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Wipro
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Lead Administrator - L1

Lead Administrator - L1

Wipro

5 - 8 years

7 - 11 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

rstp bgp sd vlan ospf switching networking ansible lacp mstp routing recruitment onboarding cisco vxlan rest python wan lisp visual source safe root cause analysis stp vtp service improvement troubleshooting performance management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Location:-Bengaluru
Exp:- 6+Rate:- Market std.:SVS SDA

Required Skills (Must Have and should meet all the below standards for qualifying for this role)
Knowledge of Routing and switching Technologies like IGP, OSPF, EGP, BGP, STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLANHands-on experience in Managing and deploying SDA (Wired & Wireless infrastructure) using Cisco DNACKnowledge of VxLAN and LISP.Knowledge of software programmability (Python/ansible/Rest APIs), AutomationValidate technology design, software releases, and new Cisco technology solutions for projects/accounts to accelerate customer outcomesBuild customer simulations in test labs to resolve/validate sophisticated problems& compatibility issuesUnderstanding of product-level architecture. Ability to apply Cisco Networking Design standard methodologies in Validation Scenarios.Write effective test cases and /or scripts based on customer test environment and requirements.Raise defects, liaison with Dev engineers, and drive issues resolution.Review test plans and design changes related to the area of responsibility.Apply field concepts to system tests. Have a working knowledge of customer deployments and can map it to the featureTackle complex, multi-functional issues that cross many technologies in Core and Edge NetworkingCreate traffic profiles with 3rd party test tools such as Ixia or Spirent.Create and deliver customer collateral, portals, documentation, and knowledge transferAlign with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services strategies and goalsPlay the role of an individual contributoMust to haveDeploying SDA (Wired & Wireless infrastructure) using Cisco DNAC, VxLAN and LISP.Good to havePython/ansible/Rest APIs), AutomationDo

Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution

Conduct technology capacity planning by reviewing the current and future requirements

Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable

Strategize & implement disaster recovery plans and create and implement backup and recovery plans

Manage the day-to-day operations of the tower

Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.

Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower

Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges

Develop shift roster for the team to ensure no disruption in the tower

Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.

Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps

Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

Team Management

Resourcing

Forecast talent requirements as per the current and future business needs

Hire adequate and right resources for the team

Train direct reportees to make right recruitment and selection decisions

Talent Management

Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness

Build an internal talent pool of HiPos and ensure their career progression within the organization

Promote diversity in leadership positions

Performance Management

Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

Employee Satisfaction and Engagement

Lead and drive engagement initiatives for the team

Track team satisfaction scores and identify initiatives to build engagement within the team

Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

Exercise employee recognition and appreciation

Deliver
NoPerformance ParameterMeasure1Operations of the towerSLA adherenceKnowledge managementCSAT/ Customer ExperienceIdentification of risk issues and mitigation plansKnowledge management2New projectsTimely deliveryAvoid unauthorised changesNo formal escalations
Mandatory Skills:

SD-WAN Admin.
Experience5-8 Years.

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Lead Administrator - L1