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3 - 8 years
40 - 50 Lacs
Bengaluru
Work from Office
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Job Summary: At Empower, an Architect is in an elevated development position and thought leadership role. An Architect, working with both business and IT teams, will align solutions to the technology vision they help create. This role supports Sr. Architects in the development of technology strategies, reference architectures, solutions, best practices and guidance across the entire IT development organization; all the while addressing total cost of ownership, stability, performance and efficiency. The candidate will also be working with Empower Innovation Lab team as the team is experimenting with emerging technologies, such as Generative AI, and Advanced Analytics. Responsibilities: Help Sr. Architects and peers define and execute on the business aligned IT strategy and vision. Develop, document, and provide input into the technology roadmap for Empower Retirement and Great West Financial. Create Reference Architectures that demonstrate an understanding of technology components and the relationships between them. Leverage knowledge of Service-Oriented Architecture (SOA), including microservices where appropriate, to deliver solutions. Maintain a high level of skill in various application deployment and workload architectures, such as Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS). Ensure that IT understands how to leverage various integration protocols and technologies, such as REST & resource-oriented design, OData and API Gateways. Design and modernize complex systems into cloud compatible or cloud native applications where applicable. Create strategies and designs for migrating application to cloud systems. Participate in the evaluation of new applications, technical options, challenge the status quo, create solid business cases, and influence direction while establishing partnerships with key constituencies. Implement best practices, standards & guidance, then subsequently provide coaching of technology team members. Make leadership recommendations regarding strategic architectural considerations related to process design and process orchestration. Provide strong leadership and direction in development/engineering practices. Collaborate with other business and technology teams on architecture and design issues. Respond to evolving and changing security conditions. Implement and recommend security guidelines. Provide thought-leadership, advocacy, articulation, assurance and maintenance of the Enterprise Architecture discipline. Provide solution, guidance, and implementation assistance within Full stack development teams. Preferred Qualifications: 12+ years of experience in the development and delivery of software systems. 3+ years of experience creating solution architectures and strategies across multiple architecture domains (business, application, data, integration, infrastructure and security). 3+ years of experience developing in the following technologies: AWS, Java (Spring, SpringBoot), Web Services (JSON/XML), RESTful architectures, AWS API Gateway, Lambda, NodeJS, Python. Experience in Amazon Connect from AWS or any other contact center service or IVR systems. Preferred candidates with AWS Solution Architect Certification. Solid experience with one or more of the following technology disciplines: SOA & Microservices design, Cloud Architectures, Big Data/Advanced Analytics, Data Warehouse systems, Advanced Programming, Modern Integration Methods (API Gateway/Web Services, Messaging & RESTful architectures), NoSQL Client-side Development experience in Web and/or Mobile technologies. Good understanding of front-end and web frameworks such as React and Angular and how they integrate with APIs and backend services. Experienced in modern deployment models using Jenkins and CI/CD pipelines. Proficient with source code version control such as GitHub/GitLab/BitBucket Working knowledge of addressing architectural cross cutting concerns and their tradeoffs, including topics such as caching, monitoring, operational surround, high availability, security, etc. Demonstrates competency applying architecture frameworks and development methods. Strong knowledge of data modeling, security patterns and integration methods. Experience with DevOps processes and tools. Understanding of business process analysis and business process management (BPM). Excellent written and verbal communication skills. Demonstrates continuous learning of new technologies. Self-motivated individual that thrives in a team environment. Financial industry expertise preferred (Investments, Asset Management, etc.). Understanding of machine learning algorithms, deep learning frameworks, and AI model architectures. Understanding of ethical AI principles and practices. Experience implementing AI transparency and explainability techniques.. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
Posted 1 month ago
3 - 5 years
5 - 9 Lacs
Bengaluru
Work from Office
The Core AI BI & Data Platforms Team has been established to create, operate and run the Enterprise AI, BI and Data that facilitate the time to market for reporting, analytics and data science teams to run experiments, train models and generate insights as well as evolve and run the CoCounsel application and its shared capability of CoCounsel AI Assistant. The Enterprise Data Platform aims to provide self service capabilities for fast and secure ingestion and consumption of data across TR. At Thomson Reuters, we are recruiting a team of motivated Cloud professionals to transform how we build, manage and leverage our data assets. The Data Platform team in Bangalore is seeking an experienced Software Engineer with a passion for engineering cloud-based data platform systems. Join our dynamic team as a Software Engineer and take a pivotal role in shaping the future of our Enterprise Data Platform. You will develop and implement data processing applications and frameworks on cloud-based infrastructure, ensuring