Learning and Development Business Partner - eDiscovery

Job Description

We are seeking an enthusiastic learning and development partner for the Talent Strategy & Enablement team to educate and enhance the competencies of our employees. This position is an excellent fit for an enthusiastic, motivated, and self-starting individual looking for a fast-paced, dynamic, and challenging work environment. The role offers the opportunity to leverage your expertise in all aspects of technical training and writing. Candidates must develop extensive knowledge of our product offerings, processes, and customer goals. Must be a creative thinker, capable of learning and summarizing complex concepts and issues in a clear and interesting way. Must be able to build strong working relationships with the cross-functional teams/ product development areas of the company. Role, Responsibilities Build and shape the ongoing strategy and mission of training programs (with an opportunity to build programs from the ground up) Based on research and analysis, assess training needs and determine training objectives Execute virtual training sessions, webinars, workshops in groups or individually. Build and deliver content for online documentation, video tutorials, and knowledge base articles. Conduct content review based on student evaluations and provide recommendations for training material revisions. Determine overall effectiveness of training programs and make continuous improvements. Analyze internal organizational workflows and processes to identify process inefficiencies and areas for improvement. Essential Skills required Bachelors degree in a related field or equivalent experience 6+ years of proven experience as technical trainer or equivalent eDiscovery industry experience Certifications such as RCA, RCTP, Nuix Data Discovery Core, EnCE, and Brainspace Analyst are preferred. Experience in designing technical course content. Experience with software or technology services and related technologies Understanding of Agile best practices and delivery model Competency with MS Office Suite (Outlook, Word, Excel, PowerPoint) required. Competency with Articulate 360, Camtasia, Learning Management Systems (LMS) preferred. Work cross-functionally with SMEs in the Service Delivery and Product Development groups. Outstanding communication skills and comfortable speaking to crowds Self-motivated and effective in a fluid environment Able to work independently and as part of a team.