IT PharmaCloud Expert Soham ERP

2 - 5 years

4 - 5 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

PharmaCloud ERP Responsibilities:

  • Provide full-cycle functional and technical support across all

    Soham ERP PharmaCloud modules

    (Production, QA/QC, Regulatory, Inventory, Engineering, HR, etc.).
  • Troubleshoot ERP-related issues, guide users, and act as the point of contact with the Soham ERP support team.
  • Manage UAT, change requests, documentation, and training as per

    GMP, GLP, and 21 CFR Part 11

    guidelines.
  • Ensure system validation, audit readiness, and proper functioning of QMS, BMR/BPR, and other regulated workflows.

Internal IT Support Responsibilities:

  • Provide day-to-day troubleshooting for basic hardware/software issues: laptops, printers, antivirus, OS, application installs.
  • Set up and support internal tech tools such as

    Chromecast, smart TVs, routers, video conferencing

    , and LAN/Wi-Fi systems.
  • Ensure secure access to email, internet, and enterprise tools for all users.
  • Support the configuration and maintenance of compliance-focused software and security systems.

Preferred candidate profile

  • Bachelors or Masters in IT, Computer Science, or related discipline.
  • 36 years of pharma IT experience

    , with

    2+ years on Soham ERP PharmaCloud

    .
  • Strong knowledge of

    GMP, GLP

    , and

    ICH guidelines

    .
  • Familiarity with

    analytical method development and validation

    processes.
  • Hands-on experience with laboratory instruments like

    HPLC, UV/Vis Spectrophotometer

    , etc. (awareness-level for IT support roles).
  • In-depth understanding of pharmaceutical standards, audit practices, and documentation protocols.
  • Up-to-date knowledge of

    federal and industry regulations

    in pharmaceutical IT.
  • Proficient in

    Microsoft Office Suite

    (Excel, Word, Outlook, PowerPoint).
  • Basic computer and math skills

    to support calibration workflows and instrument integration.
  • Strong attention to detail, good written and verbal communication skills.
  • Working knowledge of

    PharmaCloud/PharmaSuite or other pharma ERPs

    .
  • Ability to work independently, troubleshoot under pressure, and collaborate across departments.

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