27 It Executive Jobs

HR Executive(IT Recruiter) HR Executive(IT Recruiter) HR Executive(IT Recruiter) We are Hiring: HR Executive (Recruitment) Location: 303 Capital Square, Near Parvat Patiya, Godadara Naher Rd, Surat, Gujarat Qualification: Bachelors or masters in(HR) Experience: 1 2+ Years Join Date: Immediate Preferred About Sparkle Web At Sparkle Web, we believe that great teams build great technology. As we grow, we are looking for passionate professionals who can contribute not just skills, but energy and ideas. Our team is our strength, and we are now looking for an HR Executive focused on Recruitment to help us attract top talent. Role Overview We are hiring an HR Executive (Recruitment) to manage end-to-end recruitment for our technical and support roles. You will work closely with the leadership and technical teams to understand hiring needs, build strong candidate pipelines, and create a smooth and engaging hiring experience. Key Responsibilities: Manage the complete recruitment lifecycle from job posting to onboarding Source candidates using platforms like LinkedIn, Naukri, Indeed, and internal references Screen resumes and conduct initial HR interviews Coordinate technical interviews and practical rounds with relevant team leads Maintain and update candidate records, track interview feedback, and manage follow-ups Support HR operations and documentation related to hiring and onboarding Build a strong employer brand through clear communication and candidate engagement Requirements 1 to 2+ years of experience in HR Recruitment, preferably in the IT industry Must be based in Surat and ready for an onsite role Excellent English communication skills verbal and written Confident, well-organized, and self-driven Hands-on experience with LinkedIn search, job portals, Excel, and email coordination Ability to work independently and handle multiple requirements at once

Identify and pursue IT business opportunities. Drive IT sales like Website Development, Mobile App Developemnt Develop client relationships and partnerships. Identify and target potential customers. Role: Business Development Executive (BDE)

Real time asset allocation & Deallocation details to be updated in the ITAM. Keep records (hard copy / soft copy) of IT asset acceptance form i.e. IMACs as proof of asset deployment. Maintain up-to-date hardware asset database by automated & manual method with information like configuration details, serial number, asset code, warranty/AMC details etc. Maintain up-to-date software asset database by automated & manual method with information such as installed program / application inventory, versions, licenses / subscription details, registration details and media details etc. Asset Executive will maintain inventory of all IT assets and provide quarterly reports in the inventory. Collect hardware & software asset inventory manually for assets wherever the tool is not able collect it automatically Assigning asset code / identification code to each asset Automated periodic scan & on-demand scan for the managed hardware & software assets Install New Assets ensure standard Customer images are installed on PCs and Laptops. Weekly and monthly reconciliation of stock / inventory Weekly / Monthly and Quarterly reporting to internal management and customer as per requirement Vendor coordination for any new asset delivery & installation Track the changes in configuration of hardware and software through change management process initiate by Customer. Keep records of surrendered IT assets. HRMS system to get the details of employee exit cases and update the asset master in SharePoint application. Conducting quarterly scheduled replacements of end-user laptops at all India level with the help of L2 teams and maintaining up to date records and documentation of the same in the tool All Scheduled Expired Laptop which will not be in use has to be finally handed over to Customer Administration department in consultation with IT Executive. Wipro will ensure that the data from these assets are wiped off using Customer standard data wiping tool before handing over to admin department. WIPRO will not handover such assets directly to end user. On yearly basis Asset Executive will conduct activity of physical verification of the assets at all onsite location of Customer thereby matching the purchase asset register. For all on-call locations, Wipro team will do the asset verification via Email.

Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications. Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

2–5 Years in IT support, preferably in retail or multi-location environments. Provide first-level support for POS and billing software (e.g., GoFrugal) across store locations. Install, configure, and maintain Desktop PCs, Laptops, and Server. Required Candidate profile Troubleshoot system hardware and software issues for employees across locations. Diploma, IT-related field. troubleshooting. CCTV software, biometric systems, and network.

