1310 Juniper Jobs - Page 32

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Job Title: Network Data L3 Engineer Experience: 7+ years Location: Chennai Key Responsibilities: Manage and troubleshoot enterprise routing (BGP, OSPF, EIGRP) and QoS. Administer Cisco Nexus (5000–7000 series) with VDC, VPC, FEX, OTV. Support Cisco ISR platforms (29xx–ASR 4000), WLAN infrastructure (Cisco, Aruba, Juniper), and WLAN Controllers. Handle Cradlepoint 4G/5G routers and Out-of-Band management. Perform advanced network diagnostics and TCP/WAN analysis. Provide L3 support for hardware/software/network issues. Lead cross-functional teams for solution delivery and project execution. Maintain documentation and submit weekly project updates. Mandatory Skills: Cisco WLAN Controllers, F5 Load Balancers , firewall experience. Certifications: JNCIA-Junos, CCNA (preferred). Show more Show less

Infrastructure - Network Engineer/Administrator Job Summary: Highly skilled and experienced Level 3 Network Engineer with a proven track record in designing, implementing, and maintaining complex network infrastructures. Possesses deep expertise in troubleshooting intricate network issues, optimizing performance, and ensuring network security. A proactive and collaborative team player, adept at mentoring junior engineers and contributing to strategic network planning. Skills: Core Networking Technologies & Protocols: Expert-level knowledge of TCP/IP stack and related protocols (DNS, DHCP, HTTP, SMTP, SNMP, etc.) In-depth knowledge of advanced routing protocols such as OSPF, BGP, and EIGRP, including configuration, optimization, and troubleshooting Experience with Layer 3 switching technologies, including routing protocols and inter-VLAN routing Deep understanding of WAN technologies (MPLS, IPSEC VPN , SD-WAN) Experience with network hardware from various vendors (Cisco, Juniper, Arista, Meraki , Fortinet , Palo Alto) Strong understanding of network architecture and design principles, with a focus on high availability, scalability, and industry best practices Hands-on experience with firewall configuration, with a strong emphasis on zoning policies, network segmentation, and access control best practices Ability to operate effectively in a multi-vendor environment, including familiarity with vendor-specific protocols and technologies Strong understanding of wireless networking technologies, particularly in high-density, warehouse or distribution center environments, including RF design, coverage optimization, and interference mitigation Strong understanding of Aruba and Cisco networking technologies, including configuration, management, and troubleshooting of wired and wireless infrastructure, with hands-on experience using Aruba Central Troubleshooting & Diagnostics: Expert-level troubleshooting and problem-solving skills for complex network issues Proficiency in using network monitoring and analysis tools (Wireshark, SolarWinds, PRTG, etc.) Ability to diagnose and resolve performance bottlenecks Strong scripting skills in languages like Python and Bash Proven ability to troubleshoot wireless networking issues, including signal coverage, client connectivity, interference, and performance optimization. Experience troubleshooting firewalls to assist application teams in identifying and resolving network-related bottlenecks, access issues, and performance constraints Experience identifying and troubleshooting issues related to Internet Service Providers (ISPs), including connectivity, latency, and routing problems Show more Show less

Name of the Position : Network Engineer JOB DESCRIPTION ESDS is looking for a Network Engineers to join Datacenter Networking Team. In this role, you will leverage your expertise in designing, building, and maintaining cutting-edge cloud and on-premises network infrastructures, focusing on security and scalability. You will play a key role in driving innovative solutions for our IT infrastructure, enabling seamless connectivity and ensuring operational excellence. ROLES AND RESPONSIBILITIES Develops technical Network Infrastructure solutions to meet Customer needs Maintain and improve network stability by upgrading existing network infrastructure Strong experience in. build and supporting multi Data center network infrastructure Provide troubleshooting support for complex enterprise network environments Participate in and after-hours on-call rotation with team Participate in war rooms for critical site issues 7)Collaborate cross functional teams of Network and Security Architects, Server and Platform Engineers, and Data Center Operations Create the SOP s for day to day repeatable work Conduct feasibility studies on strategic and tactical network plans. Analyze project needs/requirements and recommend systems to enable enterprise integration of network systems and hardware. Develop, maintain, and communicate project plans and status updates Training and mentoring to develop members of the team and other technical resources. Interface with equipment vendors and service providers to obtain system configurations, quoting and support. Resolve trouble tickets assigned to provide exceptional customer service ESSENTIAL KNOWLEDGE AND SKILLS REQUIRED Strong Knowledge of routing and switching protocols( BGP,OSPF,VLAN,STP,VXLAN,EVPN) Hands-on experience on Cisco/Juniper/HP,etc. routers and switches Familiarity with cloud Networking and working in datacenter environment Strong communication skills Excellent troubleshooting and problem solving skills EDUCATIONAL QUALIFICATIONS BE/MCA or any equivalent Degree CCNA/CCNP certifications EXPERIENCE 3 to 6 Years Show more Show less