the efficiency, scalability, and reliability of our systems. About the Role In this opportunity as the Software Engineer, you will: Develop data processing applications and frameworks on cloud-based infrastructure in partnership with Data Analysts and Architects with guidance from Lead Software Engineer. Innovate with new approaches to meet data management requirements. Make recommendations about platform adoption, including technology integrations, application servers, libraries, and AWS frameworks, documentation, and usability by stakeholders. Contribute to improving the customer experience. Participate in code reviews to maintain a high-quality codebase Collaborate with cross-functional teams to define, design, and ship new features Work closely with product owners, designers, and other developers to understand requirements and deliver solutions. Effectively communicate and liaise across the data platform & management teams Stay updated on emerging trends and technologies in cloud computing About You You're a fit for the role of Software Engineer, if you meet all or most of these criteria: Bachelor's degree in Computer Science, Engineering, or a related field 3+ years of relevant experience in Implementation of data lake and data management of data technologies for large scale organizations. Experience in building & maintaining data pipelines with excellent run-time characteristics such as low-latency, fault-tolerance and high availability. Proficient in Python programming language. Experience in AWS services and management, including Serverless, Container, Queueing and Monitoring services like Lambda, ECS, API Gateway, RDS, Dynamo DB, Glue, S3, IAM, Step Functions, CloudWatch, SQS, SNS. Good knowledge in Consuming and building APIs Business Intelligence tools like PowerBI Fluency in querying languages such as SQL Solid understanding in Software development practices such as version control via Git, CI/CD and Release management Agile development cadence Good critical thinking, communication, documentation, troubleshooting and collaborative skills. Whats in it For You? Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, youll be prepared to grow, lead, and thrive in an AI-enabled future. This includes: Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance. Career Development and Growth: ?By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint. Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Posted 1 month ago
6 - 8 years
8 - 10 Lacs
Bengaluru
Work from Office
Job Description Senior Cloud Database Engineer We are looking to add an energetic and self-motivated Senior Cloud Database Engineer to our high performing global team of Database Engineering Experts . This role involves architecting, implementing and supporting technological solutions within Technology like Oracle/PostgreSQL environment for revenue generating applications that drive the TR business. The candidate should have strong technical, excellent communication and collaboration, as well as time and project management skills to provide direction to the database team(s). About The Role Experience in PostgreSQL database schemas and database design Extensive experience in PostgreSQL Performance Tuning and SQL Tuning Hands-on experience with Postgres replication, backup, recovery, and hot standby Expert Level SQL, PL/pgSQL, including stored procedures, functions, triggers, and views. Experience on community-supported tools like Pgbadger, Slony, PGadmin, Pgpool, Pgbouncer, Pgbench, Pgpartman. Hands of experience with RDS/Aurora database technologies on AWS Experience with Disaster Recovery (Multi-Region failovers) Ability to detect and troubleshoot database-related CPU, memory, I/O, disk space, and other resource contention issues. Have proficiency with Linux for basic administrative tasks. Experience working with AWS Cloud infrastructure with EC2, lambda, Systems Manager, Cloudwatch & SAM Experience in maintaining cloud security IAM Policies, Secret management, Key Management Service Experience with CI/CD pipelines in AWS. Development Experience Extensive code development experience with Python, bash and boto3 programing. Knowledge of Devops tools like AWS Cloud Formation Template and Git Knowledge on creating and managing RestAPI Migration experience from oracle to PostgreSQL using AWS SCT and DMS services. Develop/Automate migration patterns. Experience in Agile software development framework Nice to have key Oracle database technologies. About You Bachelor's Degree - Computer Science, technical or engineering degree preferred. 6-8 years experience including providing support for mission critical production databases, developing database Engineering Services forPostgreSQL Databases on AWS Complete knowledge and experience on developing and automating PostgreSQL database services In-depth knowledge of AWS Aurora/RDS PostgreSQL databases and other AWS key services for database management. Good understanding of Database Migration and Re-Platforming strategies Prior working experience using agile development framework and best practices Ability to work under pressure and tight deadlines independently toward assigned goals with minimum supervision Strong interpersonal, written, and verbal communication skills. Ability to make presentations to professional peers and work closely with management Display ability to learn rapidly and adapt quickly to changing situations Be a role model to the rest of the members within and outside the team in technical, personal, behavioural and corporate citizenship. What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf networking. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that weve never talked about with as much pride as we should we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Posted 1 month ago
6 - 10 years
15 - 30 Lacs
Pune
Remote
5+ yrs exp in AWS Ecosystem – EKS, EC2, DynamoDB, Lambda Should have worked with Observability team having Dynatrace experience Monitoring Site, trend analysis, log analysis, implement capacity planning strategies. Good Devops practices.
