27 Ip Billing Jobs

Role & responsibilities Daily Responsibilities OP Billing Registration of new OP Patients and collection of registration fees Billing for OP Consultations, and OP based services. Ensure correct service name is selected for billing the adviced service. Post billing guide the patients to appropriate counters to take adviced services Pharmacy, Lab services and Radiology services In case corporate patient, guide the patient to credit cell to understand pre-requisites for availing service under corporate benefits. To understand corporate MOUs for OP services and bill accordingly. Download interim bill report every morning and collect outstanding amount if the outstanding amount exceeds the limit mentioned in Billing policy. Ensure the patients deposit the outstanding amount before end of day. In case payment is not made, escalation matrix to be followed as per Outstanding policy Collect the admission deposits, OT Clearance amount or daily deposits as per cash policy till the Pre-authorization is received, if the patient is credit patient. IP Service Posting Daily Service posting in TCS HIS, for services provided to IP ward patients. Ensure service postings are with correct name & quantity. Document the same in service sheet. IP Billing Check the Planned discharges list for next day, Complete the service posting in TCS HIS. Ensure that the bill is finalised a day prior to discharge. Prepare Interim bill for the discharge patient, explain the bill components and take signature of patient/relative on bill. Collect payment / Guide patient to cashier for payment collection. Generate the final Biull and handover to the patient. Inform Head- billing regarding process deviations in system (discharge billing, discounts, admission deposit, OT booking, OT clearance) with reasons Discuss patients with higher TAT for billing along with reasons Download cash scroll report at the end of the day, cross check the cash collected against cash scroll report. Submit the cash to cashier at the end of the shift Discounts Ensure discounts are approved and authorization by authorising person as per policy. Document the same in TCS- HIS. Document the same in proper form. Document billing activities in proper forms and formats. Discounts to be documented in discount forms and get signed from respective authorised Bill cancellation & refund Initiate bill cancellation for the approved service, only after receiving authorization from authorising person as per billing policy Initiate refund process for services that were cancelled/Wrongly billed. Generate Refund report for all refunds made to patient for radiology services/service cancellations. In case of service cancellation/refund, generate a credit note in HIS and capture the reason for refund. Forms and Formats Document all the billing activities in proper forms and formats as mentioned in billing policy.

Duties : Approving credit requests from customers. Creating monthly and quarterly commission reports. Resolving issues arising from actions or events involving administrative functions and throughout the billing process of the customer. Coordinating and resolving issues, if any, from customers or their respective insurance bodies. Maintaining pleasant communication with customers and patients. Ensuring timely flow of consolidated billing reports to the superior concerned. Feeding billing inputs in the system with accuracy on a daily basis. Ensuring complete documentation and coding for each patient. Maintaining billing file and records by batch as per hospital protocols. Doing the daily closing of balance for the day. Coordinating with all departments for clearance and rechecking of bills. Any other responsibilities entrusted by the Corporate Office.

