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1.0 - 3.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Skill required: Order Management - Order Management Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation
Posted 3 weeks ago
1.0 - 3.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Skill required: Order Management - Order Management Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation
Posted 3 weeks ago
5.0 - 8.0 years
8 - 12 Lacs
Navi Mumbai
Work from Office
Skill required: Trust & Safety - Content management Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. " What are we looking for "As a Team Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.S REQUIRED DEFINITIONoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities" Roles and Responsibilities: "Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols." Qualification Any Graduation
Posted 3 weeks ago
3.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Skill required: Sales Operations - Sales Operations Management Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company s internal sales processes. Support Sales Excellence Leadership and Business Partners in driving efforts across multiple Sales Excellence service areas.Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.This position reports to Sales Excellence Sales Operations Leadership, Senior Managers, Managers, Associate Managers, Specialists, or Senior Analysts. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s). What are we looking for Knowledge & Skill :Strong oral and written communications skills in English this role requires a confident communicator and team player with robust interpersonal skills and a can-do attitude Ability to work virtually with diverse individuals Good organizational / time management / data management skills Ability to follow and apply processes Excellent accuracy and attention to detail Proficient in Microsoft Office, particularly Excel and PowerPoint Educational QualificationMust haveUndergraduate degree completed or in progressEnglish language fluency (oral and written)Good to haveBusiness Management education desirableSkills & Work ExperienceMust haveA minimum of 1 year of experience, with proven track record in team managementGood to have:Other requirements (please specify such as overtime, etc.) Must support/mirror working hours for the supported Market Unit or other business area Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area) Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines May be occasionally required to travel domestically or internationallyAdditional CommentsNothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time. Roles and Responsibilities: Primary responsibilities includeWork with close supervision Interact confidently with senior leadership within sphere of responsibility and under supervision Provide feedback on operational processes Be familiar with supporting tools and processes Have a basic understanding of where and how Sales Excellence Sales Operations fits into the bigger Accenture picture Qualification Any Graduation
Posted 3 weeks ago
0.0 - 2.0 years
0 Lacs
Pune
Work from Office
ThoughtPad InfoTech is looking for Intern to join our dynamic team and embark on a rewarding career journey Support assigned departments by assisting with daily tasks, data entry, research, documentation, and project coordination Participate in meetings and training sessions to gain industry knowledge and hands-on experience Collaborate with team members on various assignments, contributing fresh ideas and enthusiasm Maintain professionalism, meet deadlines, and adhere to company policies while developing practical skills relevant to the field
Posted 3 weeks ago
1.0 - 4.0 years
2 - 7 Lacs
Siliguri
Work from Office
Admini Boosting Productivity is looking for Animation to join our dynamic team and embark on a rewarding career journey Animation is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization (More details as per role requirements )
Posted 3 weeks ago
1.0 - 4.0 years
1 - 5 Lacs
Siliguri
Work from Office
Admini Boosting Productivity is looking for Admin Assistant to join our dynamic team and embark on a rewarding career journey The Administrative Assistant will be responsible for providing administrative support to the company's management team, ensuring smooth daily operations, and maintaining an organized work environment This position requires excellent communication, organizational and time management skills Key Responsibilities:Answer and direct phone calls, emails, and other correspondence Organize and schedule meetings, appointments, and events Maintain an organized filing system for paper and electronic documents Prepare and distribute memos, emails, and other communications as needed Assist with travel arrangements and expense reports Perform data entry and other administrative tasks as assigned Order and maintain office supplies and equipment Requirements:Excellent verbal and written communication skills Strong organizational and time management skills Ability to work independently and as part of a team Proficient in Microsoft Office (Word, Excel, PowerPoint) Attention to detail and accuracy
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
Vikas Developers is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Posted 3 weeks ago
0.0 - 3.0 years
1 - 2 Lacs
Lucknow
Work from Office
