IT Support Manager

Job Description

Job description Oversee the daily IT requirements of the company, including user management, troubleshooting, and providing assistance and advice on LAN, WAN, network segments, internet, and managing intranet mail server systems. Handle hardware and software installation, maintenance, and repair, identifying and managing high-risk projects. Develop and maintain the companys IT systems, software, and databases, implementing improvements and reporting to management. Manage company policies and security updates, configure OS servers and applications, and handle the installation and configuration of network desktops/PCs. Troubleshoot and resolve TCP/IP and network-related issues, and manage the installation, maintenance, and troubleshooting of LAN and WAN. Install, troubleshoot, and resolve issues with various hardware including printers, network cards, modems, routers, firewalls, VLANs, switches, hubs, NICs, web cameras, digital cameras, smartphones, scanners, and server application software updates. Monitor and control user downloads from the internet to ensure compliance with company policies. Maintain BDC, project, SVN servers, and conduct BCP testing on each server periodically. Requirements Area of Expertise: Extensive experience with mail servers Proficiency in Red Hat Linux CCNA certification Experience with SAN (Storage Area Networks) Proficient in Microsoft Mail configuration