5 - 7 years
0 - 3 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Job Description This is a Level 2 Analyst role responsible to support IT Infrastructure including PCs, Printers and Software installations and resolve end-user requests/issues Job Duties/Responsibilities may include, but are not limited to: Provide day to day end-user support for a fleet of 1000+ PCs. PCs, Printer and Software support – Installation, Configuration & Troubleshooting Support PC Upgrades / Refresh and IT security end critical patching Responsible for Asset Management and tracking (PC’s, Printers, Accessories). IT supports the planned network and server outages. Microsoft Azure virtual desktop support. Work with Global teams in different time zones. Basic Qualifications: Graduate with 5 to 6 years’ experience in IT Infrastructure field Effective problem-solving skills and ability to work independently. Good to Have skills: Knowledge in Windows Operating System (OS) and cloud networking principles (VPN, DNS). Knowledge in Active Directory, ServiceNow, Asset management, network troubleshooting. Candidates should have excellent communication skills and good team players. Candidate should be willing to work in first or second shift.
Onward Technologies
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