Walkin Interview - Mon to Sat (11am to 3pm) - Location : Siruseri (Near SIPCOT IT Entrance) No: 6/484, Rajiv Gandhi Salai, OMR, opposite Sipcot Entrance, Siruseri, Chennai, Tamil Nadu 600130. Map link https://maps.app.goo.gl/tqmipcbY3ZMSJfr56 Contact: Naveenkumar - HR - omrhr@drkmh.com Preferred candidate profile: Qualification : Any Graduate/Post Graduate Experience: 0 to 5 years. Pleasant looking with good communication (Male/Female) Must follow hospital grooming standards and uniform policy. Preferable to have typewriting skills. Rotational Shifts including night duties . Immediate Joiners are preferred. 1. Guest Relations Officer: Job Description: Greets patients and patient visitors, determines nature/ purpose of visit, and directs them accordingly. Be aware of your surroundings and of the patients in the waiting room. Be aware of which doctors and nurses are currently working in the building and whether they have arrived for their clinics. Observe clinics running late and advice patients waiting and offer apologies. Receive and make telephone calls as required. Phones must be answered within 3 rings and no more. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Be polite and helpful at ALL times. If a patients behaviour becomes unacceptably abusive refer the call to your manager. Do not shout or respond in a rude manner to the patient. Information about Hospital, such as location of departments/offices, employees within the organization or services provided. Handles patients registration, all clinical booking procedures, schedules appointments and does follow ups. Verifies all insurance benefits assigned to the Hospital to determine whether insurance coverage meets the standards as per the Hospital policy. Maintains departmental records and files and takes care of Department equipment. Participates in departmental meetings and related in-service educational programmes. Makes bed assignments in collaboration with the Nursing units, based on patient preference, condition and diagnosis. Ensure that all new patients are registered onto the computer system promptly and accurately, this should be on the same day that they attend the practice to register. Coordinating with Housekeeping for room cleaning. Coordinating with maintenance department for room maintenance work. Coordinating with Emergency staff for Admission. Arranging transport to wards. Reporting to Head of the Department. 2. Patient Care Coordinator: Job Description: Guide and assist the Patients in their visits to hospital. Resolve the Patients queries by being single point of contact. Guidance and counseling to the patients and their families. Help the Patients & relatives in taking admission and billing process. Updating and escalating the customers feedback to the PR Team. Maintain good rapport with the patient during their visit. Relationship between management and Patients beyond hospital visits responsible for overall customer satisfaction. Escorting the patient throughout the OPD and diagnostics department. Until patient/ guest leaves for the day. Follow standard help desk procedure. Inform management of recurring problem. Manages problem resolution for patient & relatives through feedback analysis in coordination with department head to develop proactive problem solutions. Need to take care of all other works which is assigned by the Manager. 3. Patient Relations Officer: Job Description: Ability to work in a team environment, should be good with handling people and making avail care and treatment at the hospital or doctor. Should have a basic understanding of systems and processes that are to be followed in a healthcare facility. Counseling and respond to patients needs, requirements and concerns as appropriate. Making patients aware of health services and facilities available for patients at Dr. KMH. Investigate and/ or channel complaints or problems to appropriate head department in hospital. Assist in resolving conflicts and act as an intermediary between patients, families and staff. Supports/facilitates the implementation of innovation and systems that eliminate patient harm. Collect data and information about patient feedback and make recommendations as appropriate. Explaining policies, procedures or services to unknown patients using medical or administrative knowledge. Analyzing and assessment of patients needs through IP visit. Taking daily rounds in OPD, ER & other departments to ensure excellent care and services to all the patients, to co-ordinate with doctor in patient care whenever required, complaints redressal and feedback. All verbal and written complaints will be investigated and responded through calls and visits in a timely manner and a summery will be reviewed once in fortnight with the core committee of the organization. All suggestions will be documented by PR Team and informed to the concerned department head for assessment and corrective and preventive actions. Monitoring and analyzing the patients rights and responsibilities. Collaborates with the Quality improvement efforts to identify key improvement focus areas that impact both patient care quality and safety. Need to take care of all other works which is assigned by the Manager. 4. Billing Executive Job Description: Carry out the daily activities of the department. Handle Cash & Credit IP billing. Interact with customers to solve various queries regarding bills. File and maintain all records. All the consultation, and any type of OP/IP billing have to be managed by the billing staff. The complete tariff structure, Consultation charges of the doctors have to be updated in the system to avoid miscalculations. Manual billing is not acceptable and computer billing needs to be followed strictly. Before taking a printout of the bill, the details mentioned in the bill needs to be explained clearly to the attender along with the break up. On acceptance, a printout could be taken accordingly. Receive and enter the billing activities received from the clients. Any error in the billing is not acceptable and, in such situation, the billing staff needs to take complete responsible of the deficit occurred. File and maintain all documents pertaining to the patient in an orderly manner. No billing counter staff is authorized to provide discounts unless a prior notice has been given. Resolves billing issues by discussing contract with third-party payer; explaining insurance contract with patient; negotiating settlement. Maintains patient and invoice files by entering and adjusting data. Updates job knowledge by participating in educational opportunities. Accomplishes medical office mission by completing related results as needed. Reporting to Head of the Department.