Job Title: Security L3 Engineer Location: Mumbai Airoli Work Mode: Work from Office (5 Days Working - General Shift) Overview: We are seeking a highly skilled and experienced Security L3 Engineer to join our team. This individual will be responsible for managing, troubleshooting, and optimizing security infrastructure across various technologies, ensuring the security of our network and data. The ideal candidate will have extensive hands-on experience with firewalls, IDS/IPS, proxies, WAF, and email gateways, specifically with Palo Alto, Juniper SRX, Fortigate, McAfee, Zscaler, Akamai, and Cisco Ironport. Key Responsibilities: Firewall Management: Configure, manage, and troubleshoot Palo Alto, Juniper SRX, and Fortigate firewalls to ensure optimal security configurations, rule sets, and access control policies. Perform regular firewall audits, identify security vulnerabilities, and provide recommendations for improvements. IDS/IPS Management: Monitor and manage McAfee IDS/IPS systems for intrusion detection and prevention. Analyze and respond to security alerts, ensuring timely incident response and escalation where necessary. Proxy Management: Configure and maintain McAfee and Zscaler proxy solutions to monitor and secure internet traffic. Troubleshoot proxy-related issues and ensure that web traffic is being securely filtered according to company policies. WAF Management: Administer and optimize Akamai Web Application Firewall (WAF) to protect web applications from threats and vulnerabilities. Conduct performance tuning and ensure continuous protection for applications against evolving threats. Email Gateway Security: Manage and maintain Cisco Ironport email gateway for email security, including spam filtering, malware detection, and preventing phishing attacks. Monitor email traffic, troubleshoot security issues, and ensure compliance with email security best practices. Security Incident Management: Respond to and investigate security incidents, conducting root cause analysis and ensuring effective remediation steps are taken. Work closely with internal teams and external vendors to mitigate any security threats. Security Policy and Procedure Development: Assist in the development and enforcement of security policies, procedures, and best practices across the organization. Ensure that security policies and procedures are updated in accordance with industry standards and regulations. Collaboration and Reporting: Collaborate with cross-functional teams to ensure seamless security operations and compliance. Prepare and present security reports to senior management, highlighting critical issues and recommending solutions. Mentoring and Support: Provide guidance and mentoring to junior team members, sharing best practices and knowledge in security management. Act as an escalation point for complex security issues and provide advanced troubleshooting support. Qualifications and Skills: Experience: At least 6 + years of hands-on experience working with security technologies, specifically Palo Alto Firewalls, Juniper SRX, Fortigate, McAfee IDS/IPS, McAfee/Zscaler Proxy, Akamai WAF, and Cisco Ironport. Experience in managing complex network security infrastructure and ensuring its proper functioning. Certifications: Palo Alto Networks Certified Network Security Engineer (PCNSE) (preferred). Certified Information Systems Security Professional (CISSP) or equivalent (preferred). Any relevant certifications for McAfee, Zscaler, Akamai, Juniper, Fortigate, and Cisco Ironport (highly desirable). Technical Skills: In-depth knowledge of network security protocols and technologies. Strong understanding of firewall configurations, IDS/IPS systems, email security, web application firewalls, and proxy solutions. Expertise in incident management, vulnerability analysis, and security monitoring tools. Strong troubleshooting and analytical skills. Soft Skills: Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical teams. Strong organizational and time management skills, with the ability to handle multiple priorities and meet deadlines. Certifications required – PCNSA/PCNSE JNCIA/JNCIP Security ZIA-A/ZIA-P -ZscalerInternet Access Show more Show less

Hi, We are looking for Network Architect, please find the JD below: Network Architect Location: Bangalore (Whitefield) or Chennai (Siruseri) or Pune (Talawade) or Mumbai (Airoli (West). Type of Hire: Full-Time Min: 12+ yrs JD: Result Oriented Networking professional with experience in Networking and Security Architecture Design, Development, Implementation & Deployment. Cisco Certified Internetwork Expert (CCIE) - preferrable Experience in IT industry handling various Systems, Networking & Security planning, and Implementation. Also worked for multiple industries like healthcare, Manufacturing, Finance and Retail Experience in IT sector, managing various kinds of systems, designing, and implementing networking and security. worked in many different types of sectors, including manufacturing, retail, healthcare, Banking and finance. Extensive knowledge of designing, developing, configuring, and implementing enterprise networks in diverse environment. Expertise on Cisco SD LAN designing and implementation which includes, Controllers WLAN, LAN, ISE and Firewalls) Expert in networking & Security design, Implementation and operations like Cisco SD LAN, W-LAN, WAN, MPLS, Firewall, VPNs, NAC (Cisco ISE),Cisco Meraki and Cloud (Network) Expert in designing Networks, including Data center networks, Disaster recovery DC, local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems. Creates, tests, and evaluates networks Experienced in data center technologies, including Juniper QFX VCF, Nexus vPC, VDC, VSS, VXLAN & OTV. . Good knowledge in Juniper DC (Apstra) and Cisco ACI Experienced in configuring CISCO/Juniper based routing e.g. RIP, EIGRP, IGRP, OSPF, BGP, MPLS, HSRP, VRRP, VPN & FLEXVPN (IKEV1&V2)., and switching e.g. VLAN implementation, STP, VTP, Access lists, L3 Switching etc. Implementing and administrating Cisco (WLAN & LAN) and Juniper switches, Cisco ASA , FortiGate & Juniper SRX Firewalls Excellent network troubleshooting/Problem solving skills / support / root cause analysis Experience in Design, configuration and deployed Cisco & Meraki Wireless network in large scale Experience in designing and implementing NAC in both traditional and Cisco SD LAN, which includes Cisco ISE 802.1X wired/wireless, and guest networks. Proactive professional with excellent record on Team building and delivery management Working Knowledge on Load balancing technologies F5 & NetScaler Knowledge and certified on Public Clouds ( AWS and Azure) Knowledge and certified on SASE edge security product Knowledge on upcoming technologies like SDWAN & Next-gen Firewalls Show more Show less

