Jewelry Sales Associate

The ideal candidate for this position must possess jewellery experience and will be responsible for responding to consumer inquiries professionally and promptly through various communication channels. It is essential to have a thorough understanding of the company's products, services, and customer service policies. Additionally, documenting customer interactions, preparing reports, and sharing information with relevant stakeholders when necessary is a key aspect of the role. When addressing customer queries, the candidate should provide clear and simple responses while ensuring customer comprehension and satisfaction. Recommending new products, services, or improvements based on customer needs and preferences is also part of the job responsibilities. Furthermore, assisting customers with product usage and addressing any concerns they may have is crucial. Participation in both internal and external training opportunities provided by the organization is encouraged to enhance skills and knowledge. Maintaining a positive relationship with clients by using friendly language and understanding their needs is vital for customer satisfaction. The successful candidate should have jewellery experience, a degree in marketing, sales, communication, or a related field, and previous experience as a relationship executive, preferably in a similar industry. Proficiency in sales techniques, negotiation skills, and excellent verbal and written communication abilities are required. Strong interpersonal and collaborative skills are also essential for this role. This is a full-time, permanent position with benefits including Provident Fund. Applicants will be required to answer specific questions related to their jewellery sales experience, current and expected salary, notice period, and location. The work location for this role is in person.,