Posted 1 month ago
3 - 5 years
4 - 8 Lacs
Hyderabad
Work from Office
Sr Associate Software Engineer – Finance What you will do The role is responsible for designing, building, maintaining, analyzing, and interpreting data to provide actionable insights that drive business decisions. This role involves working with large datasets, developing reports, supporting and executing data governance initiatives and, visualizing data to ensure data is accessible, reliable, and efficiently managed. The ideal candidate has strong technical skills, experience with big data technologies, and a deep understanding of data architecture and ETL processes Design, develop, and maintain data solutions for data generation, collection, and processing Be a key team member that assists in design and development of the data pipeline Create data pipelines and ensure data quality by implementing ETL processes to migrate and deploy data across systems Contribute to the design, development, and implementation of data pipelines, ETL/ELT processes, and data integration solutions Take ownership of data pipeline projects from inception to deployment, manage scope, timelines, and risks Collaborate with cross-functional teams to understand data requirements and design solutions that meet business needs Develop and maintain data models, data dictionaries, and other documentation to ensure data accuracy and consistency Implement data security and privacy measures to protect sensitive data Leverage cloud platforms (AWS preferred) to build scalable and efficient data solutions Collaborate and communicate effectively with product teams Collaborate with Data Architects, Business SMEs, and Data Scientists to design and develop end-to-end data pipelines to meet fast paced business needs across geographic regions Adhere to best practices for coding, testing, and designing reusable code/component Explore new tools and technologies that will help to improve ETL platform performance Participate in sprint planning meetings and provide estimations on technical implementation What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master’s degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelor’s degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Proficiency in Python, PySpark, and Scala for data processing and ETL (Extract, Transform, Load) workflows, with hands-on experience in using Databricks for building ETL pipelines and handling big data processing Experience with data warehousing platforms such as Amazon Redshift, or Snowflake. Strong knowledge of SQL and experience with relational (e.g., PostgreSQL, MySQL) databases. Familiarity with big data frameworks like Apache Hadoop, Spark, and Kafka for handling large datasets. Experienced with software engineering best-practices, including but not limited to version control (GitLab, Subversion, etc.), CI/CD (Jenkins, GITLab etc.), automated unit testing, and Dev Ops Preferred Qualifications: Experience with cloud platforms such as AWS particularly in data services (e.g., EKS, EC2, S3, EMR, RDS, Redshift/Spectrum, Lambda, Glue, Athena) Experience with Anaplan platform, including building, managing, and optimizing models and workflows including scalable data integrations Understanding of machine learning pipelines and frameworks for ML/AI models Professional Certifications: AWS Certified Data Engineer (preferred) Databricks Certified (preferred) Soft Skills: Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated presentation skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 1 month ago
3 - 5 years
3 - 6 Lacs
Hyderabad
Work from Office
AWS Cloud Engineer What you will do The AWS Cloud Engineer will be responsible for maintaining scalable, secure, and reliable AWS cloud infrastructure. This is a hands-on engineering role requiring deep expertise in Infrastructure as Code (IaC), automation, cloud networking, and security . The ideal candidate should have strong AWS knowledge and be capable of writing and maintaining Terraform, CloudFormation, and CI/CD pipelines to streamline cloud deployments. AWS Infrastructure Design & Implementation Implement, and manage highly available AWS cloud environments . Maintain VPCs, Subnets, Security Groups, and IAM policies to enforce security best practices. Optimize AWS costs using reserved instances, savings plans, and auto-scaling . Infrastructure as Code (IaC) & Automation Maintain, and enhance Terraform & CloudFormation templates for cloud provisioning. Automate deployment, scaling, and monitoring using AWS-native tools & scripting. Implement and manage CI/CD pipelines for infrastructure and application deployments. Cloud Security & Compliance Enforce best practices in IAM, encryption, and network security. Ensure compliance with SOC2, ISO27001, and NIST standards. Implement AWS Security Hub, GuardDuty, and WAF for threat detection and response. Monitoring & Performance Optimization Set up AWS CloudWatch, Prometheus, Grafana, and logging solutions for proactive monitoring. Implement autoscaling, load balancing, and caching strategies for performance optimization. Troubleshoot cloud infrastructure issues and conduct root cause analysis. Collaboration & DevOps Practices Work closely with software engineers, SREs, and DevOps teams to support deployments. Maintain GitOps standard processes for cloud infrastructure versioning. Support on-call rotation for high-priority cloud incidents. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master’s degree and 1 to 3 years of computer science, IT, or related field experience OR Bachelor’s degree and 3 to 5 years of computer science, IT, or related field experience OR Diploma and 7 to 9 years of computer science, IT, or related field experience Hands-on experience with AWS (EC2, S3, RDS, Lambda, VPC, IAM, ECS/EKS, API Gateway, etc.) . Expertise in Terraform & CloudFormation for AWS infrastructure automation. Strong knowledge of AWS networking (VPC, Direct Connect, Transit Gateway, VPN, Route 53) . Experience with Linux administration, scripting (Python, Bash), and CI/CD tools (Jenkins, GitHub Actions, CodePipeline, etc.) . Troubleshooting and debugging skills in cloud networking, storage, and security . Preferred Qualifications: Experience with Kubernetes (EKS) and service mesh architectures . Knowledge of AWS Lambda and event-driven architectures . Familiarity with AWS CDK, Ansible, or Packer for cloud automation. Exposure to multi-cloud environments (Azure, GCP) . Familiarity with HPC, DGX Cloud . Professional Certifications (preferred): AWS Certified Solutions Architect – Associate or Professional AWS Certified DevOps Engineer – Professional Soft Skills: Strong analytical and problem-solving skills. Ability to work effectively with global, virtual teams Effective communication and collaboration with multi-functional teams. Ability to work in a fast-paced, cloud-first environment. Shift Information: This position is required to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 1 month ago