Lucknow Institute of Technology is looking for Office Assistant to join our dynamic team and embark on a rewarding career journey An Office Assistant is a support role responsible for providing administrative and clerical services to an organization The following is a list of common responsibilities for an Office Assistant:1 Answering and directing incoming phone calls, responding to emails and greeting visitors2 Performing data entry and record keeping tasks3 Filing and organizing paperwork and documents4 Scheduling appointments, meetings and travel arrangements5 Performing basic bookkeeping and financial tasks6 Assisting with preparing reports, presentations and correspondence7 Maintaining office supplies and equipment8 Performing ad-hoc administrative tasks as requiredThe ideal candidate for this position should have strong organizational and communication skills, be proficient in Microsoft Office and be able to work well in a fast-paced environment
Posted 3 weeks ago
0.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Medybiz Pharma is looking for Tele Counsellor to join our dynamic team and embark on a rewarding career journey We are seeking a compassionate and skilled Tele Counsellor to join our team As a Tele Counsellor, you will provide remote counseling services to individuals in need of emotional support, guidance, and assistance Using various communication channels, you will listen to clients' concerns, provide empathetic counseling, and offer appropriate guidance to help them navigate personal, emotional, or mental health challenges Responsibilities:Conduct telephonic or video counseling sessions with individuals seeking emotional support and guidance Create a safe and supportive environment for clients to express their concerns and emotions Listen actively and empathetically to clients' concerns, demonstrating understanding and compassion Assess clients' needs, identify underlying issues, and develop personalized counseling plans Provide guidance, coping strategies, and tools to help clients manage their emotions and improve their well-being Offer crisis intervention and risk assessment for clients in immediate distress Collaborate with clients to set goals and track progress towards positive outcomes Maintain accurate and confidential client records, documenting session notes and treatment plans Stay up-to-date with current counseling techniques, mental health practices, and relevant regulations and ethical standards Participate in supervision, training, and professional development opportunities to enhance counseling skills Collaborate with other healthcare professionals or external organizations for referrals when necessary
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Mumbai
Work from Office
Trainee Payroll Goregaon, Mumbai BRIEF JOB DESCRIPTION: Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates. Support audits with required documentation. Resolve employee payroll queries & coordinate with clients. Perform assigned payroll and HR duties. Proficient in Microsoft Suite, especially Excel. Work well in teams, stay positive, and communicate politely with coworkers and clients. EXPERIENCE Freshers (Commerce Graduate)
Posted 3 weeks ago
2.0 - 4.0 years
15 - 30 Lacs
Bengaluru
Work from Office
About the Team As a part of the Fulfillment and Experience (F&E) team at Meesho, you will be at the forefront of using data to drive exceptional experiences for our Suppliers and Users. Our team is pivotal in solving complex, industry-defining problems at scale, making an impact on overall Supplier & User experience. About the Role In this role, you will primarily focus on leveraging data analytics to enhance user experiences across our platform. You will identify key challenges, devise data-driven solutions, and lead the implementation of these strategies to improve operational and experience metrics and work closely with multiple Stakeholder. You will be leveraging data to share the insights on next steps to achieve long term & short term vision. What you will do Problem Identification & Prioritization: Analyze large datasets to identify trends, patterns, and outliers that drive actionable insights for improving customer and seller experiences. Instrumentation Dashboard: Implement alert systems within dashboards to notify stakeholders of critical issues or emerging trends that require immediate attention. Solution Discovery: Own the responsibility for designing and implementing programs aimed at enhancing user experience metrics like Net Promoter Score (NPS) and other operational metrics. Adoption & Metrics: Define product metrics for your area, and track them continuously. Identify usage patterns and come up with action plans to move metrics in the right direction. Roadmap Creation: Create a product roadmap for your area that has at least a 3-monthforward-looking view of key customer/business problems to be solved. What you will need B.Tech degree from Premium college. 2 - 4 years of experience, preferably in Strategy & Operations/Management Consulting with a strong analytical focus. Proficiency in SQL for querying relational databases and manipulating large datasets. Hands-on experience with BI and data visualization tools (e.g., Tableau, Power BI, Looker) to create interactive dashboards and reports. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Excellent communication skills with the ability to translate complex data findings into actionable insights and recommendations.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Chennai
Work from Office