Responsibilities Generate and manage accurate invoices for IP services. Resolve discrepancies in billing and manage client inquiries. Coordinate with the IP department to ensure accurate tracking of billable activities. Reconcile client accounts and ensure timely payments. Prepare detailed billing reports for internal and client review. Maintain up-to-date billing records in the system. Collaborate with the finance team to improve billing processes. Handle confidential client information securely. Interested candidates can contact - 9911892435 email id - rahul.chauhan@fbd.amrita.edu

Responsibilities Generate and manage accurate invoices for IP services. Resolve discrepancies in billing and manage client inquiries. Coordinate with the IP department to ensure accurate tracking of billable activities. Reconcile client accounts and ensure timely payments. Prepare detailed billing reports for internal and client review. Maintain up-to-date billing records in the system. Collaborate with the finance team to improve billing processes. Handle confidential client information securely. Interested candidates can contact - 9911892435 email id - rahul.chauhan@fbd.amrita.edu

Responsibilities Generate and manage accurate invoices for IP services. Resolve discrepancies in billing and manage client inquiries. Coordinate with the IP department to ensure accurate tracking of billable activities. Reconcile client accounts and ensure timely payments. Prepare detailed billing reports for internal and client review. Maintain up-to-date billing records in the system. Collaborate with the finance team to improve billing processes. Handle confidential client information securely. Interested candidates can contact - 9911892435 email id - rahul.chauhan@fbd.amrita.edu

Accuracy in Inpatient Billing. Effectively monitoring of day-to-day activities Resolve customer complaints or answer customers' questions regarding policies and procedures. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Implement corporate or departmental policies, procedures, and service standards in conjunction with management. Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. Monitoring all estimations and actual billing expenses. Follow up of Emergency admission patient. Day to day outstanding amount follow up. Monitors OP / IP billings performance shift wise. Bill Updating of all the procedures done to the patient on daily basis. Ensures charges for the hospital services based upon the tariff. Gives estimation to the self-paying patients and Corporate Patients. To ensure that all the services are charged before final bill is made. Takes written consent from the Patients attendants on payment terms. Discuss with the consultants, estimate, deposits and payments. Explains the line of treatment being given and the reason for taking such deposits at the time of admission to the patients and their attendants. Gives break-ups of the treatment bills for re-imbursement, insurance claims. Provides inputs to Finance and Accounts department regarding day-to-day transactions Implementing admission & billing policies as directed by the management Tracking timely submission of bills of TPA & Corporate Maintaining MOU tracker. Maintaining all tariffs in soft copy and hard copy authorized sign. Co-ordination with internal departments. Maintaining Discharge TAT. Maintaining Estimation TAT. Giving on job training to staffs. Ensuring proper documentation for audit. Helping to concern person for timely TPA and Corporate renewals. Timely tariff revision. Daily MIS reports to the management.

Roles and Responsibilities Manage IP billing processes for OPD services, ensuring accurate and timely submission of claims to insurance companies. Coordinate with healthcare providers to obtain necessary documentation and information for claim submissions. Analyze denials and resolve issues promptly to minimize revenue loss. Maintain accurate records of all billing transactions, including patient demographics, treatment plans, and payment history. Collaborate with senior executives to develop strategies for improving operational efficiency and reducing costs. Desired Candidate Profile 3-7 years of experience in IP Billing or related field (healthcare/hospital). Strong understanding of medical terminology, hospital operations, and insurance regulations. Excellent analytical skills with ability to interpret complex data sets. Proficiency in using electronic medical records systems (EMRs) or similar software.

