Junior Associate Cloud Operations Engineer, PDF Mapping

As a Junior Associate Cloud Operations Engineer within the Products and Cloud Engineering & Operations business function at Basware, you will play a crucial role in ensuring the delivery of industry-leading SaaS solutions for the CFOs office. Your primary responsibilities will involve understanding customer financial documents in the P2P domain and delivering accurate mappings using Basware's internal mapping technologies. Your key responsibilities include creating and delivering precise mappings for PDF invoices, ensuring timely invoice processing within defined SLAs, monitoring and troubleshooting transaction issues with a focus on automation, reviewing and implementing mapping improvements based on customer feedback, handling technical problem tickets, supporting onboarding of new suppliers/templates, collaborating with peers for mapping reviews, and contributing to mapping quality enhancements through proactive analysis and monitoring. To excel in this role, you are required to have a minimum of 2 years of experience and hold a Bachelor's degree in computer science, Information Technology, or MCA. You should possess a strong sense of discipline, honesty, and consistency in work ethics, a logical and analytical mindset, an understanding of financial documents in the P2P domain, familiarity with PDF eInvoice and Smart PDF services, good problem-solving skills, experience with ticketing systems like ServiceNow, effective communication and collaboration skills, attention to detail, and a commitment to continuous improvement. In return, Basware offers you the opportunity to work with a global SaaS leader, a collaborative and inclusive team culture, growth and learning in cutting-edge cloud technologies, and a platform to contribute to automation and digital transformation.,