2 - 6 years
3 - 6 Lacs
Hyderabad
Work from Office
AWS Cloud Engineer What you will do The AWS Cloud Engineer will be responsible for maintaining scalable, secure, and reliable AWS cloud infrastructure. This is a hands-on engineering role requiring deep expertise in Infrastructure as Code (IaC), automation, cloud networking, and security . The ideal candidate should have strong AWS knowledge and be capable of writing and maintaining Terraform, CloudFormation, and CI/CD pipelines to streamline cloud deployments. AWS Infrastructure Design & Implementation Implement, and manage highly available AWS cloud environments . Maintain VPCs, Subnets, Security Groups, and IAM policies to enforce security best practices. Optimize AWS costs using reserved instances, savings plans, and auto-scaling . Infrastructure as Code (IaC) & Automation Maintain, and enhance Terraform & CloudFormation templates for cloud provisioning. Automate deployment, scaling, and monitoring using AWS-native tools & scripting. Implement and manage CI/CD pipelines for infrastructure and application deployments. Cloud Security & Compliance Enforce best practices in IAM, encryption, and network security. Ensure compliance with SOC2, ISO27001, and NIST standards. Implement AWS Security Hub, GuardDuty, and WAF for threat detection and response. Monitoring & Performance Optimization Set up AWS CloudWatch, Prometheus, Grafana, and logging solutions for proactive monitoring. Implement autoscaling, load balancing, and caching strategies for performance optimization. Troubleshoot cloud infrastructure issues and conduct root cause analysis. Collaboration & DevOps Practices Work closely with software engineers, SREs, and DevOps teams to support deployments. Maintain GitOps standard processes for cloud infrastructure versioning. Support on-call rotation for high-priority cloud incidents. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor’s degree and 0 to 3 years of computer science, IT, or related field experience OR Diploma and 4 to 7 years of computer science, IT, or related field experience Hands-on experience with AWS (EC2, S3, RDS, Lambda, VPC, IAM, ECS/EKS, API Gateway, etc.) . Expertise in Terraform & CloudFormation for AWS infrastructure automation. Strong knowledge of AWS networking (VPC, Direct Connect, Transit Gateway, VPN, Route 53) . Experience with Linux administration, scripting (Python, Bash), and CI/CD tools (Jenkins, GitHub Actions, CodePipeline, etc.) . Troubleshooting and debugging skills in cloud networking, storage, and security . Preferred Qualifications: Experience with Kubernetes (EKS) and service mesh architectures . Knowledge of AWS Lambda and event-driven architectures . Familiarity with AWS CDK, Ansible, or Packer for cloud automation. Exposure to multi-cloud environments (Azure, GCP) . Familiarity with HPC, DGX Cloud . Professional Certifications (preferred): AWS Certified Solutions Architect – Associate or Professional AWS Certified DevOps Engineer – Professional Soft Skills: Strong analytical and problem-solving skills. Ability to work effectively with global, virtual teams Effective communication and collaboration with multi-functional teams. Ability to work in a fast-paced, cloud-first environment. Shift Information: This position is required to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 1 month ago
2 - 5 years
2 - 6 Lacs
Gurugram
Work from Office
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Associate Cloud Engineer will assist in building automation and services to help clients operate their workloads and infrastructure, securely and cost-effectively in the cloud. The ideal candidate will have a strong understanding of cloud-based platforms, especially AWS and Azure. This person will have experience with CloudFormation, Azure Resource Manager, and many services native to AWS and Azure, as well as cloud-based tools such as Harness, TerraForm, CloudCheckr, CloudGuard Prisma Cloud, CloudHealth, and Cloudability. In addition, familiarity with Linux and Windows operating systems, networking, production operations, and software deployment is important. As an Associate Cloud Engineer you will excel at working directly with the clients engineers to achieve their business objectives in the cloud. Key Responsibilities Day to day support and monitoring of clients cloud-based infrastructure. Weekly discussions with clients to review outstanding issues and changes, and discuss proposals for improving the clients environments, Development of automated solutions to monitor and support cloud-based infrastructure. Configuration and tuning of cloud-based tools, managing cost, security, and compliance for the clients environments. Provide consultation and monthly reports with respect to the clients cloud-based infrastructure. Skills Required Bachelors degree in Computer Science, Mathematics, or related field 1-2 years of relevant operational experience Associate level certification(s) in Amazon Web Services (AWS), Azure, or Google Cloud Platform Client relationship skills and experience managing vendors Experience developing CloudFormation, Azure Resource Manager, and Terraform templates Experience with Linux/Unix and Windows system administration Familiarity with scripting languages Python, Bash, Powershell Experience with tools for managing Cost, Security, and Compliance in the Public Cloud (e.g. CloudCheckr, CloudGuard Dome9, CloudHealth, Cloud Prisma, Cloudability) Experience with AWS native services for exampleIAM, CloudTrail, CloudWatch, Config, Lambda, Organizations Experience with Azure native services for examplePolicy, Cost Management, Active Directory, Lighthouse, Monitor/Log Analytics, Security Center Experience with service portals and ticketing systems for Incident and Change Management Strong verbal and written communication skills Demonstrated technical leadership Strong desire for personal development and learning Good understanding of distributed systems Good familiarity with TCP/IP protocols and applications Understanding of scaling technologies and solutions Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.