a. Responsibilities : * To ensure that bills are prepared for in-patients and out patients and ensure that the bills are paid on time. * Provide training for the billing team whenever necessary. * Assist the team members in using Insta (H.I.S.). * Supervise the team b. Out Patient Billing : * Collect cash from the out patients. * Update orders from lab, pharmacy, radiology etc. * Refund amount if necessary after approval from the consultant / Directors. c. Inpatient Billing : * Taking the details of the inpatient for registration. * Update the activities undertaken. * Observe the discharge summary and finalize the bill amount. * Issue discount if necessary with approval. * Updating of surgeries and consultations. * Provide refunding if applicable after proper approval. d. TPA Processing : * Comply with the pre authorization process by coordinating with the insurance companies and the patient. * Counsel the insured patients about the non payables and make him clear about the bill amount borne by the insurance company and bill amount borne by the insured. * To comply with the enhancement process. * To make final settlement of the bill amount by coordinating with the insurance company and the insured. * Dispatching of Claims.

Role & responsibilities To ensure timely and accurate compliance with the standards laid down under ISO for the departmental function. To handle inter and intra departmental coordination for smooth discharge. Preparing TPA approval as per given clauses. Cash/ Corporate bill till date on daily basis. Authentication of documents CGHS/ PSU and same dispatch to concern for final payment. Post discharge checking of CGHS/ TPA bills. To ensure timely action on patient queries related to billing. To follow Cash / Credit / Corporate billing / discount instructions. To ensure accurate and timely Billing. Maintaining register for discharge flow. Checking of referral, approval and mandatory requirements of institutions. Preparing reports for management like long stay / outstanding is > 50,000/-. Package mapping during night hours. Updating OT sheets. Assigning packages of Cath/ OT. Special vigil on international patient billing. To be well groomed, punctual & adhere to company policies and practices. To effectively utilize Hospital Information System and other software provided. To comply with the service quality process, environmental & occupational issues & policies of the respective area. Preferred candidate profile Candidate should have experience in In-patient Discharge Billing (TPA/Panel/Credit/Cash) with any JCI/NABH accredited hospital.

Roles & Responsibilities: Interaction with patients and fulfill their requirements. Documenting of patient Reports in Software. Managing the housekeeping and security guard staff's data and duties. Maintaining the records of office inventory & checking the cleanliness of the hospital. Handling the petty cash and keeping the record of overall expenses. Checking the office's assets are in good condition & report submission to Operation ManagerHandling Doctors Leaves and Attendance Register. To monitor the discharge checklist. Co-coordinating with the quality team for activities like NABH. To coordinate with the corporate office for maintaining the smooth flow of routine work.

Job Summary Manage inpatient billing operations, ensuring accurate invoicing and timely payments Verify patient details, insurance claims, and coordinate with finance teams for settlements Handle patient queries related to billing, Required Candidate profile Maintain records, generate reports, and follow up on outstanding dues with concerned departments

We're looking for an experienced In-patient Billing Executive to manage billing and record-keeping for our hospital. Experience: 2 years of experience in IP (In-patient) Billing is required. Location: Hyderabad, Telangana (This is based on our current location). What you'll do: Handle Tally billing for hospital in-patients. Accurately maintain patient records. Coordinate with patients regarding billing inquiries. Generate reports related to billing and patient accounts. Follow up on outstanding dues with the concerned departments. What you'll bring: Tally knowledge is a must. Strong organizational and record-keeping skills. Excellent communication and coordination abilities.

