Key Account Manager

As a Manager Key Accounts at MKS, you will drive the overall sales performance of the designated accounts/region. Your responsibilities will include developing sales practices, coordinating with teams to maximize sales from assigned accounts, and acquiring new customers. As the main point of contact for customers, you will own the customer accounts and work closely with the manager to develop and execute strategic plans to achieve sales and margin targets. You will explore business expansion opportunities with existing customers and distributors to increase revenue and profitability. Ensuring customer satisfaction will be a key part of your role, which includes handling customer needs, building strong professional relationships, and ensuring the delivery of quality products and services. You will provide technical support through effective troubleshooting and issue resolution for customers. Additionally, you will collaborate with internal stakeholders to ensure a seamless customer experience and implement annual price increases and new product introductions in your region/assigned accounts. To excel in this role, you should have a B.Tech/B.E in Chemical/Electroplating or M.Sc. with 5-7 years of experience in a relevant/related industry. Knowledge of MS Office and SAP, as well as good communication skills in English and a regional language, are preferred. Field experience in General Metal Finishing, particularly in Deco-POP and CRC processes, is desired. Key competencies such as customer orientation, relationship building, business acumen, product and service expertise, resilience, negotiations, and a strong sense of ownership will be essential for success in this role. MKS is committed to recruiting individuals from diverse backgrounds, and some positions may require access to controlled goods and technologies subject to regulations. Applicants for these positions may need to be U.S. persons as defined by U.S. citizenship, noncitizen nationals, lawful permanent residents, individuals granted asylum, or individuals admitted as refugees. MKS is also committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation during the application or interview process due to a disability, please contact accommodationsatMKS@mksinst.com. When applying for a specific job, please include the requisition number (ex: RXXXX), the title, and the location of the role.,