Posted 1 month ago
3 - 5 years
4 - 8 Lacs
Gurugram
Work from Office
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. Data Engineer (Internally known as a Sr. Associate Technical Consultant) AHEAD is looking for a Technical Consultant Data Engineer to work closely with our dynamic project teams (both on-site and remotely). This Data Engineer will be responsible for hands-on engineering of Data platforms that support our clients advanced analytics, data science, and other data engineering initiatives. This consultant will build, and support modern data environments that reside in the public cloud or multi-cloud enterprise architectures. The Data Engineer will have responsibility for working on a variety of data projects. This includes orchestrating pipelines using modern Data Engineering tools/architectures as well as design and integration of existing transactional processing systems. As a Data Engineer, you will implement data pipelines to enable analytics and machine learning on rich datasets. Responsibilities: A Data Engineer should be able to build, operationalize and monitor data processing systems Create robust and automated pipelines to ingest and process structured and unstructured data from various source systems into analytical platforms using batch and streaming mechanisms leveraging cloud native toolset Implement custom applications using tools such as Kinesis, Lambda and other cloud native tools as required to address streaming use cases Engineers and supports data structures including but not limited to SQL and NoSQL databases Engineers and maintain ELT processes for loading data lake (Snowflake, Cloud Storage, Hadoop) Leverages the right tools for the right job to deliver testable, maintainable, and modern data solutions Respond to customer/team inquiries and assist in troubleshooting and resolving challenges Works with other scrum team members to estimate and deliver work inside of a sprint Research data questions, identifies root causes, and interacts closely with business users and technical resources Qualifications: 3+ years of professional technical experience 3+ years of hands-on Data Warehousing. 3+ years of experience building highly scalable data solutions using Hadoop, Spark, Databricks, Snowflake 2+ years of programming languages such as Python 3+ years of experience working in cloud environments (Azure) 2 years of experience in Redshift Strong client-facing communication and facilitation skills Key Skills: Python, Azure Cloud, Redshift, NoSQL, Git, ETL/ELT, Spark, Hadoop, Data Warehouse, Data Lake, Data Engineering, Snowflake, SQL/RDBMS, OLAP Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.
Posted 1 month ago
3 - 7 years
4 - 7 Lacs
Gurugram
Work from Office
We are seeking an experienced AWS Migration Engineer to lead the migration of on-premises infrastructure and applications to AWS Cloud. The ideal candidate will have hands-on expertise in AWS services, tools, and frameworks, as well as the ability to modernize applications and design target state architectures. This role requires deep technical knowledge, problem-solving skills, and proficiency in automation and scripting. Roles and Responsibilities Discovery and Assessment: Perform detailed analysis and assessment of existing infrastructure and applications using AWS tools such as AWS Migration Evaluator, AWS Application Discovery Service, AWS Migration Hub, AWS Application Migration Service, and AWS Database Migration Service (DMS). Provide insights and migration strategies based on the findings. AWS Services Implementation: Design and implement cloud solutions using AWS services, including EC2, VPC, RDS, EBS/EFS, S3, Lambda, CloudWatch, and Transit Gateway. Ensure optimal configuration for performance, reliability, and cost-effectiveness. Networking Setup: Configure secure and reliable network connectivity between AWS and on-premises environments using AWS Direct Connect and Site-to-Site VPN. Troubleshoot networking issues and ensure seamless integration. Automation and Infrastructure-as-Code: Leverage tools like Terraform and Ansible to automate deployments and configurations. Utilize scripting languages such as Bash, PowerShell, and Python to streamline migration workflows and optimize processes. Application Modernisation: Transform legacy applications from monolithic architecture to microservices-based architecture using cloud-native technologies and approaches. Enhance scalability and maintainability. Cloud Architecture Design: Develop and implement the target state architecture for applications and infrastructure on AWS. Ensure that solutions are scalable, secure, and aligned with best practices for cloud environments. Qualifications Proven experience in migrating on-premises infrastructure and applications to AWS Cloud. Strong expertise with AWS tools and services for migration and cloud architecture. Hands-on experience with Terraform, Ansible, Bash/PowerShell scripting, and Python. Knowledge of networking concepts, including AWS Direct Connect and Site-to-Site VPN. Ability to modernize applications and transitioning from monolithic to microservices architecture Proficiency in designing scalable and secure target state architectures on AWS. Strong analytical and problem-solving skills. Ability to drive customer engagement BE/BTech in Computer Science or any equivalent degree. AWS Certifications (e.g., AWS Solutions Architect Associate, AWS SysOps Administrator, AWS DevOps Engineer Professional). Experience working with 3Tier Applications, Serverless Applications and Containers. Experience with DevOps practices and CI/CD pipelines. Experience working in Agile environments.
Posted 1 month ago
3 - 5 years
4 - 9 Lacs
Gurugram
Work from Office
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. Data Engineer (Internally known as a Technical Consultant) AHEAD is looking for a Technical Consultant Data Engineer to work closely with our dynamic project teams (both on-site and remotely). This Data Engineer will be responsible for hands-on engineering of Data platforms that support our clients advanced analytics, data science, and other data engineering initiatives. This consultant will build, and support modern data environments that reside in the public cloud or multi-cloud enterprise architectures. The Data Engineer will have responsibility for working on a variety of data projects. This includes orchestrating pipelines using modern Data Engineering tools/architectures as well as design and integration of existing transactional processing systems. As a Data Engineer, you will implement data pipelines to enable analytics and machine learning on rich datasets. Responsibilities: A Data Engineer should be able to build, operationalize and monitor data processing systems Create robust and automated pipelines to ingest and process structured and unstructured data from various source systems into analytical platforms using batch and streaming mechanisms leveraging cloud native toolset Implement custom applications using tools such as Kinesis, Lambda and other cloud native tools as required to address streaming use cases Engineers and supports data structures including but not limited to SQL and NoSQL databases Engineers and maintain ELT processes for loading data lake (Snowflake, Cloud Storage, Hadoop) Leverages the right tools for the right job to deliver testable, maintainable, and modern data solutions Respond to customer/team inquiries and assist in troubleshooting and resolving challenges Works with other scrum team members to estimate and deliver work inside of a sprint Research data questions, identifies root causes, and interacts closely with business users and technical resources Qualifications: 3+ years of professional technical experience 3+ years of hands-on Data Warehousing. 3+ years of experience building highly scalable data solutions using Hadoop, Spark, Databricks, Snowflake 2+ years of programming languages such as Python 3+ years of experience working in cloud environments (Azure) 2 years of experience in Redshift Strong client-facing communication and facilitation skills Key Skills: Python, Azure Cloud, Redshift, NoSQL, Git, ETL/ELT, Spark, Hadoop, Data Warehouse, Data Lake, Data Engineering, Snowflake, SQL/RDBMS, OLAP Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.