Job Description: Skill- System Support Engineer-SolarWinds Experience - 3 to 5 yrs Must have: Monitoring tool and SolarWinds and Juniper Solar winds working experience on server and windows. Worked on configuration and enhancements. Good to have: Oracle DBA , Linux/AIX, Network troubleshooting , CCNA Certification Education Qualification-BE/BTech Communication- Excellent Work mode- Work from office Shift-24*7 Transport - yes Job Description POSITION SUMMARY We are seeking a skilled Network Operations Center (NOC) Engineer to manage and maintain monitoring tools such as SolarWinds, Juniper Mist, Meraki, respond to alerts, and ensure high availability and performance of network and infrastructure systems. The ideal candidate should have strong troubleshooting skills, experience with enterprise monitoring platforms, and the ability to work in a fast-paced 24/7 operations environment ESSENTIAL JOB FUNCTIONS: •Monitor production and non-production systems located at Owens & Minor offices, data centers, distribution centers, and warehouses. •Monitor network, servers, applications, and systems using SolarWinds and other monitoring tools. •Respond to alerts and event-generated incident tickets effectively and efficiently. Create and use Knowledge Base Articles to investigate, diagnose, and resolve incidents. •Perform first-level troubleshooting and escalate issues based on SOPs. •Maintain, configure, and optimize monitoring tools and dashboards. •Create and manage alert thresholds, templates, and notification rules in SolarWinds. •Escalate complex incidents to Networking, Server, and other resources in accordance with established processes and procedures. •Review and update status of incidents in ticketing system. •Create trouble tickets with carriers for circuit issues. •Interface with internal IT groups and business units as needed to achieve incident or problem resolution. •Support the Major Incident Management process by participating in bridge calls and working sessions to resolve incidents and problems. •Participate in the transfer of information from one shift to the next. •Participate in the development of automation scripts and standard operating procedures •Serve as mentor for junior NOC analysts to expand their technical skillset. •Must be available to be a part of a 24/7/365 rotational on-call schedule. •Experience in document creation based on scenario. •Coordination with different vender for escalation in timely manner. •Provide Proactive and reactive support for infrastructure. •Having knowledge of basic database monitoring e.g., MSSQL, DB2, Oracle etc. •Having knowledge of basic Linux, window, VMware monitoring. •Handle the L1 Noc team, working on documentation and KB creation. •Handling internal escalation to get update with the internal teams. SUPPLEMENTAL JOB FUNCTIONS: 1.Performs additional duties as directed. 2.Effectively accomplishes set goals while primarily working in a remote capacity. EDUCATION & EXPERIENCE: •2-4 years of experience in a similar role working in a Network Operations Center (NOC) or Operations Center in a distributed enterprise environment. •CompTIA A+ or Network+ certification preferred. •University degree in computer science or technical field preferred. •Experience supporting manufacturing/supply chain a plus. •Hands-on experience with SolarWinds NPM, SAM, NTA, or similar tools. •Familiarity with Windows/Linux server environments, networking concepts, and cloud platforms (AWS, Azure is a plus) •Ability to work in rotational shifts including nights and weekends. •CCNA certification. KNOWLEDGE SKILLS & ABILITIES: •Solid knowledge of infrastructure environments (compute, network, storage, etc.) and how they work. •Experience troubleshooting network problems and devices. •Familiarity with Red Hat Enterprise Linux preferred. •Strong diagnostic skills: ability to assess incident criticality and determine when escalation is needed. •Ability to assess and prioritize incidents quickly while under pressure. •Familiarity with trouble ticketing systems such as Service Now. •Good written and spoken communication skills. •Familiarity with ITSM and ITIL best practices. •Experience with SNMP, WMI, APIs, and scripting (PowerShell, Python, or Bash) If interested please share your updated CV on heena.shaikh@owens-minor.com with below details: Total Experience: Relevant Experience: Current CTC: Expected CTC: Notice Period: if holding any offer and offer amount: Current location: Best Regards, Heena Shaikh Show more Show less

About The Role We are seeking a highly skilled and experienced Senior Network Engineer to join our dynamic infrastructure team. In this pivotal role, you will be responsible for the design, implementation, maintenance, and advanced troubleshooting of our complex network infrastructure. You will leverage your deep expertise in various networking technologies to ensure high availability, security, and optimal performance of our critical systems, supporting both on-premises and cloud environments. You will also play a key role in mentoring junior engineers and driving network Responsibilities : Lead the design and architecture of scalable, secure, and resilient network solutions to meet current and future business requirements. Develop high-level and low-level network designs (HLD/LLD) for various projects and initiatives. Evaluate new technologies and recommend solutions that align with business objectives and architectural principles. Implement and configure network devices including routers, switches, firewalls, load balancers, and wireless access points from leading vendors (e.g., Cisco, Juniper, Palo Alto Networks, Fortinet, F5). Execute network changes following established change management processes and best practices. Oversee and perform network upgrades and migrations. Provide expert-level (L2/L3/L4) troubleshooting and resolution for complex network incidents and performance issues. Utilize network monitoring tools and packet analyzers to diagnose and resolve connectivity, performance, and security problems. Participate in on-call rotations to ensure 24/7 network availability (if applicable). Design, implement, and manage network security solutions including firewalls (NGFWs), VPNs (IPsec, SSL), intrusion prevention systems (IPS), and network access control (NAC). Ensure network security policies and configurations adhere to industry best practices and compliance requirements. Conduct vulnerability assessments and implement remediation plans. Monitor network performance metrics, identify bottlenecks, and implement optimizations to ensure optimal network health. Perform capacity planning to proactively address growth and ensure adequate network resources. Identify opportunities for network automation to improve efficiency and reduce manual errors. Develop and implement network automation scripts (e.g., Python, Ansible, Terraform) for configuration management, monitoring, and deployment. Create and maintain accurate network diagrams, documentation, and operational procedures. Conduct knowledge transfer sessions and mentor junior network engineers. Liaise with network hardware and software vendors, service providers, and telecommunication companies to resolve issues and evaluate new products. Ensure all network configurations and operations comply with regulatory requirements, Qualifications security policies, and internal governance Skills and Qualifications : Education : Bachelor's degree in Computer Science, Information Technology, or a related field. Experience : 5 years of progressive experience in network engineering, with a significant portion dedicated to designing, implementing, and supporting complex enterprise networks. Deep understanding of TCP/IP, routing protocols (BGP, OSPF, EIGRP), switching protocols (VLANs, STP, HSRP/VRRP), and QoS. Strong hands-on experience with enterprise-grade firewalls (e.g., Palo Alto Networks, Fortinet, Cisco ASA/Firepower) and other network security technologies. Experience with load balancing solutions (e.g., F5 BIG-IP LTM/GTM, NGINX, HAProxy). Proficiency in configuring and troubleshooting IPsec and SSL VPNs. Expert-level network troubleshooting skills using packet capture tools (e.g., Wireshark) and network monitoring systems. Strong working knowledge of Linux/Unix operating systems for network device interaction and tools. Experience with scripting languages (e.g., Python, Bash) and automation tools (e.g., Ansible, Terraform) for network operations. Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. Exceptional analytical and problem-solving abilities. Professional certifications such as CCNP (Cisco Certified Network Professional), PCNSE (Palo Alto Networks Certified Network Security Engineer), FortiNSE, JNCIP, or equivalent industry certifications (ref:hirist.tech) Show more Show less

Job Description: WAN Design Engineer with practical experience in NFV Pro, SDWAN, Juniper Routers, Comware Routers (preferred). Deep knowledge of networking protocols, routing, and security principles. Weekly Hours: 40 Time Type: Regular Location: Gurgaon, Haryana, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Show more Show less