We are looking for a proactive and detail-oriented individual to handle both back-office operations and pre-sales support activities. This role involves managing administrative tasks, preparing sales documentation, supporting the sales team with client coordination, and maintaining data accuracy throughout the sales process. Key Responsibilities: Back Office Responsibilities: Maintain and manage customer records, sales data, and internal databases. Prepare reports, invoices, quotations, and documentation as required. Handle email and telephonic communication in a professional manner. Organize and file important documents (digital and physical). Pre-Sales Support Responsibilities: Assist the sales team in responding to client inquiries and preparing proposals. Create and format presentations, brochures, and other client-facing material. Follow up with prospects for documentation or clarification as needed. Maintain CRM systems with updated lead and opportunity data. Support the sales pipeline by scheduling meetings and tracking lead progress. Key Skills & Competencies: Strong written and verbal communication skills Proficient in MS Office (Excel, Word, PowerPoint) and CRM tools Excellent organizational and multitasking ability Strong attention to detail and accuracy Ability to coordinate with multiple teams and meet deadlines Customer service-oriented mindset Qualifications: Bachelor\u2019s degree in Business Administration, Marketing, or related field 0-1 years of experience in back office/pre-sales/support roles preferred Experience with CRM systems (Zoho, Salesforce, etc.) is an advantage

Executive - IT - Mumbai - SoCheers : An end-to-end Marketing Agency Executive - IT - Mumbai Executive - IT / 1 years to 2 years / Mumbai Who are you? You have a degree in IT, Computer Science or such related field You are someone who knows in and out about computers, systems, internet & wifi, and the technological infrastructure for a company You can troubleshoot issues in your sleep You know the best-in-class technological systems You are someone who follows processes to the T What you will do? You will be involved in the laptop and system allocations to the employees and maintaining ledgers about the same as well You will be expected to troubleshoot IT-related issues faced whether in hardware or software and provide solutions immediately and also for long-term You will be responsible for ensuring seamless internet and wifi connectivity and getting in touch with the service providers to troubleshoot You will monitor the performance of information technology systems to determine cost and productivity levels and to make recommendations for improving the IT infrastructure You will help define IT infrastructure strategy, architecture, and processes You need to analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs You will assess various vendors and develop test strategies for new hardware and software requirements and order laptops or systems when needed You will be responsible for the firewall and security measures and updating them from time to time You will also be in charge of the biometrics system to mark the attendance using an access card to ensure the data gets uploaded directly on the HRMS portal You will also have to resolve the issues that arise for the biometrics system Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs Creating rational strategies for upgrading the company s network software whenever a new update is available Constructing and implementing plans to ensure the company s network continues to operate smoothly in the event of a problem Staying up to date with new network technology and reporting this information to the executive team each quarter

Installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including PC/Laptop, printers and scanners, UPS) Install, upgrade, support and troubleshoot Windows OS and Microsoft Office, Antivirus and desktop applications Required Candidate profile Must be able to handle the things independently. Must have prior experience from Export House.