About the role TNQTech is looking for a language editor to join our growing team of people working to redefine content and technology in the scholarly publishing landscape. As a language editor, youll work both independently and with a team of editors to deliver manuscripts that are edited as per journal/publisher style guides, and review all corrections made by authors/publishers. You will be tasked with maintaining a high standard of work through quality circles, among other methods. You will mentor trainee editors and identify gaps in training. You will also have the opportunity to make processes more efficient and be involved in improving the tools used in-house. Responsibilities Edit manuscripts for books and journals, checking for spelling, grammar, punctuation, clarity, and consistency, and rephrase sentences if necessary Edit manuscripts according to each publishers language requirements Mentor editor trainees, giving them constructive feedback, and review their manuscripts to maintain a high standard of work Review author and/or publisher corrections, analyse errors, and recommend training needs Lead quality circles based on error analysis Identify bugs in tools and record them for further analysis Make recommendations for automation where possible for more efficient processes The ideal candidate A graduate with 1-7 years of experience in language editing of STM journals and books Someone with a keen eye for detail, and excellent verbal and written English skills An MS Office expert An enthusiastic learner with a passion for reading and editing
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Christ Academy Institute for Advanced Studies is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Posted 3 weeks ago
0.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Christ Academy Institute for Advanced Studies is looking for Office Staff to join our dynamic team and embark on a rewarding career journey Manage incoming and outgoing correspondence, including emails, letters, and packages. Coordinate appointments, meetings, and conference calls. Handle incoming phone calls and direct them to the appropriate staff members. Manage office supplies, equipment, and facilities to ensure they are in good working order. Maintain accurate and up-to-date filing systems. Prepare reports, spreadsheets, and other documents as needed. Organize and maintain records of office expenses. Provide administrative support to other staff members as needed. Ensure the office is kept clean and organized. Implement and maintain office policies and procedures.
Posted 3 weeks ago
3.0 - 5.0 years
2 - 5 Lacs
Chengalpattu
Work from Office
Chariot Beach Resort is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Posted 3 weeks ago
1.0 - 3.0 years
15 - 30 Lacs
Bengaluru
Work from Office
About the Role We are looking for a dynamic, self-starting, result oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers businesses, expanding selection and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey! What you will do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meeshos values & principles across your team Work with central teams to ensure best selection, affordable prices and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRA's & goals for the team and individuals. Compile and evaluate metrics for success assessment of individual and team level tasks Communicate priorities and key decisions with stakeholders with your excellent verbal, written & visual communication skills. Drive higher suppliers engagement and quick problem resolution through effectively guiding your team Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes. Influence strategic decisions across the organization by earning the trust of your stakeholders. Effectively use quantitative & qualitative data to drive decisions & measure success Helps define category short & medium term goals, design execution roadmap and set team priorities that align with companys overall strategic goals What you will need BE/B.tech from premium institutes 1-3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders
Posted 3 weeks ago
1.0 - 3.0 years
15 - 30 Lacs
Bengaluru
Work from Office
About the Role As an Associate, you will manage both the demand and supply sides of the business. You will also ensure all the best prices and choices are showcased on the app to the customers. You will own P&L (profit and loss account) and constantly drive value to your resellers. Ultimately, you will make sure the users transacting in your portfolio keep on increasing, and also that your suppliers continue to thrive. What you will do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meeshos values & principles across your team Work with central teams to ensure best selection, affordable prices and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRA's & goals for the team and individuals. Compile and evaluate metrics for success assessment of individual and team level tasks Communicate priorities and key decisions with stakeholders with your excellent verbal, written & visual communication skills. Drive higher suppliers engagement and quick problem resolution through effectively guiding your team Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes influence strategic decisions across the organization by earning the trust of your stakeholders. Effectively use quantitative & qualitative data to drive decisions & measure success Helps define category short & medium term goals, design execution roadmap and set team priorities that align with companys overall strategic goals What you will need 1-3 years of overall experience with at least 1+ years in leading teams. Experience with startups and fast-paced environments is an added advantage. Experience of using Microsoft excel to analyze data and build POV. Demonstrated ability to think strategically and tactically. Deep understanding of business and customers. Excellent verbal and written communication skills. Proven ability to lead team and manage relevant stakeholders.
