2 - 6 years
0 - 3 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
Key Responsibilities: Prepare, verify, and dispatch final bills, discharge summaries, authorization forms, and other necessary documents to TPA/panel representatives or concerned authorities. Ensure accurate and timely submission of documents required for pre-authorization, enhancement, and final approval of insurance claims. Coordinate with the billing department, nursing team, treating doctors, and TPA coordinators for document readiness. Track and record all dispatches in the hospital management system and maintain physical/log registers if required. Follow up with TPAs and corporate panels regarding acknowledgments and approvals post-dispatch. Ensure documents are dispatched as per the checklist and within the defined TAT (Turnaround Time). Maintain confidentiality and security of patient and financial information. Escalate pending or disputed cases to the Panel Billing Head or TPA Manager as needed. Assist in audits and reporting related to panel billing and dispatches. Respond to panel queries related to dispatched documents promptly. Qualifications: Minimum Graduate. Prior experience in hospital dispatch is desirable. Basic computer knowledge (MS Office, hospital management software). Good communication and coordination skills.
Sarvodaya Hospital
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