Executive Sales - Business Development Mission: The mission of the Corporate Sales Executive is to establish and nurture strong relationships with key customers, driving business growth and ensuring long-term success. This role entails managing critical accounts, fostering enduring customer connections, and capitalizing on sales opportunities to contribute significantly to the companys growth trajectory. Key Responsibilities: Business Development: a. Identify and capitalize on business prospects by recognizing potential customers/clients within target segments. b. Conduct visits to potential customers, with a focus on Institutions and Business Corporates, to cultivate new business opportunities. c. Employ various strategies such as activities and presentations to generate business from prospective and existing customers. d. Develop, maintain, and execute a strategic territory plan aligned with overall sales strategy, meeting or exceeding Manager-assigned targets. Customer Relationship Management: a. Profiling customers to comprehensively understand their requirements and address their unique needs effectively. b. Cultivate and sustain strong relationships with existing customers, delivering exceptional service and fostering customer loyalty. c. Collaborate closely with the marketing and operations teams to ensure customer-centric service delivery, emphasizing initiatives that result in long-term customer loyalty. Reporting & Documentation: a. Accurately record sales-related data and other pertinent information, ensuring comprehensive documentation. b. Provide timely and relevant reports to the Manager, detailing sales performance and outcomes. c. Analyze sales performance on a monthly basis, highlighting variances between targets and actual sales, and present these findings to the Manager. Job Requirements: Bachelors degree in business administration, sales, or a related field. Demonstrated track record of success in sales and key account management, particularly in the Healthcare sector. Proficiency in Microsoft Office applications and familiarity with Customer Relationship Management (CRM) software. Strong organizational skills, with meticulous attention to detail. Exceptional customer service skills, encompassing active listening, problem-solving, and interpersonal communication. Strong written and verbal communication skills to convey ideas clearly and concisely. Strong ability to establish and nurture rapport with key clients, while effectively managing multiple accounts concurrently. Proactive attitude with a result-oriented approach to sales and relationship management. Demonstrated ability to work collaboratively in a team-based environment. Willingness to travel as required for customer visits and business development initiatives. Note: This job description is intended to outline the general responsibilities and qualifications associated with the position of Corporate Sales Executive. It is not an exhaustive list of all duties and responsibilities. The company reserves the right to modify the responsibilities and qualifications of the position based on business requirements.

Location: Head Office, Lower Parel, Mumbai Company: Nandivardhan Group Experience Required: Max 3 years of experience Industry: Real Estate Reporting To: Sr. Manager Website Link: https://nandivardhan.com/ Working Days: 6 Days working (Alternate Saturdays & All Sundays Off) Qualification: B.E. / B.Tech in Information Technology, Computer Science, or related field Objective: We are looking for a proactive and technically sound IT Executive to manage our in-house IT operations. The ideal candidate will be responsible for providing technical support, maintaining hardware and software systems, ensuring network security, and managing IT infrastructure at the Head Office. The role requires a hands-on professional who can handle day-to-day IT tasks efficiently and contribute to the companys overall digital infrastructure. Key Responsibilities: IT Support & Troubleshooting: Provide first-line support for all hardware and software-related issues across the office. Diagnose and resolve system/network issues, printer configurations, and email/client problems. Install, configure, and update computer hardware, operating systems, and applications. Network & Infrastructure Management: Monitor and maintain local area networks (LAN), Wi-Fi, routers, and switches. Ensure internet connectivity and troubleshoot network downtimes or slow performance. Manage VPN and remote access configurations for remote employees. Hardware & Asset Management: Maintain inventory of IT assets, ensure tagging and tracking of hardware. Coordinate procurement, installation, and disposal of hardware and peripherals. Maintain logs of IT equipment issuance and returns. Software & Systems Management: Manage software licenses and ensure compliance with licensing agreements. Support implementation and maintenance of internal tools such as G Suite, Microsoft Office, Antivirus, etc. Coordinate with third-party vendors for maintenance and AMC (Annual Maintenance Contracts). Security & Data Backup: Implement and maintain data backup strategies and disaster recovery procedures. Monitor system security, antivirus updates, and firewall configuration. Ensure all systems comply with organizational security policies. Coordination & Documentation: Liaise with external vendors for escalated technical issues and procurement. Document IT policies, SOPs, and user manuals. Assist with onboarding and offboarding processes from an IT perspective. Key Skills & Competencies: Strong knowledge of Windows OS, network configuration, and hardware troubleshooting. Experience with IT helpdesk tools and ticketing systems. Good understanding of networking devices (routers, switches, firewalls). Familiarity with cloud platforms, email hosting, and backup solutions. Excellent problem-solving skills and ability to work independently. Good communication and interpersonal skills.

IT Executive position Fresher to up to 1yr of exp Summary We are looking for technically skilled candidates with excellent interpersonal skills for the IT executive position. The candidate must diagnose technical issues and ensure the seamless running of the IT system. Responsibilities Provide support to all departments in hardware, software, and network related issues. Respond to tech inquiries via email, over the phone, or in person. Prepare and assign system to newly joined team members as per organization s policy. Configure, install, and maintain IT systems. Configure, install, and maintain laptops and workstations. Maintenance of IT Asset Inventory Technical Skills Knowledge of Microsoft Windows is a must. Familiar with Microsoft Office. Knowledge of IT software and networking tools. Qualifications A bachelor s degree in a relevant field, such as information technology, computer science. Up to 1 year of experience as an IT help desk support or other IT-related position. Freshers can also apply.

