lifecycle Management : Manage the entire asset lifecycle for IT equipment (from procurement to disposal) in line with business requirements and policies. Asset Records Management : Maintain and update IT asset records in ServiceNow or other asset management systems to ensure accuracy and completeness. Inventory Management : Ensure that the inventory of IT assets is up to date, including tracking asset quantities, locations, and statuses. Generate regular reports on asset inventory, procurement status, and lifecycle management metrics Audits: - Conduct periodic asset audits and inventory reconciliations to ensure data integrity and compliance with internal and external standards. Vendor Coordination : Work with vendors teams to ensure timely acquisition of IT assets, keeping track of orders, receipts, and invoicing Asset Deployment & Disposal : Coordinate the deployment of new assets to end users and manage the proper disposal or recycling of retired assets. Logistics & Delivery Coordination : Liaise with logistics partners to ensure timely and accurate delivery of IT assets to users End-User Support : Work closely with IT support teams to resolve asset-related issues, such as hardware failures, repairs, or replacements
Posted 1 month ago
10.0 - 12.0 years
18 - 20 Lacs
Chennai
Work from Office
Job Title: Senior Technical consultant Experience Level: 10+ Years Location: [Chennai] Job Summary: We are seeking a highly skilled Senior Technical Consultant with 10+ years of hands-on experience in overseeing and managing complex IT environments. The ideal candidate will demonstrate proficiency in Office 365 administration, Oracle Cloud infrastructure, and security compliance. This role requires a problem-solver who can deliver high-quality technical support and collaborate effectively with cross-functional teams to ensure seamless system performance. Key Responsibilities: Office 365 Administration & Management: Oversee deployment, configuration, and management of Office 365 applications and services. Administer user accounts, licenses, and permissions across Office 365 components, including SharePoint, OneDrive, Teams, and Outlook. Provide expert support for email migrations and integration of Office 365 tools within existing IT infrastructure. Security & Compliance: Ensure compliance with internal and external security standards across Office 365 environments. Proactively monitor for potential vulnerabilities, implement security enhancements, and address compliance issues. Oracle Cloud Infrastructure: Manage and support Oracle Cloud Infrastructure and other IT systems. Troubleshoot technical challenges and streamline workflows in Oracle Cloud environments. Technical Support & Problem Resolution: Lead in diagnosing, troubleshooting, and resolving advanced technical issues. Develop and document standard operating procedures for recurring technical problems. Collaboration & Team Leadership: Act as the primary escalation point for complex technical issues. Work closely with internal IT teams and external vendors to ensure system uptime and reliability. Key Qualifications: 10+ years of professional experience in technical support engineering or system administration roles. Hands-on expertise with Office 365 administration , Azure Active directory including configuration, deployment, and support. Proven experience in Oracle Cloud infrastructure , including system design and troubleshooting. Strong understanding of IT security and compliance frameworks . Excellent problem-solving and analytical skills. Strong communication skills to collaborate across teams and effectively support end-users. Position Requirements - Skills & Competencies: Technical Skills: Advanced knowledge of Office 365 applications and services (SharePoint, OneDrive, Teams, Outlook). Expertise in Oracle Cloud infrastructures and related technologies. Proficiency in PowerShell scripting or other automation tools. Familiarity with ITIL frameworks and service management best practices. Problem-Solving: Strong analytical and troubleshooting abilities to address complex technical challenges effectively. Ability to anticipate potential issues and proactively implement solutions. Communication & Interpersonal Skills: Clear and concise communication skills for supporting technical and non-technical audiences. Effective collaboration with cross-functional teams and external vendors. Strong leadership capabilities to guide junior team members and manage escalations. Qualifications and Experience: Bachelors / Masters degree in computer science, Information Technology, or a related field; relevant certifications (e.g., MCSE, MCSA, Azure Administrator, Oracle Cloud Infrastructure) are a plus. Extensive experience (10+ years) managing Active Directory, Office 365, Azure Cloud, Oracle Cloud Infrastructure, and IT infrastructure. Strong knowledge of Windows Server environments, AD architecture, O365 services, OCI, Azure, and cloud technologies. Preferred Skills: Experience with scripting or automation tools (e.g., PowerShell). Certifications in Office 365, Azure and Oracle Cloud. Familiarity with ITIL or similar frameworks for IT service management.
Posted 1 month ago
7.0 - 12.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Global Trade Services Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure effective communication within the team and stakeholders Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Global Trade Services- Strong understanding of SAP modules integration- Experience in SAP implementation projects- Knowledge of SAP best practices- Experience in leading application development projects Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP Global Trade Services- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
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