Role & responsibilities Overall supervision, control on functioning of the Department. To attend to patient clarifications with regard to billing. To deal with billing clarifications/ information in respect to various Corporates/ Institutions having tie up with hospital. To follow-up on payment of outstanding dues with empanelled Corporate/ Institutions. To co-ordinate with Third Party Administrations (TPAs) and follow-up on payment of outstanding dues. To monitor the billing process, time taken for preparation of the final bill. To check the bills on a daily basis. To follow-up on dues from patients in case of default in payment. Training of staff in the department Provide data for Consultants/Doctors payments Defining IP Packages & Tariff and revising them from time to time as per decision of the Management. Any other work assigned by the Management from time to time. Preferred candidate profile Candidate must have Insurance Billing End to End process.

Tally billing for hospital In patient Records maintaining Coordinate with patients Maintain records, generate reports, and follow up on outstanding dues with concerned departments Required Candidate profile 2 Years of experience in IP Billing Tally Knowledge must Male or female ca apply Contact : 7305057838(WhatsApp)

We are conducting walk-in drive on 11-Jun-25 & 12-Jun-25 @ Ankura Hospital, Attapur Unit. We have requirement for 3 Units - Attapur, LB Nagar & Tirupati. Role & responsibilities Overall supervision, control on functioning of the Department. Accuracy in Inpatient Billing. Effectively monitoring of day-to-day activities. Resolve customer complaints or answer customers' questions regarding policies and procedures. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Implement corporate or departmental policies, procedures, and service standards in conjunction with management. Monitoring all estimations and actual billing expenses. Day to day outstanding amount follow up. Monitors OP / IP billings performance shift wise. Bill Updating of all the procedures done to the patient on daily basis. Ensures charges for the hospital services based upon the tariff. Gives estimation to the self-paying patients and Corporate Patients. To ensure that all the services are charged before final bill is made. Takes written consent from the Patients attendants on payment terms. Explains the line of treatment being given and the reason for taking such deposits at the time of admission to the patients and their attendants. Provides inputs to Finance and Accounts department regarding day-to-day transactions. Implementing admission & billing policies as directed by the management Tracking timely submission of bills of TPA & Corporate Maintaining MOU tracker. Maintaining all tariffs in soft copy and hard copy authorized sign. Ensuring proper documentation for audit. Helping to concern person for timely TPA and Corporate renewals. Timely tariff revision. Daily MIS reports to the management. Preferred candidate profile Minimum Qualifications -Graduate / MBA - Hospital Management / Hospital Administration Technical Qualifications Computer Knowledge Minimum 7 to 12 years in Healthcare Industry as IP Billing Manager Able to speak local language, English and Hindi. Work Location: Attapur/LB Nagar/Tirupati Interested candidates can share your updated resume to job@ankurahospital.com

Manage inpatient billing operations, ensuring accurate invoicing and timely payments Verify patient details, insurance claims, and coordinate with finance teams for settlements Handle patient queries related to billing, Required Candidate profile Maintain records, generate reports, and follow up on outstanding dues with concerned departments Kindly reach us Asha 7603959077