KPMG India is looking for Executive - IT Audit to join our dynamic team and embark on a rewarding career journey. your role focuses on assessing and evaluating the effectiveness of an organization's digital trust and IT governance practices. Your responsibilities revolve around ensuring that digital systems and processes are secure, compliant, and reliable. Here are some key areas of focus : IT Audit Planning : You participate in the development of the annual IT audit plan, considering risks, regulatory requirements, and industry best practices. You collaborate with stakeholders to identify key areas for evaluation, such as data privacy, cybersecurity, IT governance, and IT infrastructure. Audit Execution : You conduct IT audits and assessments to evaluate the effectiveness of controls, policies, and procedures in ensuring digital trust. This involves reviewing IT processes, systems, and technologies, assessing risks, and identifying control weaknesses, vulnerabilities, or non- compliance issues. IT Governance and Compliance : You evaluate IT governance practices to ensure alignment with industry standards, regulations, and frameworks such as COBIT (Control Objectives for Information and Related Technologies). You assess compliance with relevant laws, regulations (e. g. , GDPR, HIPAA), and internal policies, recommending improvements as necessary. Cybersecurity and Data Protection : You assess the organization's cybersecurity measures and controls, including network security, access controls, incident response, and data protection. You identify vulnerabilities, potential threats, and risks, and provide recommendations for enhancing security posture and mitigating risks. Data Privacy and Confidentiality : You review the organization's data privacy practices to ensure compliance with applicable data protection regulations (e. g. , GDPR, CCPA). You assess data handling procedures, consent mechanisms, data classification, and data breach response plans. You make recommendations to enhance data privacy and protect sensitive information. IT Infrastructure and Operations : You evaluate the reliability and efficiency of IT infrastructure, including networks, servers, databases, and cloud environments. You assess IT operations, change management practices, disaster recovery plans, and business continuity strategies. You identify areas for improvement and recommend measures to enhance reliability and resilience. Technology Risk Management : You assess technology risks associated with emerging technologies, such as cloud computing, artificial intelligence, and IoT (Internet of Things). You evaluate controls and risk mitigation strategies specific to these technologies, ensuring that they align with industry standards and best practices.

About the Department: Operations Team is the backbone of the company as management of day to day running of all the centers relies on their shoulders. Their major KRA include smooth onboarding and management of clients and taking care of them during their office stay with AltF CoWorking. Other responsibilities include providing ultimate customer and visitor experience during the visit, showing the coworking center. The whole vendor management for smooth running of operations of the center also lies on the department shoulder. Job Role: - To support the IT network infra for 10+ Co-working Centers across Delhi NCR. - Proactively responsible for identifying and manage L1 & L2 support requirements across all locations. - Provide Level-1/2 support and troubleshooting to resolve issues pertaining to all IT infrastructure. - Maintaining and administering IT networks, including hardware, software applications and configurations. - Troubleshooting, diagnosing and finding solutions to potential network and system issues on daily basis. - Conducting regular maintenance tasks, such as installing software patches and performing network upgrades. - Responsible and accountable for the smooth running and management of network infrastructure which includes ISP, Switches, Routers, Wireless Controllers, Access Points, Network Printers etc. - Communicating and collaborating with third-party vendors that provide services to ensure networks operate as per expectations - Act as primary SPOC to address various ADHOC alterations in existing network like laying of cables, making connectors for UTP cables, DVR cables, setting up printers for clients. Also, should support in Devices mounting & unmounting. - Assuring seamless internet availability to all over clients in multiple locations. - Maintain IT Asset of the organizations as per office guidelines. - Ensuring and maintaining connectivity of different networks. - Coordination with ISP Vendors in case of any network outage to see the resolution as per agreed SLA. - Perform network maintenance and system upgrades including service packs, patches, hot fixes and as the part of preventive maintenance schedules weekly, monthly or as per office guidelines. - Should be able to support in supervising the Active/Passive vendor working onsite for setting up AltF new centers. Requirements Technologies - Working knowledge on Hardware & Networking- Switches, Access Points, WLC, Passive works, L1 & L2 support, Network Printers, Desktops, CCTV, DVR, NVR, Access Controls etc. Skill Sets - L1 & L2 Support - Network Troubleshooting and monitoring. - Problem solving and analytical thinking - Time management skills - Proactive approach Education Qualification: Graduate with Certificate in Hardware & Networking from reputed institutions