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary We are looking for Level 2 Engineer for our Device Management Team, having 4+ years of experience in Device Management. The team member will be responsible for the administration of the Security Devices like Next Gen Firewall. He should be well versed in the Change and Incident Management process. He should be ready to work in 24 X 7 shift. Key Roles & Responsibilities Firewall Operations & Troubleshooting: Monitor, manage, and optimize firewall performance, health, and security. Perform advanced troubleshooting of firewall-related issues, working closely with L1 and L3 teams. Investigate security incidents, network anomalies, and connectivity issues. Fine-tune firewall rules, policies, and configurations for performance and security improvements. Work on packet captures and traffic analysis to diagnose network security issues. Rule & Policy Management Review, implement, and modify firewall rules while ensuring security and compliance standards. Conduct firewall rule audits and remove redundant or obsolete rules. Manage access control policies, VPN configurations, and segmentation policies. Ensure compliance with organizational and regulatory security guidelines. Incident & Change Management Act as an escalation point for L1 engineers and assist in resolving complex firewall issues. Participate in Root Cause Analysis (RCA) for recurring firewall incidents and recommend fixes. Handle firewall upgrades, patches, and firmware updates as per change management procedures. Support IT security and compliance teams in conducting risk assessments and vulnerability remediation. BAU Operations & Automation Implement automation scripts for firewall monitoring and reporting. Optimize firewall logging, alerting, and monitoring for proactive security management. Coordinate with vendors and OEM support teams for hardware/software troubleshooting. Documentation & Reporting Maintain up-to-date documentation on firewall configurations, rule changes, and security incidents. Prepare reports on firewall performance, threat activities, and policy violations. Provide training and mentorship to L1 engineers on firewall best practices. Basic Qualifications Bachelor’s degree in IT, Computer Science, or a related field. Relevant security/network certifications such as CCNP Security, Fortinet NSE 3+, Palo Alto PCNSA/PCNSE, Check Point CCSA/CCSE, Juniper JNCIS-SEC, or equivalent. Strong verbal and written communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work with minimal levels of supervision or oversight. Ability to work in a 24x7 environment (if required) and manage escalations effectively. Preferred Qualifications ITIL Foundation Experience in working in shifts and hands on experience with ITIL framework Worked on multiple clients’ environments and deployment Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted. Show more Show less

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About The Role Gruve is a leading IT services and solutions provider offering innovative and scalable solutions in areas such as software development, cloud services, AI/ML, cybersecurity, and enterprise solutions. We are looking for a NOC Cloud and Infrastructure Network Engineer who will be responsible for analyzing and responding to network & security events escalated from NOC engineers. Key Responsibilities Manage cloud and on-premises network architectures including hybrid cloud environments Configure and manage network infrastructure, including SD-WAN, routers, switches, firewalls, load balancers, VPN and wireless controllers. Good hands on cloud VPCs, VNets, NSGs & gateways Provide second-level support for complex network and infrastructure issues, including troubleshooting network devices and protocols Support infrastructure migrations, upgrades, and patching activities, circuit capacity provisioning, hardware refresh activities Assist in planning and executing infrastructure changes following ITIL change management processes Participate in infra-audits, ensure compliance with standards, security policies, and best practices Analyze network and infrastructure performance, identifying potential areas for optimization Support major incident management (P1-P2), on-call support and post-incident reviews Implement corrective actions for recurring issues and document lessons learned Manage escalated incidents from L1, performing in-depth diagnostics and root cause analysis Proactively monitor network infrastructure, manage event-based alert systems to detect, analyze, and respond to network anomalies Monitor network performance, conduct capacity planning, and support proactive measures for performance tuning, load balancing, and scalability Coordinate with vendors for support requests, hardware replacements, and technical escalations Support escalations, collaborate with vendors and third-party service providers Support service reviews preparation for weekly, monthly and quarterly business reviews with Clients Participate in driving shift operations, ensuring smooth operations during assigned shifts. Provide technical guidance and mentorship to L1 team members Support training initiatives to upskill team members on network and infrastructure technologies Foster a collaborative team environment, encouraging continuous improvement and professional development Basic Qualifications BE / B’Tech in Computer Science/IT/Electronics Engineering, M.C.A. or equivalent University degree Minimum of 2 to 5 years of experience in network engineering, with a focus on cloud infrastructure, enterprise networks, and ITIL-based operations - preferably working in a NOC environment Certifications: CCNA, CCNP, AWS or Azure Specialty, ITIL Strong hands-on variety of devices: Cisco, Juniper, Aruba, Fortinet, Palo Alto, F5, Viptela, Versa Preferred Qualifications Strong verbal and written English communication Strong interpersonal and presentation skills Willingness to work in a job that involves 24/7 operations Ability to work with minimal levels of supervision‍ Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted. Show more Show less

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering Key Responsibilities: Primarily responsible for managing operations and support for global Juniper WiFi infrastructure. Manage Juniper support team of up to 20 staff located across the HSBC Tech Centres globally. Work alongside and collaborate with existing internal and external support teams, Working as part of a global team of Service Operations managers, Support Incident Management on resolution of Wi-Fi service impacting incidents. Provide world class Wi-Fi Service to our business. Analysis Wi-Fi Incidents, review the data and working with internal teams to implement best practice. Reduce service outages and repeat failures. Work with the team to Reduce MTTR. Manage a global diverse team of engineers and vendors to provide support on a “follow the Sun” basis. Requirements Qualifications – External To be successful in this role you should meet the following requirements Bachelor’s degree in computer science engineering or related field 12+ years of experience in IT. Team management and people development experience. Strong Incident Management skills Technical Network background is required with strong Wi-Fi knowledge is desirable. Strong drive to improve the services we provide. Experience in developing strategy and process improvements in large, complex teams. Strong communication skills and be able to communicate at all levels within the business Experience of Working to ITIL / Agile Standards/Framework You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India. Show more Show less