Role & responsibilities Monitoring Room Preparedness and Room Availability in IP Room Upgradation and approval documentation Roster management for Duty Doctors Tracking timely preparation of Discharge summary and its completeness Monitoring and reducing TAT for Discharge Tracking Financial Clearance for OT/Discharge Monitoring F&B Services in IP along with Dietician Tracking Critical Value Reporting from Lab Tracking Diagnostic sample processing & Reports for IP patients IP Patient Feedback Collection / Patient Testimonials & Google Reviews Inventory Management for IP in coordination with Stores a. Linen b. Stationary c. Drugs and Consumables d. Instruments & Equipment e. Furniture & Fixtures Tracking IP Sub store consumption Medical Records Completion and Storage Charge sheet updation for IP Patients IP Billing adherence ( DCI ) and timely charging to reduce discharge time Tickets for Bill Discount in Adbhutam Tracking & Reducing Miscellaneous charging Tracking Open bills/ Reopening of bills/ Bill Cancellations in Insta Billing module Creation & Updation of Codes/ Rates in Insta for IP Billing Timely submission of TPA files Handling Queries from TPA for closure along with IP billing Capturing of Corporate Company Names in Insta Billing module Discharge kits handover to delivery patients and tracking inventory for reorder Coordination for Maintenance/ Biomedical / IT issues closure Monitoring H/K & Pest control services in IP Monitoring Laundry Services Infection Control & Safety Protocol Adherence in IP Adherence to Visitor Policy Complaint Management for IP Services Night MOD duties MIS Preparation and Reporting Preferred candidate profile To ensure that the Namaste Culture is the beginning of all service deliveries as an IP Manager Answer customer questions regarding billing, service problems, products and features. To ensure patients/customers are not disturbed by maintaining the noise levels at the nursing stations To proactively ensure that the coordination with insurance department is done for the benefit of the customer To attend a minimum of 2 workshops in service excellence in coordination with the L&D department and a minimum of 20 hours of trainings To maintain an Average Resolution time of 2 hours for escalations raised towards customer service provided. To ensure NPS scores are above 95 % and Google Rating Scores are above 4.5 rating. To ensure that the 3E (Empathy, Expertise and Excellence) concept and TLC (Tender Loving Care) concept is imbibed in practice at work The IP Manager is responsible for all employees under his/her department to follow the points mentioned above

Job Requirement Must Have hands on experience in Billing department Must Be Graduate. Excellent in Communication At least 2 years of administrative experience in a medical or healthcare setting. Associate's degree in accounting, business, or economics may be preferred. Basic mathematical skills. Excellent communication skills to deal with medical insurance companies and to explain financial matters to patients and staff. Above-average organizational skills to be able to locate files or patient records speedily. Attention to detail to maintain patient records proficiently and to check that the accounts have been entered accurately. The ability to process cash or credit card payments. Proficiency in account data input to prepare statements for patients. Knowledge of medical coding procedures. Medical Billing Responsibilities: Managing patient accounts and preparing invoices. Inputting patient information and maintaining up-to-date records of patient data using computer software. Ensuring that the patients receive the accounts. Performing administrative tasks such as answering phone calls and responding to emails. Acquiring and recording medical aid details from patients and liaising with the medical aid company to obtain authorization on payments owed by patients. Following up with patients on accounts that are late as well as those which are seriously overdue. Following work procedures methodically while ensuring compliance with the rules and regulations of the hospital or clinic as well as state and federal laws. Improving job knowledge and skills by networking and staying abreast of medical service rates in order to ensure up-to-date billing. Ensuring that patient records, accounts, and payments are meticulously handled. Keeping all patient records confidential.