About the Department: Operations Team is the backbone of the company as management of day to day running of all the centers relies on their shoulders. Their major KRA include smooth onboarding and management of clients and taking care of them during their office stay with AltF CoWorking. Other responsibilities include providing ultimate customer and visitor experience during the visit, showing the coworking center. The whole vendor management for smooth running of operations of the center also lies on the department shoulder. Job Role: - To support the IT network infra for 10+ Co-working Centers across Delhi NCR. - Proactively responsible for identifying and manage L1 & L2 support requirements across all locations. - Provide Level-1/2 support and troubleshooting to resolve issues pertaining to all IT infrastructure. - Maintaining and administering IT networks, including hardware, software applications and configurations. - Troubleshooting, diagnosing and finding solutions to potential network and system issues on daily basis. - Conducting regular maintenance tasks, such as installing software patches and performing network upgrades. - Responsible and accountable for the smooth running and management of network infrastructure which includes ISP, Switches, Routers, Wireless Controllers, Access Points, Network Printers etc. - Communicating and collaborating with third-party vendors that provide services to ensure networks operate as per expectations - Act as primary SPOC to address various ADHOC alterations in existing network like laying of cables, making connectors for UTP cables, DVR cables, setting up printers for clients. Also, should support in Devices mounting & unmounting. - Assuring seamless internet availability to all over clients in multiple locations. - Maintain IT Asset of the organizations as per office guidelines. - Ensuring and maintaining connectivity of different networks. - Coordination with ISP Vendors in case of any network outage to see the resolution as per agreed SLA. - Perform network maintenance and system upgrades including service packs, patches, hot fixes and as the part of preventive maintenance schedules weekly, monthly or as per office guidelines. - Should be able to support in supervising the Active/Passive vendor working onsite for setting up AltF new centers. Requirements Technologies - Working knowledge on Hardware & Networking- Switches, Access Points, WLC, Passive works, L1 & L2 support, Network Printers, Desktops, CCTV, DVR, NVR, Access Controls etc. Skill Sets - L1 & L2 Support - Network Troubleshooting and monitoring. - Problem solving and analytical thinking - Time management skills - Proactive approach Education Qualification: Graduate with Certificate in Hardware & Networking from reputed institutions

Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications. Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

An IT Executive will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. What will I be doing? As an IT Executive, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Executive will perform the following tasks to the highest standards: Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages Record all issues that arise and advise the IT Manager of any issues that need further attention Recommend system improvements to the IT Manager Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements What are we looking for? IT Executive serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours

PKF Finance Limited is looking for IT Executive to join our dynamic team and embark on a rewarding career journey. Developing and implementing the organization's IT strategy Managing the IT budget and resources Overseeing the development and maintenance of IT systems and infrastructure Coordinating with other departments to ensure that their IT needs are met Managing relationships with IT vendors and service providers Maintaining the security and confidentiality of the organization's data Providing leadership and guidance to IT staff Staying up - to - date with the latest technologies and industry trends Developing and implementing policies and procedures for the use of IT resources Collaborating with senior management to align IT goals with business objectives.