Kyndryl Embassy Golf Links Business Park, Challaghatta, Bengaluru, Karnataka, India Posted on Jun 11, 2025 Apply now Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. Key Responsibilities Implement and manage branch side Switch - VLANs, VTP, and tracking, Ensure network availability, performance, and security. Troubleshoot branch WAN issues using tools like ping, traceroute, and SNMP. Provide L1 support for branch networks, resolving hardware and software issues for Network devices. Ensure branch network devices are compliant with customer security policies. Participate in network upgrades, migrations, and projects. Collaborate with cross-functional teams to resolve network-related issues. Identify and resolve network-related issues using logical troubleshooting methodologies. Analyse network logs, packet captures, and performance metrics, Escalate complex issues to senior engineers. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Expertise 3 years of experience in Network support covering WAN technologies MPLS, SDWAN etc. Strong understanding of TCP/IP, routing protocols (OSPF, EIGRP), and switching fundamentals. Experience with Cisco IOS and network management tools, Familiarity with WAN technologies (MPLS, VPNs). Monitor branch WAN links for availability, latency, and packet loss. Configure and troubleshoot network devices, including routers, switches, modems etc. Collaborate with telecom DC & DRC teams to resolve branches WAN-related issues Configure, monitor, and troubleshoot Cisco, Juniper, HP ant other OEM routers and switches. Preferred Technical and Professional Experience CCNP or equivalent certification. Experience with SDWAN, and VPNs. Familiarity with ITIL or similar service management frameworks. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Apply now See more open positions at Kyndryl Show more Show less

This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer's networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. Key Responsibilities Implement and manage branch side Switch - VLANs, VTP, and tracking, Ensure network availability, performance, and security. Troubleshoot branch WAN issues using tools like ping, traceroute, and SNMP. Provide L1 support for branch networks, resolving hardware and software issues for Network devices. Ensure branch network devices are compliant with customer security policies. Participate in network upgrades, migrations, and projects. Collaborate with cross-functional teams to resolve network-related issues. Identify and resolve network-related issues using logical troubleshooting methodologies. Analyse network logs, packet captures, and performance metrics, Escalate complex issues to senior engineers. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers - including new wireless and 5G technologies - not yet adopted by most companies. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Technical And Professional Expertise 3 years of experience in Network support covering WAN technologies MPLS, SDWAN etc. Strong understanding of TCP/IP, routing protocols (OSPF, EIGRP), and switching fundamentals. Experience with Cisco IOS and network management tools, Familiarity with WAN technologies (MPLS, VPNs). Monitor branch WAN links for availability, latency, and packet loss. Configure and troubleshoot network devices, including routers, switches, modems etc. Collaborate with telecom DC & DRC teams to resolve branches WAN-related issues Configure, monitor, and troubleshoot Cisco, Juniper, HP ant other OEM routers and switches. Preferred Technical and Professional Experience CCNP or equivalent certification. Experience with SDWAN, and VPNs. Familiarity with ITIL or similar service management frameworks. Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. Show more Show less

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for network site planning, equipment deployment planning, deployment managing and basic design of network instances. Completes network deployment, manages contract teams in deployment, provisions and supports, wireless, Ethernet transport regional network serving residential and commercial customers. Responds to network incidents, determines resources needed for correction and corrects or leads team involved in resolving incident. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. Job Description Core Responsibilities 5+ years of experience in network design, implementation, installation, maintenance and to include: SDWAN technologies troubleshooting of complex networks. Equivalent combination of education and experience considered. CCNP, JNCIP, FNCSP(NSE4), CCVP, CCSP Certification or equivalent on-the-job experience considered Strong working knowledge of various Vendor routers, switches, firewalls, SDWAN appliances and wireless devices to include; Cisco, Meraki, Fortinet, Juniper, Aerohive, Mist and Cradlepoint Strong understanding of networking technologies High Availability protocols such as; HSRP, VRRP, GLBP IP Routing protocols to include; RIPv1, RIPv2, OSPF, BGP, EIGRP, Policy Routing Tunneling protocols to include; GRE, IPSec, DMVPN, IWAN, QOS, Traffic Policing and Shaping ACLs, AAA, TACACS+, RADIUS, SNMP, DHCP Switch VLANs, VTP, STP, Wireless Networking Understanding of VoIP, SIP and PRI voice technologies Understanding of various network tools to include WhatsUp Gold, SolarWinds Orion, Cisco CCE, Cisco Prime, FortiManager, FortiAnalyzer, Wireshark or Netscout Understanding of various compliance requirements, to include, but not limited to, PCI DSS, HIPAA, SOC a plus Organized individual with the ability to manage multiple projects or tasks, while in a leadership or team member role. Strong technical documentation skills, to include creating network diagrams, operations and maintenance procedures, and technical presentations. Strong verbal skills, to include technical presentations to all levels of technical expertise. Employees At All Levels Are Expected To Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Show more Show less

Role- Product Sales Specialist (Cyber Security) Location: Chennai Job Role & Requirements: Business Development experience, able to work with Sales teams to generate opportunities for Security Product offerings. Design, Presents, demonstrates the Network Architecture for the Security domain(s) and provide technical consulting to Mid, Enterprise and Government customers. Required to understand customer requirements and provide consultation / design on the architecture and solution. Define security requirements for products and platforms. Work with company leaders to develop long term vision, technology road map, and annual goals for the Cyber Security Practice. Build a distinguished portfolio of advanced cyber security services. Develop intellectual property, including methodologies, solutions, accelerators and tools to enable the practice to be recognized as a leader in the field of cyber security Demonstrated knowledge of information security, computer forensics and data analysis; practices & procedures related to the investigation and response to network/computer intrusions and data theft. Experience in planning and implementing risk mitigation strategies relating to: data loss prevention, security incident and event management, identity and access management, role-based management, strong authentication, encryption, source code analysis, penetration testing, application and system hardening, firewall management and logical network segmentation. Evaluate new technologies and processes that enhance security capabilities. Conduct Thorough Assessment on the Deliveries from Cyber Security Perspectives. Business Development experience, able to work with Sales teams to generate opportunities for Security Business. Able to drive Technical & Sales on various Security Technology offerings. Able to drive new technology solution and need to have market intelligence on Security as a practice Proven experience in managing the complete delivery lifecycle of security engagements, right from the pre-sales stage starting with the identification of opportunities and initial scoping through to the final delivery and signoff. Should have also implemented programs to provide post-cutover maintenance and operations support. Must possess adequate knowledge of industry best practices and tools like: Malware Analysis, Memory Analysis, HBGary Responder, Network Traffic Collection and Analysis and Sandboxing, EnCase, F-Response, FTK, Helix and Paraben. Understand complete discovery of customer environment and able to convert an opportunity by coordinating between Sales, Commercial, Partners etc. Understanding of product portfolio of various OEMs e.g., Cisco, Juniper, Fortinet, Symantec, Mcafee, Bluecoat etc. Able to Work on Funnel review, partner mindshare, drive higher discounts, drive commercial negotiations and closure of opportunity. Responsible for the backend process like P&L, Cost optimization, Marketing etc. Driving the funnel and initiatives with the OEMs and partners Desired Candidate Profile: Candidate must possess at Bachelor Degree Engineering in any discipline. Masters (MBA/ME) will be added advantage. Individual contributor with 5 to 10 years of working experience in Security Presales/Business Development and/or IT Infrastructure. Should have excellent knowledge in creating High level & Low level Design document, proposal writing skills, Bill of Material Preparation and writing Scope of Document. Excellent Interpersonal & Collaboration Skills Technology Certifications like CISSP, CISM, CISA, Certified Ethical Hacker (CEH) etc. are mandatory Must be able to learn new technologies quickly. Hunger to stretch and outperform. Leadership skills to lead an informal matrix team to accomplish the objective Show more Show less

