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Wells Fargo
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Lead Commercial Loan Servicing-Representative

Lead Commercial Loan Servicing-Representative

Wells Fargo

6 - 10 years

6 - 10 Lacs

Bengaluru Karnataka India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Marketing customer service Credit Analysis Loan Servicing Banking Operations

Work Mode

On-site

Job Type

Full Time

Job Description

In this role, you will:

Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects
Research, respond to and resolve complex inquiries
Train others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support
Coordinate and reconcile all loan advances and payments with member banks and customers and books letters of credit
Support loan trading and assignments
Prioritize work and provide day to day work leadership and mentorship to the support team
Lead or contribute to customer issue resolutions that require coordination amongst various teams
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders
Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

6+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Role:

Industry Type:

Department:

Employment Type:

Role Category:

Education

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