Key Skills Required Excellent English Verbal and Written comms. Must have Grammar and Sentence construction skills as every single ticket needs email drafting to Clients/Users. Must have Calls, Emails and Chat etiquette to manage Users professionally. Must have International Inbound Call handling experience along with Email and Chat Supporting skills (Preferably UK). It must be technical troubleshooting related experience. IT Support experience is must (Calls, Chats and Emails). Must have worked in fast paced IT environment with capability to resolve ticket in a timely manner. Application Support is an added advantage. Candidates with Desktop support, network support, server support, infrastructure support & cloud support experience are welcomed. Must have the ability to navigate through multiple web applications while assisting Users. Ability to prioritise and manage workload. Experience using Microsoft Office Suite. Must have Incident Management knowledge. Responsibilities Must address all the queries raised by external/internal Users via all mediums like Calls, Emails and Chats. Should also be using Teams or other internal tools available for remote sessions when needed. Should find the root cause of the issue and resolve every single issue raised by the User in a professional manner. Should follow the process guidelines, SLAs and TATs set by the Organisation. Must learn all the Processes that include various Product versions, Web Admin navigations, Jira, Confluence, etc. Must have the ability to use multiple applications at the same time to assist Users and resolve their issues. Must take the complete ownership of every ticket assigned to the individual. Ownership of ticket processing includes initial response, follow-up, troubleshooting, liaising with other Departments to provide a complete and accurate information/resolution to Users. Same goes with reopen cases. Must be flexible to attend all training sessions and clear assignments/pass exams as assigned by the Reporting Manager or the Organisation (Meta-compliance, ITIL, etc). Should utilise the resources appropriately to contact the User. Example Should prefer calling the User as the first mode of contact followed by emails. Must be available for remote sessions to investigate User issues. IT Analyst must analyse every single ticket and identify the appropriate root cause using various applications and tools provided. Should work on colleagues Tickets in their absence. Should keep Reporting Manager updated of their ticket status at regular intervals. Must raise relevant queries to the second line of support when needed (non-accessible fields). To accurately log all customer interactions appropriately in the Organisations ticketing tools (Jira). Must prepare Training notes, Flow charts and any other task assigned by the Trainer during training. Should have working knowledge of MS office and be ready to work on basic reports needed. Must answer continuous calls (back-to-back) without compromising on quality. Must attend Emails, Chats and Calls simultaneously. However, can focus on one at a time when on Calls or Chats (Calls and Chat interactions will always be direct from UK Users). Should have the ability to manage multiple tickets concurrently. To carry out any other reasonable duties and responsibilities.

Functional Knowledge of SAP B1 SAP B1- Support Executive Checking the IT asset inventory Monitoring the vendor for SLA tracking, Able to support in trouble - shooting network related issues in the data center. Aptitude for mentoring, coaching and training. Performs quality control evaluations.

Key Skills Required Excellent English Verbal and Written comms. Must have Grammar and Sentence construction skills as every single ticket needs email drafting to Clients/Users. Must have Calls, Emails and Chat etiquette to manage Users professionally. Must have International Inbound Call handling experience along with Email and Chat Supporting skills (Preferably UK). It must be technical troubleshooting related experience. IT Support experience is must (Calls, Chats and Emails). Must have worked in fast paced IT environment with capability to resolve ticket in a timely manner. Application Support is an added advantage. Candidates with Desktop support, network support, server support, infrastructure support & cloud support experience are welcomed. Must have the ability to navigate through multiple web applications while assisting Users. Ability to prioritise and manage workload. Experience using Microsoft Office Suite. Must have Incident Management knowledge. Responsibilities Must address all the queries raised by external/internal Users via all mediums like Calls, Emails and Chats. Should also be using Teams or other internal tools available for remote sessions when needed. Should find the root cause of the issue and resolve every single issue raised by the User in a professional manner. Should follow the process guidelines, SLAs and TATs set by the Organisation. Must learn all the Processes that include various Product versions, Web Admin navigations, Jira, Confluence, etc. Must have the ability to use multiple applications at the same time to assist Users and resolve their issues. Must take the complete ownership of every ticket assigned to the individual. Ownership of ticket processing includes initial response, follow-up, troubleshooting, liaising with other Departments to provide a complete and accurate information/resolution to Users. Same goes with reopen cases. Must be flexible to attend all training sessions and clear assignments/pass exams as assigned by the Reporting Manager or the Organisation (Meta-compliance, ITIL, etc). Should utilise the resources appropriately to contact the User. Example Should prefer calling the User as the first mode of contact followed by emails. Must be available for remote sessions to investigate User issues. IT Analyst must analyse every single ticket and identify the appropriate root cause using various applications and tools provided. Should work on colleagues Tickets in their absence. Should keep Reporting Manager updated of their ticket status at regular intervals. Must raise relevant queries to the second line of support when needed (non-accessible fields). To accurately log all customer interactions appropriately in the Organisations ticketing tools (Jira). Must prepare Training notes, Flow charts and any other task assigned by the Trainer during training. Should have working knowledge of MS office and be ready to work on basic reports needed. Must answer continuous calls (back-to-back) without compromising on quality. Must attend Emails, Chats and Calls simultaneously. However, can focus on one at a time when on Calls or Chats (Calls and Chat interactions will always be direct from UK Users). Should have the ability to manage multiple tickets concurrently. To carry out any other reasonable duties and responsibilities.