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Supply Chain Manager – Analytics & Strategy About The Role We are seeking a collaborative and innovative Supply Chain Manager to lead strategic analytics initiatives that drive operational excellence, cost efficiency, and resilient supply chain practices. This role blends leadership, technical skill, and a passion for data to create sustainable, impactful solutions. You'll work across teams, guide decision-making through analytics, and help shape the future of how we manage supply chain operations. Key Responsibilities Strategic Leadership & Analytics Execution Design and implement analytics strategies that improve partner claims management, drive cost savings, and enhance supply chain resilience. Lead complex analytics programs using automation, machine learning, and predictive modeling to improve performance and scalability. Drive quarterly pricing process for multiple CM/ODM partners, including creating the pricing timeline in coordination with internal stakeholders, coordinating with GCM to collect and organize component pricing, ensuring timely submission by all partners and completing cost rollup to shippable SKUs. Maintain Item Master list and work with planning and NPI to identify new product releases and any site moves, including engaging in ECO/MCO review and approval, pricing load and DOF adds. Negotiate with suppliers, as necessarily, on partner controlled material pricing, manufacturing cost and additional costs (OCOGS). Review partner claims to ensure accuracy, identifying spend that is unapproved, misclassified, or out of scope. Collaborate with cross-functional teams and senior leadership to align analytics strategies with broader business goals. Data-Informed Decision Making & Innovation Define and refine key performance indicators (KPIs) and metrics to assess impact and drive continuous improvement. Deliver insights on category spend, trends, forecasts, and anomalies—supporting strategic sourcing and financial planning. Explore and implement emerging technologies, tools, and best practices that support inclusive, agile, and efficient supply chain operations. Stakeholder Engagement & Influence Serve as a trusted advisor, offering data-informed insights that influence senior stakeholders and organizational strategy. Translate technical findings into clear, compelling business recommendations. Foster alignment between analytics, supply chain, finance, and planning teams to ensure seamless operations and shared success. Leadership & Team Development Act as a local team lead, owning medium-to-high complexity projects and engaging stakeholders across functions. Mentor junior team members, fostering inclusive growth and skill development. Lead medium- to high-complexity projects and serve as the local point of contact for analytics execution. Promote inclusive team development by supporting growth, offering feedback, and encouraging diverse perspectives. Help establish best practices in modeling, reporting, and analysis that foster transparency and equity in decision-making. Process Optimization & Automation Identify areas for process improvement and lead efforts to streamline workflows using automation and AI. Improve data pipelines and quality standards to support timely and accurate analytics. Build repeatable and scalable frameworks that ensure consistency across analytics activities. Qualifications We recognize that people bring a variety of skills, experiences, and backgrounds. If you meet most of the requirements below and are excited about the role, we encourage you to apply—even if you don’t check every box. Required Bachelor’s or Master’s degree in Computer Science, Data Science, Supply Chain Management, Operations Research, or a related field (or equivalent experience). 8+ years of experience in supply chain analytics, ERP systems, or category/operations management. Strong knowledge of statistical modeling, forecasting, and process optimization techniques. Experience leading cross-functional initiatives and using data to influence strategy. Comfortable working in dynamic, global environments. Preferred Advanced degree (Master’s or higher) in a quantitative or analytical discipline. Strong project management capabilities, with a proven ability to handle multiple priorities. Detail-oriented with the ability to identify trends, anomalies, and opportunities in large datasets. Hands-on expertise with data modeling, automation, and pipeline development. Proficiency with tools such as SQL, Python, R, Tableau, or Power BI. Strong communication skills to explain complex data clearly to diverse audiences. We Value Curiosity, creativity, and a commitment to continuous learning Diverse experiences, backgrounds, and perspectives A team-first approach and the ability to work with empathy and transparency Thoughtful communication and a passion for solving complex problems collaboratively About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Job Summary: The GTM - Financial Analyst - will be responsible for providing financial and analytical support for the Finance and Business Organization. This position will report to the FP & A Finance manager and will be responsible for analysis and reporting on financial performance. Specific responsibilities include the following: Forecasting and Planning: Working with Finance leaders to prepare the forecast and aide the planning process Reporting: Preparation of the reporting packages as per requirements for various parameters Tools – Knowledge and hands - on experience on tools like BI, Alteryx, Tableau, SAC Business reviews and Presentations: Supporting senior leadership team during monthly / quarterly business reviews Business Understanding: Excellent level of understanding of the business scenarios and experience of handling complex ‘what-if’ situations on a speedy basis. Handling all adhoc queries from finance and business. Qualifications: Minimum of 4 years of FP&A experience. Highly competent in analyzing large amounts of data and drawing key insights. An ability to excel with limited direction/supervision and under ambiguous circumstances. Strong interpersonal skills are necessary to work effectively across multiple functions and with varied levels of management. Outstanding verbal and written communicator across multiple functions and levels of the organization. Education: Finance, accounting, economics or related degree; MBA preferred, but not required. Strong candidates will demonstrate the following attributes: Highly motivated self-starter who can work independently or collaborate as part of team. Superior quantitative and analytical skills. Flexible and adaptable with strong business acumen. Detail oriented, accurate and thorough. Deadline and results driven. Comfortable handling multiple and sometimes competing priorities. About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less