Walkin Interview - Mon to Sat (11am to 3pm) - Location : Siruseri (Near SIPCOT IT Entrance) No: 6/484, Rajiv Gandhi Salai, OMR, opposite Sipcot Entrance, Siruseri, Chennai, Tamil Nadu 600130. Map link https://maps.app.goo.gl/tqmipcbY3ZMSJfr56 Contact: Naveenkumar - HR - omrhr@drkmh.com Preferred candidate profile: Qualification : Any Graduate/Post Graduate Experience: 0 to 5 years. Pleasant looking with good communication (Male/Female) Must follow hospital grooming standards and uniform policy. Preferable to have typewriting skills. Rotational Shifts including night duties . Immediate Joiners are preferred. 1. Guest Relations Officer: Job Description: Greets patients and patient visitors, determines nature/ purpose of visit, and directs them accordingly. Be aware of your surroundings and of the patients in the waiting room. Be aware of which doctors and nurses are currently working in the building and whether they have arrived for their clinics. Observe clinics running late and advice patients waiting and offer apologies. Receive and make telephone calls as required. Phones must be answered within 3 rings and no more. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Be polite and helpful at ALL times. If a patients behaviour becomes unacceptably abusive refer the call to your manager. Do not shout or respond in a rude manner to the patient. Information about Hospital, such as location of departments/offices, employees within the organization or services provided. Handles patients registration, all clinical booking procedures, schedules appointments and does follow ups. Verifies all insurance benefits assigned to the Hospital to determine whether insurance coverage meets the standards as per the Hospital policy. Maintains departmental records and files and takes care of Department equipment. Participates in departmental meetings and related in-service educational programmes. Makes bed assignments in collaboration with the Nursing units, based on patient preference, condition and diagnosis. Ensure that all new patients are registered onto the computer system promptly and accurately, this should be on the same day that they attend the practice to register. Coordinating with Housekeeping for room cleaning. Coordinating with maintenance department for room maintenance work. Coordinating with Emergency staff for Admission. Arranging transport to wards. Reporting to Head of the Department. 2. Patient Care Coordinator: Job Description: Guide and assist the Patients in their visits to hospital. Resolve the Patients queries by being single point of contact. Guidance and counseling to the patients and their families. Help the Patients & relatives in taking admission and billing process. Updating and escalating the customers feedback to the PR Team. Maintain good rapport with the patient during their visit. Relationship between management and Patients beyond hospital visits responsible for overall customer satisfaction. Escorting the patient throughout the OPD and diagnostics department. Until patient/ guest leaves for the day. Follow standard help desk procedure. Inform management of recurring problem. Manages problem resolution for patient & relatives through feedback analysis in coordination with department head to develop proactive problem solutions. Need to take care of all other works which is assigned by the Manager. 3. Patient Relations Officer: Job Description: Ability to work in a team environment, should be good with handling people and making avail care and treatment at the hospital or doctor. Should have a basic understanding of systems and processes that are to be followed in a healthcare facility. Counseling and respond to patients needs, requirements and concerns as appropriate. Making patients aware of health services and facilities available for patients at Dr. KMH. Investigate and/ or channel complaints or problems to appropriate head department in hospital. Assist in resolving conflicts and act as an intermediary between patients, families and staff. Supports/facilitates the implementation of innovation and systems that eliminate patient harm. Collect data and information about patient feedback and make recommendations as appropriate. Explaining policies, procedures or services to unknown patients using medical or administrative knowledge. Analyzing and assessment of patients needs through IP visit. Taking daily rounds in OPD, ER & other departments to ensure excellent care and services to all the patients, to co-ordinate with doctor in patient care whenever required, complaints redressal and feedback. All verbal and written complaints will be investigated and responded through calls and visits in a timely manner and a summery will be reviewed once in fortnight with the core committee of the organization. All suggestions will be documented by PR Team and informed to the concerned department head for assessment and corrective and preventive actions. Monitoring and analyzing the patients rights and responsibilities. Collaborates with the Quality improvement efforts to identify key improvement focus areas that impact both patient care quality and safety. Need to take care of all other works which is assigned by the Manager. 4. Billing Executive Job Description: Carry out the daily activities of the department. Handle Cash & Credit IP billing. Interact with customers to solve various queries regarding bills. File and maintain all records. All the consultation, and any type of OP/IP billing have to be managed by the billing staff. The complete tariff structure, Consultation charges of the doctors have to be updated in the system to avoid miscalculations. Manual billing is not acceptable and computer billing needs to be followed strictly. Before taking a printout of the bill, the details mentioned in the bill needs to be explained clearly to the attender along with the break up. On acceptance, a printout could be taken accordingly. Receive and enter the billing activities received from the clients. Any error in the billing is not acceptable and, in such situation, the billing staff needs to take complete responsible of the deficit occurred. File and maintain all documents pertaining to the patient in an orderly manner. No billing counter staff is authorized to provide discounts unless a prior notice has been given. Resolves billing issues by discussing contract with third-party payer; explaining insurance contract with patient; negotiating settlement. Maintains patient and invoice files by entering and adjusting data. Updates job knowledge by participating in educational opportunities. Accomplishes medical office mission by completing related results as needed. Reporting to Head of the Department.