Hiring for reputed Packaging Industry at Dadra. Post- Executive IT Qual - B.Sc IT/B.Tech IT Exp - 3 to 5Yrs Salary - Upto 4.5 Lacs PA Interested Call Mrs Shiva on 9408863300

Job openings for sales executive in kandivali west mumbai | Tech Turmeric IT Services Job openings for sales executive in kandivali west mumbai Sales Executive-chemical Industry Mumbai, Kandivali West Link Copied Job description Sales Executive Experience: Minimum 1 year experience in chemical industry Qualification: BCOM/BAMS/MBA & above Skill Set: Chemical Marketing capability to build strong relation with client Good communication Skill Relevant degree and experience Build a team Job Location: Kandivali W. We contact only shortlisted candidate for interview. Candidate from Nearby area will be highly preferred. send resumes to mittal@techturmeric.com or WhatsApp: 8652361600 Job Types: Full-time, Permanent 1 - 3 Years Salary 2 Lac 50 Thousand To 4 Lac 50 Thousand P.A. Sales & Marketing / Business Development / Telecaller B.Com, BAMS, M.B.A/PGDM Key Skills Chemical Sales Client Management Jobs by Location Jobs by Functional Area Raise your Query Hi! Simply click below and type your query. Our experts will reply you very soon.

#hiring for #amazon project #nagpur New Amazon Warehouse Operation startup in Nagpur, (Orange City) Interview mode - Face to Face #thirdparypayroll any warehouse candidates should have good exposure of warehouse operations Contact No. 9815675900

If you have experience in bidding portals (Upwork, Freelancer, Fiverr, etc.) and IT sales, we d love to connect! Key Responsibilities: Identify and acquire new business opportunities for IT services software solutions Manage and optimize profiles on bidding portals like Upwork, Freelancer, Fiverr, etc. Prepare and submit proposals, negotiate deals, and close projects Develop and maintain strong client relationships Research market trends and competitor activities to refine sales strategies Work closely with technical teams to align solutions with client requirements Required Skills Qualifications: 3-4 years of experience in IT business development bidding portals Strong understanding of software solutions, IT consulting, or SaaS products Excellent communication, negotiation, and presentation skills Experience in lead generation, client pitching, and sales closure Familiarity with CRM tools and sales tracking platforms

SHUDDHI is looking for IT Executive to join our dynamic team and embark on a rewarding career journey. Developing and implementing the organization's IT strategy Managing the IT budget and resources Overseeing the development and maintenance of IT systems and infrastructure Coordinating with other departments to ensure that their IT needs are met Managing relationships with IT vendors and service providers Maintaining the security and confidentiality of the organization's data Providing leadership and guidance to IT staff Staying up-to-date with the latest technologies and industry trends Developing and implementing policies and procedures for the use of IT resources Collaborating with senior management to align IT goals with business objectives.