Posted 3 weeks ago
2.0 - 7.0 years
15 - 30 Lacs
Bengaluru
Work from Office
About the role The Senior Associate/ Assistant Manager Quality, Training, Process Excellence, and Escalations will play a critical role in overseeing the optimization of customer and seller support processes, ensuring the highest standards of service quality, and driving operational excellence across the organization. This position will lead initiatives to improve training, enhance quality assurance practices, manage complex escalations, and leverage Gen AI technologies to innovate and streamline support operations. The ideal candidate will have a proven track record in process optimization, exceptional leadership skills, and a passion for adopting new technologies to improve service delivery. What you will do: Transformational Training & Development Strategy Architect a forward-looking training strategy that anticipates future business needs, technology integration, and evolving customer expectations, ensuring support teams are equipped with the skills to deliver exceptional service. Develop and nurture a learning culture across customer and seller support, driving continuous skill development through innovative training programs and performance management systems that foster career growth. Strategic Escalation Management & Cross-Functional Alignment Take ownership of high-impact escalations, driving root cause analysis and corrective action plans that not only resolve issues but also prevent recurrence at a systemic level. Partner with product, engineering, and other cross-functional teams to develop proactive solutions to recurring issues, ensuring alignment between support and product/service teams to improve long-term customer and seller satisfaction. Change Management & Technology Leadership Lead the adoption of innovative technologies (including Gen AI) within support functions to improve efficiency, enhance decision-making, and personalise customer/seller interactions at scale. Drive the successful implementation of change management initiatives, ensuring smooth integration of new technologies, processes, and training within the broader operational ecosystem. Evaluate emerging trends and technologies, making data-driven recommendations for future investments in support tools and systems that will differentiate the organization in the marketplace. Key Success Metrics Measurable improvements in Customer and Seller satisfaction (e.g.,CeS, NPS).Enhanced operational efficiency (e.g., reduced handling time, increased automation in support processes).Successful integration of new technologies that drive innovation and process optimization. What you will need: UG/PG from premium institutes coupled with over 2 years of hands-on experience in start-ups, consumer internet companies, management consulting, or operations. Demonstrate a robust data-driven mindset, adept at solving complex problems through analytical approaches. Exhibit a proven capability to articulate informed perspectives on business implications and strategies. Showcase a track record of successfully defining and executing initiatives with minimal supervision, reflecting a commitment to extreme ownership. Display expertise in managing multiple stakeholders across various fronts, showcasing adaptability in fast-paced environments.
Posted 3 weeks ago
3.0 - 5.0 years
15 - 30 Lacs
Bengaluru
Work from Office
About the Role We are looking for an analytically driven and detail-oriented professional to join our Central Program Operations team. As a Manager in this role; you will be responsible for identifying process gaps in the value chain, designing and implementing SoPs to ensure overall stability of the network, vendor and our partners . This role offers full autonomy and ownership to identify problems and implement solutions with the highest of standards. This role also requires you to closely collaborate with multiple stakeholders across different teams central and on-ground to deliver excellence and drive the highest degree of compliance across every node in the value chain. What you will do : Oversee movement of materials across the supply chain network Identify gaps of leakage in the value chain and implement SoPs and drive adherence of the same Maintain TAT adherence of material and cash to the highest of standards and understand working ways of different partners to enforce the right set of penalties and incentives in the ecosystem What you will need : Strong problem first mindset thinking An ability to drive adherence and processes across teams central as well as on-ground Minimum 3-5 yrs of experience in Operational roles; preferably in the e-commerce industry Strong singular focus on your KRs with high ownership on your individual workstream
Posted 3 weeks ago
3.0 - 5.0 years
15 - 30 Lacs
Bengaluru
Work from Office
About the Role As a Senior Associate in our team, you will play a key role in driving seller acquisitions within the Seller Growth Team. You will be responsible for planning and executing marketing campaigns & on app activities, identifying new problem areas, and conducting experiments to determine the most effective strategies. You will own the execution, tracking, and performance of all the assets and experiments. What you will do Drive Seller Acquisition: Plan and execute comprehensive marketing campaigns across various channels to significantly grow the Meesho seller Management: Oversee the implementation and monitoring of digital campaigns on platforms like Meta, Google, Programmatic Ads and Growth Initiatives: Develop and implement on-platform activities and strategies to drive seller acquisition and engagement within the Meesho Monitoring & Optimization: Continuously monitor key metrics and conduct quality checks to ensure optimal results across all channels and Analysis & Reporting: Track, analyze, and report the performance of various growth initiatives, campaigns, and experiments in a timely manner, providing clear and actionable insights to . Collaboration: Work closely with growth, business, and product teams on a wide range of activities, from planning to execution, to achieve shared Awareness: Stay up-to-date with the latest industry best practices and innovations in seller acquisition and growth to continuously improve relevant metrics within the Coordination: Collaborate effectively with stakeholders across the organization to optimize the seller acquisition funnel and overall platform experience. What you will need A graduate degree in any e. years of relevant experience in fast-paced environments such as startups or consumer internet companies, preferably in growth or category marketing experience in running and monitoring digital marketing campaigns on Meta, Google Ads, and Programmatic advertising experience in implementing and utilizing Google Tags, Google Analytics, and Google Ads for performance management and . analytical skills with a high proficiency in MS Excel and other analytical tools. Demonstrated ability to interpret data, identify trends, and derive actionable insights is crucial.