Responsibilities Generate and manage accurate invoices for IP services. Resolve discrepancies in billing and manage client inquiries. Coordinate with the IP department to ensure accurate tracking of billable activities. Reconcile client accounts and ensure timely payments. Prepare detailed billing reports for internal and client review. Maintain up-to-date billing records in the system. Collaborate with the finance team to improve billing processes. Handle confidential client information securely. Interested candidates can contact - 9911892435 email id - rahul.chauhan@fbd.amrita.edu

Duties : Approving credit requests from customers. Creating monthly and quarterly commission reports. Resolving issues arising from actions or events involving administrative functions and throughout the billing process of the customer. Coordinating and resolving issues, if any, from customers or their respective insurance bodies. Maintaining pleasant communication with customers and patients. Ensuring timely flow of consolidated billing reports to the superior concerned. Feeding billing inputs in the system with accuracy on a daily basis. Ensuring complete documentation and coding for each patient. Maintaining billing file and records by batch as per hospital protocols. Doing the daily closing of balance for the day. Coordinating with all departments for clearance and rechecking of bills. Any other responsibilities entrusted by the Corporate Office.

Roles and Responsibilities Manage patient billing, cash collection, and payment follow-up for OPD services. Ensure accurate and timely processing of IP/OP bills, including claims submission to insurance companies. Coordinate with front office staff to resolve any discrepancies or issues related to billings. Maintain a high level of accuracy in recording financial transactions and ensuring compliance with hospital policies. Provide excellent customer service by responding promptly to patient queries regarding billing matters. Desired Candidate Profile 2-5 years of experience in healthcare services, preferably in billing executive roles. Strong knowledge of IP/OP billing systems and processes. Excellent communication skills for effective interaction with patients, doctors, and other stakeholders. Ability to work independently with minimal supervision while maintaining attention to detail.

Accuracy in Inpatient Billing. Effectively monitoring of day-to-day activities Resolve customer complaints or answer customers' questions regarding policies and procedures. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Implement corporate or departmental policies, procedures, and service standards in conjunction with management. Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. Monitoring all estimations and actual billing expenses. Follow up of Emergency admission patient. Day to day outstanding amount follow up. Monitors OP / IP billings performance shift wise. Bill Updating of all the procedures done to the patient on daily basis. Ensures charges for the hospital services based upon the tariff. Gives estimation to the self-paying patients and Corporate Patients. To ensure that all the services are charged before final bill is made. Takes written consent from the Patients attendants on payment terms. Discuss with the consultants, estimate, deposits and payments. Explains the line of treatment being given and the reason for taking such deposits at the time of admission to the patients and their attendants. Gives break-ups of the treatment bills for re-imbursement, insurance claims. Provides inputs to Finance and Accounts department regarding day-to-day transactions Implementing admission & billing policies as directed by the management Tracking timely submission of bills of TPA & Corporate Maintaining MOU tracker. Maintaining all tariffs in soft copy and hard copy authorized sign. Co-ordination with internal departments. Maintaining Discharge TAT. Maintaining Estimation TAT. Giving on job training to staffs. Ensuring proper documentation for audit. Helping to concern person for timely TPA and Corporate renewals. Timely tariff revision. Daily MIS reports to the management.

Duties : Approving credit requests from customers. Creating monthly and quarterly commission reports. Resolving issues arising from actions or events involving administrative functions and throughout the billing process of the customer. Coordinating and resolving issues, if any, from customers or their respective insurance bodies. Maintaining pleasant communication with customers and patients. Ensuring timely flow of consolidated billing reports to the superior concerned. Feeding billing inputs in the system with accuracy on a daily basis. Ensuring complete documentation and coding for each patient. Maintaining billing file and records by batch as per hospital protocols. Doing the daily closing of balance for the day. Coordinating with all departments for clearance and rechecking of bills. Any other responsibilities entrusted by the Corporate Office.