Jira Confluence Admin

• Candidate must have 2+ years of experience in JIRA administration in enterprise environments. Administer and maintain Atlassian JIRA, JIRA Service Management and Confluence platforms Design and implement custom JIRA workflows, screens, schemes, custom fields and dashboards
• Develop Confluence spaces, templates, macros and knowledge management structures for teams
• Collaborate with business users to gather requirements and implement JIRA configurations to meet Agile/Devops delivery models
• Manage user permissions, groups, and roles with JIRA and Confluence
• Perform regular system audits, cleanup, upgrades and security patches Integrate JIRA with third-party tools Develop and maintain documentation on configuration, processes, and best practices
• Provide day-to-day support and training to users on JIRA and Confluence usage and capabilities. Generate reports and analytics using JIRA Query Language (JQL), filters, and dashboards Work with IT and Security teams to ensure compliance and data integrity

Required Skills and Qualifications

• Strong expertise in JIRA workflow configuration, automation rules (Automation for JIRA), and JIRA Service Management (JSM) Proficient in Confluence administration and integration with JIRA Hands-on experience with scripting and automation using Groovy (Script Runner), REST APIs, or similar tools Good understanding of Agile and ITIL frameworks Experience in user onboarding, access control and group management
• Strong troubleshooting and problem-solving skills. Experience with Atlassian Marketplace plugins and licensing management.

Preferred Qualifications

• Atlassian Certification (ACP-610/620/1000) is a plus Experience with Atlassian Cloud and Data Center migrations Familiarity with other Atlassian tools like Bitbucket, Bamboo, and Trello Basic knowledge of Linux and Databases (PostgreSQL, MySQL) for backend support.
• Ability to work independently and in a collaborative team environment
• Strong organizational and documentation skills Customer-focused and proactive in identifying and solving issues. Should be Flexible with shifts

Contact Person - Supraja

Email id- supraja@gojobs.biz