Posted 3 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Mohali
Work from Office
Role & responsibilities Data Entry Tasks: 1. Enter, verify, and update accurate data into the organizations databases and systems. 2. Ensure data integrity and maintain confidentiality of sensitive information. 3. Perform regular data backups as needed. 4. Generate reports and summaries as required by the management. IT Assistance: 1. Support senior in technical needs for hardware, software, and network issues. 2. Assist in setting up and maintaining computer systems, peripherals, and other IT infrastructure. 3. Monitor and maintain the organizations network connectivity and help troubleshoot minor issues and day to day tasks. 4. Coordinate with external vendors/service providers for any IT like (Internet issues, repair services etc.) Documentation & Coordination: 1. Maintain accurate records of IT inventory, system updates, and support requests. 2. Assist in preparing IT-related documentation and standard operating procedures. 3. Collaborate with various departments to ensure their IT needs are met efficiently. Qualifications and Skills: Education : Bachelor of Computer Applications (BCA) or equivalent qualification. Technical Skills: 1. Proficiency in MS Office Suite, database management, and basic networking. 2. Knowledge of operating systems is a plus. Soft Skills: 1. Strong attention to detail and organizational skills. 2. Excellent problem-solving and analytical abilities. 3. Good communication and interpersonal skills.
Posted 3 weeks ago
1.0 - 4.0 years
15 - 30 Lacs
Bengaluru
Work from Office
About the Role We are looking for a dynamic, self-starting, result oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers businesses, expanding selection and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey! What you will do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meeshos values & principles across your team Work with central teams to ensure best selection, affordable prices and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRA's & goals for the team and individuals. Compile and evaluate metrics for success assessment of individual and team level tasks Communicate priorities and key decisions with stakeholders with your excellent verbal, written & visual communication skills. Drive higher suppliers engagement and quick problem resolution through effectively guiding your team Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes. Influence strategic decisions across the organization by earning the trust of your stakeholders. Effectively use quantitative & qualitative data to drive decisions & measure success Helps define category short & medium term goals, design execution roadmap and set team priorities that align with companys overall strategic goals What you will need BE/B.tech from premier institutes 1-4 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders
Posted 3 weeks ago
1.0 - 3.0 years
15 - 30 Lacs
Bengaluru
Work from Office
About the Team Because we are solving a unique problem, one thats mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users - the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10 x speed is where we excel. If you want a high-powered career growth and supporting work environment, we are the right destination for you! About the Role We are looking for a dynamic, self-starting, result oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers businesses, expanding selection and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey! What you will do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meeshos values & principles across your team Work with central teams to ensure best selection, affordable prices and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRA's & goals for the team and individuals. Compile and evaluate metrics for success assessment of individual and team level tasks Communicate priorities and key decisions with stakeholders with your excellent verbal, written & visual communication skills. Drive higher suppliers engagement and quick problem resolution through effectively guiding your team Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes. Influence strategic decisions across the organization by earning the trust of your stakeholders. Effectively use quantitative & qualitative data to drive decisions & measure success Helps define category short & medium term goals, design execution roadmap and set team priorities that align with companys overall strategic goals What you will need BE/ from premium institutes 1-3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders
Posted 3 weeks ago
0.0 - 5.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Vecura Wellness Clinic is looking for Consultant Doctor to join our dynamic team and embark on a rewarding career journey Consultant Doctor is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization
Posted 3 weeks ago
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