Business Unit: Cubic Corporation Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: We are seeking a highly skilled and deeply technical Principal Network Engineer to lead our enterprise networking initiatives. This role is ideal for a senior-level professional with 10+ years of hands-on experience in designing, securing, and optimizing complex network infrastructures. The ideal candidate will have at least 5 years at a senior level or above , a strong command of network architecture and security, and the ability to mentor others while executing on large-scale, high-impact projects. This is a technical leadership role (90%+ technical) with an expectation of expert-level contributions to architecture, troubleshooting, automation, and performance engineering. Key Responsibilities: Architect and deploy secure, scalable, and high-availability network solutions across LAN/WAN, cloud, and hybrid environments. Lead end-to-end technical execution of initiatives such as SD-WAN, cloud connectivity, and data center migrations. Own root cause analysis and resolution for complex network performance issues and critical incidents (P1/P2). Collaborate with cybersecurity teams to enforce Zero Trust frameworks and robust segmentation strategies. Provide technical mentorship to network engineers; drive consistency through best practices and technical standards. Lead vendor evaluations, procurement strategies, and capacity planning aligned with enterprise goals. Maintain network monitoring and reporting infrastructure to provide visibility into health, usage, and potential risk. Technical Expertise Required: Core Networking: Expert in routing and switching protocols: BGP, OSPF, EIGRP, RIP, STP, HSRP/VRRP Strong in IPv4/IPv6 planning, MPLS, QoS, and multicast routing Experience with enterprise-grade hardware: Cisco, Juniper, Arista Network Security: Deep hands-on with Cisco ASA, Firepower, Palo Alto, Fortinet firewalls IPSec/SSL VPNs, NAC (Cisco ISE or Aruba ClearPass), ACL management Practical knowledge of Zero Trust principles, micro-segmentation, and PKI Cloud & Hybrid Networking: Strong experience with AWS, Azure, or GCP networking: VPCs, Transit Gateways, ExpressRoute Proficiency in site-to-site VPNs, cloud firewalls, load balancers, and hybrid connectivity Automation & Scripting: Advanced scripting skills using Python, Ansible, or Terraform Familiarity with network APIs (REST, NETCONF), infrastructure as code, Cisco NSO Monitoring & Diagnostics: Tools: Wireshark, SolarWinds, NetFlow, PRTG, Zabbix, Splunk Strong in SNMP, Syslog analysis, RCA processes, and proactive performance tuning Architecture & Compliance: Experience with Cisco Validated Designs (CVDs), ITIL, and architectural frameworks like TOGAF Awareness of compliance standards (PCI-DSS, ISO 27001, HIPAA) Skilled in using documentation tools like Visio and Lucidchart Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. Minimum 10+ years of relevant experience, with 5+ years in a senior/principal-level engineering role. Advanced certifications such as CCNP, CCIE, PCNSE, or AWS Advanced Networking Specialty required. Demonstrated ability to lead from the front on complex technical challenges. Worker Type: Employee Show more Show less

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Role Related Content (Role specific) Roles And Responsibilities Monitoring core network and raise ticket for any network fault. Engage respective transmission provider to identify and restore fault. Continue to follow up until restoration. Timely escalation. Troubleshooting and loop testing with Transmission team for fault identification. Field support Core Competencies, Knowledge And Experience Cisco/Juniper/Nokia certifications Basic networking knowledge Basic knowledge of BGP, MPLS and IS-IS. VOIS Equal Opportunity Employer Commitment India VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Show more Show less

Why Join Us? QA Team Leader specializing in Networking We're looking for a highly experienced and motivated QA team leader with a strong background in QA, excellent leadership and mentoring abilities, and a passion for driving continuous improvement. If you're passionate about quality in the world of SASE solutions, then join our team. As the QA Team Leader, you will be responsible for leading the QA Owners team within our organization. Your primary objective will be to ensure the delivery of high-quality and reliable products and services by establishing and maintaining best practices, processes, and standards across the QA guild. Key Responsibilities Provide strong leadership to the QA team, fostering a culture of collaboration, innovation, and continuous improvement. Develop and implement QA strategies, policies, and procedures aligned with organizational goals and objectives. Provide guidance and mentorship to QA team members, helping them grow their skills and expertise in software testing and quality assurance. Training and Development: Identify training needs and opportunities for professional development within the QA guild and facilitate training sessions or workshops as necessary. QA Processes: Establish and maintain effective QA processes, including test coverage review, test planning, execution, and defect tracking. Quality Standards: Define and enforce quality standards and best practices for software testing and quality assurance activities. Collaboration: Collaborate closely with cross-functional teams, including development, product management, and project management, to ensure alignment on quality goals and priorities. Metrics and Reporting: Define and track key quality metrics to measure the effectiveness of QA processes and drive continuous improvement. Risk Management: Identify and assess risks related to product quality, and work with stakeholders to mitigate risks and ensure timely delivery of high-quality software. Tools and Technologies: Evaluate and recommend tools, technologies, and frameworks to enhance QA productivity and effectiveness. Qualifications Previous experience in a leadership role within a QA team for at least 2 years. Proven hands-on networking and/or network security engineering experience Deep understanding of networking protocols (e.g., IPSEC, VPN, VRRP, BGP, OSPF, HTTP, TLS, TCP/IP) 3 years’ experience with planning, configuring, building networks from scratch involving elements such as: Firewalls/Routers/VPN Concentrators of top-5 vendors such as: (Palo Alto/Check Point/Cisco/Juniper/Fortinet) 3 years' experience with conducting different software QA testing types (functional and non-functional) and QA methodologies Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Strong analytical and problem-solving abilities, with a keen attention to detail. Experience with automated testing frameworks and tools is a plus. Demonstrated ability to lead and inspire a team towards achieving common goals and objectives. Joining our team as the QA Team Leader offers a unique opportunity to make a significant impact on the quality of our products and services, while also advancing your career in quality assurance leadership. If you are passionate about quality and thrive in a dynamic, collaborative environment, we'd love to hear from you. Show more Show less

