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Opentext
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Lead Software Engineer

Lead Software Engineer

Opentext

2 - 5 years

30 - 35 Lacs

Bengaluru

Posted:19 hours ago| Platform:

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Skills Required

Product management Maven Cloud computing Networking Agile SNMP HTTP Scrum Troubleshooting Python

Work Mode

Work from Office

Job Type

Full Time

Job Description

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Your Impact

OpenText (OT) is a growing organization looking for talented and experienced engineers for leading ESM (Enterprise Service Management) product developments and support. A unified team is responsible for handling all and any requests emanating directly from customers or via OT Support teams before they reach R&D SCRUM (R&D is following SAFE agile model).

UNLIKE working in any other teams/companies, this unique customer facing engineering position will have great exposure, ownership, and opportunities to work with, influence, and even lead worldwide teams to develop high-standard, high-performance enterprise software products.

What the role offers

The main responsibility is to act as a shield for the rest of the R&D team, stepping in first (but not as frontline support, first for R&D) and coordinating teams, leading investigation, and communication with all stakeholders, internal and external.

Participate in calls with support and customers to investigate and communicate on current fix plans and technical issues.

Manage dynamic backlog and help prioritize work for SCRUM teams working with PM.

Qualify Enhancement Requests and help prioritize with Product Management based on your experience and feedback.

Act as single point of contact for customer/support and collaborate with different SCRUM teams to find the adequate resources.

Collaborate with a worldwide team to hand over work and get help from many experts.

Debug the issues and provide fix/patches to customers.

Work with team of engineers guide and mentor them .

What you need to succeed

Strong analytical, problem-solving and troubleshooting skills.
Using software applications design tools and languages.
Excellent time management and self-organization/autonomy.
Experience in debugging JAVA/J2EE products built on Kubernetes/Helm platforms
Excellent written and verbal communication skills; mastery in English. Ability to effectively communicate product architectures, design proposals and negotiate options at management levels.

Experience in working with version control and build tools like GIT, Maven and Jenkins.

Experience in SaaS environments
Experience with AWS - advantage
Experience with Kubernetes, Helm
Good Networking skills, familiarity with network protocols such as TCP/IP, HTTP, SSH, and SNMP is a plus

Must have Skills

Basic Knowledge of Cloud Computing and SaaS model.
Understanding of working in public cloud technologies - (AWS, Azure or GCP is preferred).
Familiar with Agile framework/SCRUM development methodologies
Excellent knowledge of Java and Python with scripting
Customer oriented and instinct to help resolve issues.

One last thing

OpenText is more than just a corporation, its a global community where trust is foundational, the bar is raised, and outcomes are owned.
Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we dont just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

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Lead Software Engineer