Posted 1 month ago
7 - 12 years
7 - 11 Lacs
Bengaluru
Work from Office
Project Role : Cloud Native Engineer Project Role Description : Select and deploy appropriate cloud-native tools to accelerate application development. Knowledge of the target cloud-native tools is necessary, and this role can specialize in one specific native cloud, ex. Azure, AWS, GCP, etc. Must have skills : Amazon Connect Good to have skills : Java, Python (Programming Language), Node.js Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Native Engineer, you will be responsible for selecting and deploying suitable cloud-native tools to expedite application development. Having expertise in the target cloud-native tools is crucial, and this role may focus on a specific native cloud platform like Azure, AWS, GCP, etc. Roles & Responsibilities:-Manage and guide a team of engineers to design, build, and deploy cloud-native solutions using AWS services.-Own project planning, resource allocation, and delivery management while ensuring adherence to timelines and quality standards.-Architect scalable and secure solutions using AWS Connect, Amazon Lex, Lambda, and API Gateway.-Act as the primary point of contact for technical and delivery matters, liaising with cross-functional teams and business stakeholders.Promote best practices in cloud architecture, including the AWS Well-Architected Framework.-Drive team performance through regular coaching, performance reviews, and mentorship.-Ensure continuous integration and delivery pipelines are in place, and champion DevOps culture.-Oversee the implementation of Infrastructure as Code using Terraform or similar tools.Must have:- Deep experience with AWS Connect, Amazon Lex, AWS Lambda, and API GatewayStrong programming knowledge in at least one language:Python, Node.js, or JavaProven leadership experience managing cloud/DevOps teamsSolid grasp of serverless architecture, microservices, and cloud-native design patternsExcellent communication, planning, and stakeholder management skills Professional & Technical Skills: Must To Have Skills: Proficiency in Amazon Connect. Good To Have Skills: Experience with Python (Programming Language), Node.js, Java. Strong understanding of cloud-native architecture principles. Hands-on experience in deploying cloud-native applications. Knowledge of containerization technologies like Docker and Kubernetes.Familiarity with DevOps tools and practices-Hands-on experience with Terraform for managing infrastructure-In-depth understanding of the AWS Well-Architected Framework-AWS Certified Solutions Architect Associate/Professional-Certifications:Any Associate/Professional/Specialty level certification is Mandatory Additional Information: The candidate should have a minimum of 7.5 years of experience in Amazon Connect. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
16 - 25 years
0 - 0 Lacs
Thiruvananthapuram
Work from Office
Work Location: Any UST Office Location Key Responsibilities: - Design and implement AI/ML solutions using advanced frameworks and technologies, ensuring scalability, efficiency, and alignment with business goals. - Develop and optimize LangChain (agents, chains, memories, parsers, document loaders), CrewAI, GenAI, and NLP models tailored to specific use cases. - Build and deploy production-ready RAG (Retrieval-Augmented Generation) systems, chatbots, and other AI-driven applications using OpenAI APIs, Ollama, Llama, and llamaparse. - Leverage Azure and GCP services, including Lambda functions (event-driven architecture in Python), to deliver high-performing AI solutions. - Apply advanced prompt engineering techniques, including Chain of Thought (CoT) prompting, for enhancing AI model interactions. - Develop and maintain CI/CD pipelines, write and manage YML files, and work with GitHub for version control. - Use Docker effectively, including executing Docker commands for containerization and deployments in cloud environments. - Ensure solutions adhere to best practices in system design, addressing trade-offs, security, performance, and efficiency. - Implement responsible AI practices, incorporating guardrails and moderation mechanisms. - Collaborate with cross-functional teams to translate AI insights into impactful solutions. - Communicate complex technical concepts effectively to both technical and non-technical stakeholders. Qualifications: - 4+ years of hands-on experience with AI/ML frameworks (e.g., PyTorch, TensorFlow) and programming in Python. - Expertise in AWS services, particularly AWS Bedrock and Lambda functions. - Demonstrated experience with RAG systems, chatbot development, and working with GenAI technologies like LLMs and OpenAI APIs. - Deep understanding of LangChain components and advanced NLP techniques. - Strong knowledge of Docker and CI/CD pipelines, with experience writing YML files and managing repositories in GitHub. - Familiarity with best practices in system design, including security, performance optimization, and scalability. - Proven ability to write high-quality production code and work in collaborative environments. What we believe : We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion, and to place people at the centre of everything we do. Humility : We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity : Through business, we will better the lives of those less fortunate than ourselves. Integrity : We honour our commitments and act with responsibility in all our relationships. UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. Required Skills RAG systems,Chatbot development,AI/ML Frameworks,GenAI technologies
Posted 1 month ago
2 - 3 years
0 - 0 Lacs
Chennai
Work from Office
Role Proficiency: Acts under very minimal guidance to develop error free code; testing and documenting applications Outcomes: Understand the applications features and component design and develop the same in accordance with user stories/requirements. Code debug test and document; and communicate product/component/feature development stages. Develop optimized code with appropriate approach and algorithms following standards and security guidelines independently Effectively interact with customers and articulate their input Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Mentor Developer I - Software Engineering to become more effective in their role Learn technology business domain and system domain as recommended by the project/account Set FAST goals and provide feedback to FAST goals of mentees Measures of Outcomes: Adherence to engineering processes and standards (coding standards) Adherence to schedule / timelines Adhere to SLAs where applicable # of defects post delivery # of non-compliance issues Reduction of reoccurrence of known defects Quickly turnaround production bugs Meet the Defined productivity standards for project Completion of applicable technical/domain certifications Completion of all mandatory training requirements Outputs Expected: Configure: Follow configuration process Test: Create