Job Title: Pre-Sales Engineer | Location : Ahmedabad , Gujarat Experience: Minimum 1 to 3 Years (Relevant field Networking Consultancy Organization | System Integrator | OEM) Employment Type: Full-time Job Summary: We are seeking a motivated Pre-Sales Network Engineer with 1 to 3 years of experience to join our team. The ideal candidate will work closely with the sales team, providing technical expertise, network solutions, and product demonstrations to potential clients. You will play a crucial role in understanding customer requirements, designing network solutions, and ensuring a seamless transition from pre-sales to implementation. Key Responsibilities:Collaborate with sales teams to understand customer requirements and propose suitable networking solutions. Conduct product demonstrations, technical presentations. Assist in designing network architecture based on client needs, ensuring scalability and security. Respond to RFPs/RFQs and prepare technical proposals and documentation. Work with vendors and partners to recommend appropriate networking products and solutions. Conduct site surveys and network assessments for potential clients. Stay updated with the latest networking technologies, trends, and industry best practices. Support post-sales teams in the smooth implementation of proposed solutions. Required Skills & Qualifications: Educational Background: Master /Bachelor’s degree in Computer Science, IT, Telecommunications, or a related field. Technical Expertise: Basic to intermediate knowledge of networking concepts (Routing, Switching, VLANs, Firewalls, VPNs). Understanding of networking protocols (TCP/IP, BGP, OSPF, MPLS, etc.). Familiarity with networking hardware (Cisco, Juniper, Fortinet, Palo Alto, etc.). Experience with network security fundamentals. Strong communication and presentation skills to explain technical concepts to non-technical stakeholders. · Network Diagram HLD, LLD · Solution Presentation Document. · RFP Reading Technical Specification making. Preferred Qualifications:Experience in a pre-sales, technical consulting, or customer-facing role. Understanding of SD-WAN and Software-Defined Networking (SDN). Relevant certifications (CCNA, JNCIA, NSE , etc.) will be an added advantage. Show more Show less

About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have a physical offices in San Francisco, New York City, and Bangalore for employees who prefer to work in an office some or all of the time. About Your Role We’re looking for a Frontend Software Engineer to join our Platform team. The Platform team focuses on Foundational services (CIAM, Authorization, Search, API Infrastructure), Frontend Foundations (design system, build configuration, infrastructure to build and consume NPM packages), and Developer Experience (tools, frameworks, and workflows to improve the entire software development lifecycle) What You’ll Do Design & Development: Design, develop and maintain both frontend and backend components with a focus on backend. Develop APIs, services, developer tools focusing on scalability, security and performance. Build delightful UI/UX experiences using modern web frameworks and libraries. Use observability tools to measure and enhance application performance and reliability. Work closely with product engineers and designers to align on platform improvements. Qualifications 2-5 years of experience in full-stack development. Proficiency in HTML, CSS, Javascript and modern web frameworks/libraries. Proficiency in one or more programming languages such as Python, Java, or Node.js. Experience working with relational databases like Postgres, MySQL. Experience working with cloud platforms like AWS, GCP. Experience working with microservices Experience with API design. Excellent coding and testing skills. Strong problem-solving skills and ability to work independently while collaborating effectively within a team. You must be flexible and adaptable—you will be operating in a fast-paced startup environment Nice to have Experience working on a Platform team / building tools for other developers. Experience working with GraphQL. Experience working with React. Experience working with container tools like Docker and Kubernetes. At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications Show more Show less

Job Title: Sales Manager – IT Infra, AV, Networking & Cybersecurity Location: Hyderabad, Bangalore & Delhi Open Positions: 2 per location Experience Required: 8–14 years Industry: IT Infrastructure / AV / Networking / Cybersecurity / Surveillance Job Objective: To drive complete sales lifecycle management for mid and large enterprises across AV, Voice, Video, Data Collaboration, IT Infrastructure, Networking, and Cybersecurity solutions. The candidate will be responsible for achieving revenue and margin targets while expanding market presence through strategic business development and customer engagement. Key Responsibilities: Manage and grow sales in the assigned territory across multiple verticals: AV, Voice, Video, Data Collaboration, IT Infra, Networking, and Cybersecurity. Achieve sales targets (revenue and margin) within defined accounts and territory. Identify new business opportunities including new markets, customer segments, partnerships, and product/service lines. Maintain and leverage strong relationships with key OEMs and vendors like Crestron, Poly, Extron, Logitech, MTR, Zoom, Cisco, Juniper, Aruba, etc. Build and manage partner ecosystem including OEMs, local partners, and consultants. Execute business plans and strategies to expand the customer base in the assigned geography or vertical. Conduct regular face-to-face meetings and sales presentations with clients. Understand client requirements and offer tailored solutions through consultative selling. Collaborate with internal cross-functional teams for solution design and opportunity closure. Coordinate with service and operations teams for the smooth execution of orders and post-sales support. Provide regular reports and updates on sales pipeline, forecasts, and performance metrics. Demonstrate strong territory knowledge and customer relationship management. Required Skills & Abilities: 8–14 years of proven experience in sales across domains such as AV, Voice, Video, Data, IT Infra, Networking, Cybersecurity, and Surveillance. Strong network and business connects in mid and large enterprise segments. Ability to engage and influence senior-level stakeholders and decision-makers. Excellent understanding of the IT infrastructure landscape and emerging trends. Strong technical acumen and ability to learn and sell complex technology solutions. Excellent communication, presentation, and negotiation skills. High degree of motivation and goal orientation with a successful sales track record. Organized, proactive, and capable of working both independently and within a team. Willingness to travel frequently as required. Educational Qualifications: Preferred: BE (ECE), DECE, B. Tech (Electronics/EC), MCA, MBA Job Type: Full-time Pay: ₹238,024.88 - ₹1,071,119.69 per year Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: In person

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.