IT Assistant

Job Description

Lucknow Posted on May 7, 2025 Position Overview The IT Assistant supports the school’s IT department by maintaining and troubleshooting hardware, software, and network systems. They assist students, teachers, and staff with technical issues, ensuring that technology runs smoothly in the classroom, administrative offices, and throughout the campus. Roles and Responsibilities Provide support to students, teachers, and staff by troubleshooting computer and network issues, including hardware malfunctions, software errors, and internet connectivity problems. Assist with the installation and updating of software on computers, devices, and network systems. Ensure that all devices are running the latest operating systems and applications. Help set up and maintain classroom computers, projectors, printers, and other technology equipment. Assist in the repair and maintenance of devices, ensuring they are in good working condition. Assist with managing the school’s network by troubleshooting connection issues, monitoring performance, and supporting Wi-Fi access across the campus. Help teachers integrate technology into their lessons by setting up equipment and providing basic guidance on using educational software and tools. Help manage the school’s digital data by ensuring secure backups, managing cloud storage, and maintaining student and staff data in compliance with school policies. Provide basic IT training and support to students and staff, helping them understand how to use new technology, software, and systems effectively. Assist with tracking and managing the school’s technology inventory, ensuring all devices and equipment are accounted for and in working condition. Keep accurate records of IT equipment, support tickets, software installations, and other IT-related tasks. Work alongside other IT staff to resolve larger technical issues and assist in major IT projects, such as network upgrades or new technology implementations. Required Skills Strong technical skills in troubleshooting and maintaining hardware, software, and networks. Ability to explain technical concepts in a simple, understandable manner. Organizational skills to manage inventory, documentation, and multiple tasks. Customer service-oriented mindset to assist with user issues and queries. Ability to adapt to new technologies and changes in the IT field. Experience Bachelors degree in any stream with minimum 1 year of Computer diploma/degree from a recognized institution. Work experience is preferred. Fresher’s may also apply. Knowledge and understanding of current trends and developments in IT in education Required Skills Computer Skills Qualifications Bachelors degree in IT or Computer Science, or equivalent ( BCA, MCA, B.Tech (Any stream ),BSc. IT etc.) OR Bachelors degree in any stream. Perks and Benefits We offer a competitive salary package, excellent working conditions, and opportunities for professional growth. If you are passionate about education and want to make a significant impact on the lives of learners, we encourage you to apply.