and conduct unit testing Domain relevance: Develop features and components with good understanding of the business problem being addressed for the client Manage Defects: Raise fix retest defects Estimate: Estimate time effort and resource dependence for one's own work Mentoring: Mentor junior developers in the team Set FAST goals and provide feedback to FAST goals of mentees Document: Create documentation for one's own work Manage knowledge: Consume and contribute to project related documents share point libraries and client universities Status Reporting: Report status of tasks assigned Comply with project related reporting standards/process Release: Adhere to release management process Design: Understand the design/LLD and link it to requirements/user stories Code: Develop code with guidance for the above Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Develop user interfaces business software components and embedded software components Manage and guarantee high levels of cohesion and quality Use data models Estimate effort time required for own work Perform and evaluate tests in the customers or target environments Team player Good written and verbal communication abilities Proactively ask for and offer help Knowledge Examples: Appropriate software programs / modules Technical designing Programming languages DBMS Operating Systems and software platforms Integrated development environment (IDE) Agile methods Knowledge of customer domain and sub domain where problem is solved Additional Comments: RP32 (SDE2) Level 2 Services Engineer Ab Initio (Niche Skill) Job Description: Work as part of a self-organised Ab Initio engineering team to design and develop software features that are that are delightful and vital to the lives of credit card consumers across all walks of life Work to achieve the goals and vision articulated by Product Management and your management chain Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) Drive engineering best practices (e.g., Operational Excellence, Security, Quality, etc.) and set standards, across your team and wider engineering teams Innovate within your team, initiative area and contribute within your technical domain. Requirements for role: You will have experience in delivering throughout the dev life cycle A complete understanding of the capabilities of the latest technologies related to Ab Initio Able to resolve questions from the team related to requirements from product managers Able to come up with a solution to a requirement and identify gaps in requirements to fully define a solution Able to do hand on programming in the GDE and unix scripting languages You are an advocate for quality and leveraging approaches such as Pair Programming. You will be able to find potential savings in effort spent on delivering and find ways to continually increase delivery throughput and eradicate waste You will be able to review code others have developed and feedback any inconsistencies with the standards (written or best practices) You will be able to estimate the delivery timescales and justify these estimates You will be aware of the jenkins pipeline principles Knowledge of Agile practices Experience that would be advantageous: You will be aware of AWS interactions and file storage You will have a core understanding of Lambda programming Solving real world problems and being comfortable working in a complex regulated environment Required Skills Ab Initio,Gde,Unix,Sql
Posted 1 month ago
12 - 15 years
11 - 15 Lacs
Chennai
Work from Office
Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP TM Transportation Management Good to have skills : Core C server side experience, Multithreading,OOPS,Lambda exp Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes, partner with the business to define product requirements, and participate in user and task analysis to represent business needs. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Develop innovative business process solutions.- Lead process improvement initiatives.- Conduct process audits and identify areas for enhancement. Professional & Technical Skills:- Must To Have Skills:Proficiency in SAP TM Transportation Management.- Strong understanding of business process analysis.- Experience in designing and implementing business process improvements.- Knowledge of process modeling tools and techniques.- Good To Have Skills:Experience with SAP S/4HANA.- Ability to communicate effectively with stakeholders. Additional Information:- The candidate should have a minimum of 12 years of experience in SAP TM Transportation Management.- This position is based at our Chennai office.- A 15 years full time education is required. Qualifications 15 years full time education
Posted 1 month ago
5 - 8 years
7 - 10 Lacs
Hyderabad
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Your experience counts! Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java
Posted 1 month ago
2 - 7 years
8 - 12 Lacs
Mumbai, Bengaluru, Delhi / NCR
Work from Office
The Strategy & Consulting Global Network Song Practice | Cloud Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst/ Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai. | Years of Exp: 2-9 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Qualifications Your experience counts! Bachelors degree in related field or equivalent experience Minimum 2-9 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java Experience in setting up cloud instances, account / users with security profiles and designing applications Experience in taking a lead role for building contact center applications that have been successfully delivered to customers
Posted 1 month ago
2 - 7 years
5 - 10 Lacs
Bengaluru
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute
Posted 1 month ago
4 - 5 years
6 - 7 Lacs
Bengaluru
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute
Posted 1 month ago
2 - 5 years
4 - 7 Lacs
Bengaluru
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute
Posted 1 month ago
12 - 16 years
35 - 40 Lacs
Bengaluru
