1 - 5 years
4 - 5 Lacs
Posted:4 weeks ago|
Platform:
Work from Office
Full Time
Handle inbound and outbound voice calls for international banking customers.
Assist customers with queries related to banking products, services, transactions, and account information.
Resolve complaints and provide appropriate solutions in a timely manner.
Maintain customer satisfaction while complying with internal policies and international banking standards.
Accurately document customer interactions and follow up where necessary.
Graduation not required Excellent communication skills in English (verbal and written).
Strong interpersonal and problem-solving skills.
Prior experience in a voice-based customer service role (banking experience is a plus). Willingness to work in night shifts or rotational shifts.
Competitive salary and performance-based incentives.
Extensive training and development programs.
Exposure to international banking operations.
Growth opportunities within a global organization.
Supportive and collaborative work environment.
Rivera Manpower Services
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