Junior Executive- Sales & Services

As a Sales and Customer Associate, your primary responsibilities include achieving individual sales targets and implementing strategies to enhance store profitability. You will interact with customers in a welcoming manner, understand their needs, and guide them to suitable products. By engaging with customers through suggestive selling techniques, you will boost sales and ensure customer satisfaction. Additionally, you may be required to conduct remote selling activities, prioritize sales for aged stock, and perform cross-selling to high net-worth customers. Handling customer queries and complaints, providing excellent customer service, and educating customers on product details are key aspects of your role. Maintaining accurate customer records, ensuring product details are correct, and handling customer returns are also part of your responsibilities. You will inform customers about special offers and schemes, assist with scheme enrollments, and manage customer orders effectively. Maintaining stock records, transferring stock securely, and coordinating order placements are crucial tasks. Furthermore, you will execute visual merchandising guidelines, ensure product safety, and contribute to marketing initiatives by generating leads and increasing customer footfall. Adhering to company grooming standards, following standard operating procedures, and preparing sales reports for senior management are essential. Continuous self-development, identifying training needs, and completing mandatory training programs are key aspects of personal growth within the role. Overall, as a Sales and Customer Associate, you will play a vital role in driving sales, enhancing customer experience, and contributing to the overall success of the store.,