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2.0 - 4.0 years
4 - 6 Lacs
Assandh
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 day ago
2.0 - 7.0 years
2 - 6 Lacs
Panipat, Assandh, Palwal
Work from Office
About the job Territory Managers (TM) at Airtel are the pillars of Mass Retail Organization at Airtel serving ~ 360 Million consumers across the length and breadth of the country. Just to put things in perspective, Territory managers have helped us onboard, sustain and serve one in every four Indians living in our vast and diverse country. A territory manager typically contributes towards 10 to 15 Million revenue monthly, directly to companys topline. A TM is responsible for handling a team of 12-15 people in form of Urban and Rural Promoters, Distributors, Field Sales Executives, Pratinidhis and TLs. Each TM also handles 500-700 Retail outlets. Each TM territory is of about 60-70km in radius. At Airtel, we also offer opportunities to Territory Managers to have exposure in other Lines of Businesses’ unlike our competitors who offer single product exposure. There are abundant prospects for a TM to explore in a single role, namely Mobility, DTH, Payment Banks and Broadband. Responsibilities Sales: To onboard new customers through efficient handling of trade and control channel (Fleet of promoters and distributor manpower) To achieve tertiary recharge sales and Gross Prepaid targets To work on ‘One Airtel’ agenda and drive penetration of DTH and Bank Business To set up right distribution for a dominant service edge vs our competition Service: To ensure that all distributors are engaged To ensure that customer is on-boarded in a smooth and hassle-free manner To extract business from the territory To own network coverage and quality in the allocated territory. Team Management: To onboard, train and manage Field Sales Executives To onboard, train and manage Urban and Rural Promoters To analyse and decipher all MIS reports for appropriate actions Requirements Analytical Ability Ownership Mindset Collaboration & Influence Learning Agility Execution Excellence
Posted 1 day ago
1.0 - 6.0 years
3 - 6 Lacs
Assandh, Kosli, Ratia
Work from Office
Role & responsibilities Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance Work closely with the network team to understand and improve mobile network in the markets
Posted 1 week ago
2.0 - 5.0 years
2 - 4 Lacs
Assandh
Work from Office
About The Role Job Role: "¢ Enhancement of Deposit pool from Customers "¢ Establishing standards and delivery of service "¢ Sale of non-deposit products. Cross selling targets progressively "¢ Sale of MF and Insurance products "¢ Fee Income "¢ Branch Administration "¢ Regulatory Compliance "¢ Manage productivity and overall morale of branch team members "¢ Overall responsible for break-even and P&L of branch Job Requirements"¢ Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities "¢ Must have had Sales experience and exposure, preferably of Liabilities products "¢ Qualifications- MBA / CA/ CAIB "¢ Good Leadership skills (though more tactical than strategic) "¢ ThinkerDoer 40:60 "¢ In-depth understanding of financial instruments, markets and macro micro economic processes "¢ Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT" "¢ Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
Posted 1 week ago
0 years
0 Lacs
Assandh, Haryana, India
On-site
Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Front Office Specialist at Sandhu Feeds located in Assandh, Karnal. The Front Office Specialist will be responsible for phone etiquette, appointment scheduling, customer service, receptionist duties, and communication. Qualifications Phone Etiquette and Communication skills Appointment Scheduling and Customer Service skills Experience in Receptionist Duties Excellent written and verbal communication skills Ability to multitask and prioritize tasks Experience in the beauty or hospitality industry is a plus High school diploma or equivalent Show more Show less
Posted 2 weeks ago
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