International Voice Process

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

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Role Description

This is a full-time on-site role for the International Voice Process at TalenData Technologies Pvt Ltd, located in Chennai. The role involves handling customer queries and providing solutions over the phone, ensuring excellent customer service experience. Daily tasks include resolving issues, offering product and service information, and managing customer accounts. The role also requires collaboration with other teams to improve the overall customer experience and achieve sales targets.

Qualifications

  • Strong Communication and Customer Service skills
  • Solid Analytical Skills to troubleshoot and resolve customer issues
  • Experience in Finance and Sales domains
  • Excellent interpersonal skills and a customer-oriented mindset
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Previous experience in an international voice process is desirable
  • Graduate in any discipline

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