IT Support Specialist

Job Title: IT Support Specialist Job Summary: We're seeking an experienced IT Support Specialist to join our team. The successful candidate will provide technical support, configure and troubleshoot various systems, and maintain our IT infrastructure. Key Responsibilities: 1. Technical Support: Provide technical support and assistance to users via phone, email, or remote support tools. 2. CCTV Systems: Configure, troubleshoot, and maintain CCTV systems, including IP cameras, DVR/NVR setups, and remote access configurations. 3. Network Devices: Manage and maintain network devices, such as Access Points, Routers, Firewalls, and Switches. 4. Remote Support: Utilize remote support tools, such as AnyDesk and TeamViewer, to diagnose and resolve issues on user devices. 5. WordPress Websites: Configure, maintain, and troubleshoot WordPress websites and related plugins. 6. Email Configurations: Set up and troubleshoot email configurations, including SMTP, IMAP, and POP3. 7. AWS Services: Experience with AWS services, such as EC2, S3, RDS, and more. 8. Domain Management: Manage domain registrations, DNS configurations, transfers, and renewals, including SSL certificates. 9. DNS Records: Configure and manage DNS records, including MX, A, CNAME, and TXT records. 10. IT Asset Management: Maintain accurate records and inventory of IT assets, including hardware and software. 11. Stay Updated: Stay current with the latest technology trends to enhance our IT systems and services. Requirements: 1. Bachelor's Degree: Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) or equivalent experience. 2. Proven Experience: Proven experience in technical support, IT support, or a similar role. 3. Technical Skills: Experience with Microsoft 365, Zoho, and DND telecommunications systems. Nice to Have: 1. Certifications: Relevant certifications, such as CompTIA A+, Network+, or Security+, are a plus. 2. Experience with NAS Devices: Experience with NAS devices, such as Synology, is desirable. If you're a motivated and experienced IT professional looking for a challenging role, please submit your application, including your resume and a cover letter, to [insert contact information]. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Shift: Day shift Work Days: Monday to Friday Work Location: In person