Key Account Manager - E-commerce

As a Key Account Manager in the E-commerce sector located in Ahmedabad, you will be responsible for driving the growth of select accounts within the fast-moving environment of the Food / FMCG industry. Your role will involve taking ownership of various aspects such as P&L management, visibility, supply chain operations, relationships, and ROI. You are expected to thrive in ambiguity, demonstrate speed in decision-making, and exhibit a strong sense of ownership towards the business. Your primary responsibilities will include owning the end-to-end performance of your assigned accounts, identifying growth opportunities, optimizing efficiencies, and ensuring sustainable scalability. Building strong relationships with category, marketing, and commercial teams on the platforms will be crucial to championing the brand effectively across campaigns and interactions. You will be involved in finalizing assortments, monitoring fill rates, forecasting supply chain needs, and maintaining operational excellence in returns and reconciliations. Managing merchandising, content, pricing, and search/display executions to enhance visibility and drive impactful campaigns will be a key aspect of your role. Additionally, you will be responsible for developing annual marketing calendars, allocating budgets based on brand priorities and ROI, and tracking performance to make informed decisions swiftly. Your ability to dive deep into consumer behavior, competitor actions, and platform data to derive actionable insights will be essential for making strategic moves. Collaborating with cross-functional teams including Brand, SCM, Finance, and Analytics to lead projects across various initiatives will be part of your responsibilities. To excel in this role, you should have at least 15 years of experience in the FMCG / Food industry, hands-on experience in e-commerce or quick commerce platforms, strong analytical skills, Excel proficiency, and sound decision-making capabilities. Managing external stakeholders effectively, demonstrating a bias for action, curiosity for data, and a drive for growth are desired traits. A Bachelor's or MBA degree from a Tier 1 / Tier 2 institute will be advantageous. Key Skills: consumer insights, decision-making, analytical skills, operations, sales, P&L management, quick commerce, campaign management, supply chain management, Excel proficiency, e-commerce, stakeholder management, budgeting.,