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 6 (Senior Manager) + Entity (S&C GN) Management Level: Level 6 Senior Manager Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Amazon Connect - Contact Center Transformation, Analysis and Implementation | Level:Senior Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 12-18 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across Cloud Contact Center transformation Business Development :Lead and manage proposals in response to client requests / RFPs across multiple market units to ensure a continuous pipeline of opportunities / projects Market Unit Development :Connect and work with market unit leads to identify and understand the demand in the market in terms of both skill and scale required People Development: Grow the practice and business by engaging in hiring across platforms, along with nurturing, upskilling existing team. Project Delivery: Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Provide best practices guidance and implement approach based on industry or process benchmarks Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Lead practice-specific initiatives including creating points of view, creating reusable assets in contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Bring your best skills forward to excel at the role Seasoned techno-functional professional with significant experience working on a large- scale business / operational transformation project Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on Amazon Connect product features and contact center related AWS services like Lex, Pinpoint, Transcribe, Comprehend etc Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Strong program management / people management skills Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 12 years of experience in delivering software as a service or platform as a service projects related (pref. a mix of cloud and on-premise contact center platforms) Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Experience in taking a lead role for building contact center applications that have been successfully delivered to customers What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 12 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute
Posted 1 month ago
5 - 8 years
7 - 10 Lacs
Bengaluru
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute
Posted 1 month ago
10 - 13 years
12 - 15 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Cloud Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud – AWS Cloud – Contact Center Transformation, Analysis and Implementation | Level: Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 10-13 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice – A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across Cloud Contact Center transformation People Development:Grow the practice and business by engaging in hiring across platforms, along with nurturing, upskilling existing team. Project Delivery:Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Seasoned Techno-functional professional with significant experience working on a large-scale Business / Operational Transformation project Strong program management / people management skills Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Functional and technical understanding of APIs and other related integration (Salesforce, Service Now and Bot platforms) experience Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to take new challenges and to be a passionate learner Read about us. Blogs Qualifications Your experience counts! Bachelor’s degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 8 years of experience in delivering software as a service or platform as a service projects related (pref. a mix of cloud and on-premise contact center platforms) Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Experience in taking a lead role for building contact center applications that have been successfully delivered to customers What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
Posted 1 month ago
7 - 12 years
9 - 14 Lacs
Ahmedabad
Work from Office
Project Role : Technology Architect Project Role Description : Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security. Must have skills : Amazon Web Services (AWS) Good to have skills : Java Full Stack Development Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years of fulltime education. Role:Technology Architect Project Role Description:Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security. Must have Skills :Amazon Web Services (AWS), SSI:NON SSI:Good to Have Skills :SSI:Java Full Stack Development NON SSI :Job Requirements:'',//?field Key Responsibilities:1 Experience of designing multiple Cloud-native Application Architectures2 Experience of developing and deploying cloud-native application including serverless environment like Lambda 3 Optimize applications for AWS environment 4 Design, build and configure applications on AWS environment to meet business process and application requirements5 Understanding of security performance and cost optimizations for AWS6 Understanding to AWS Well-Architected best practices Technical Experience:1 8/15 years of experience in the industry with at least 5 years and above in AWS 2 Strong development background with exposure to majority of services in AWS3 AWS Certified Developer professional and/or AWs specialty level certification DevOps /Security 4 Application development skills on AWS platform with either Java SDK, Python SDK, Reactjs5 Strong in coding using any of the programming languages like Python/Nodejs/Java/Net understanding of AWS architectures across containerization microservices and serverless on AWS 6 Preferred knowledge in cost explorer, budgeting and tagging in AWS 7 Experience with DevOps tools including AWS native DevOps tools like CodeDeploy, Professional Attributes:a Ability to harvest solution and promote reusability across implementations b Self Motivated experts who can work under their own direction with right set of design thinking expertise c Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Educational Qualification:15 years of fulltime education. Additional Info:1 Application developers skills on AWS platform with either Java SDK, Python SDK, Nodejs, ReactJS 2 AWS services Lambda, AWS Amplify, AWS App Runner, AWS CodePipeline, AWS Cloud nine, EBS, Faregate,Additional comments:Only Bangalore, No Location Flex and No Level Flex Qualifications 15 years of fulltime education.
Posted 1 month ago
5 - 10 years
7 - 12 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Node.js, Amazon Web Services (AWS), JavaScript Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary : As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Node.js. Your typical day will involve working with Amazon Web Services (AWS), JavaScript, and GitHub to develop and maintain applications that meet the needs of our clients. Roles & Responsibilities: - Design, develop, and maintain applications using Node.js, AWS, JavaScript, and GitHub. - Collaborate with cross-functional teams to identify and prioritize application requirements. - Develop and maintain technical documentation for applications. - Ensure that applications meet business process and application requirements. Professional & Technical Skills: - Must To Have Skills:Amazon Web Services (AWS), JavaScript, GitHub, Node.js - Experience with developing and maintaining applications using Node.js. - Experience with AWS services such as EC2, S3, and Lambda. - Experience with JavaScript frameworks such as React and Angular. - Experience with version control systems such as Git and GitHub. Additional Information: - The candidate should have a minimum of 5 years of experience in Node.js, AWS, JavaScript, and GitHub. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - Ready to work in shifts -12 PM to 10 PM Qualifications 15 years full time education
Posted 1 month ago
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