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International Voice Process Executive || Airoli || US Process

0 - 3 years

1 - 3 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Mega Walk- in drive - Hiring for International Voice Process Customer Support (Night Shift)

We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.

Key Responsibilities-

  • Provide

    voice-based support

    to international customers.
  • Handle and resolve customer queries effectively and efficiently.
  • Comfortable working in

    24/7 rotational shifts

    including night shifts.
  • Adhere to process requirements and achieve performance targets.

Preferred Candidate Profile:

  • Excellent

    English communication skills

    (verbal and written).
  • Comfortable in a

    fast-paced, dynamic work environment

    .
  • Basic proficiency in

    MS Office

    (Outlook, Word, Excel).
  • Strong keyboarding and PC navigation skills.
  • Team player

    with a positive and professional attitude.
  • Ability to meet and exceed

    performance metrics

    .
  • Comfortable to work in rotational shift (24*7).

Salary Range:

Benefits-

Lucrative performance-based incentives

Medical Insurance

Cab facility

Travel Allowance

2 rotational weekly offs


Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.

Walk-in timing 12.00 PM to 7.00 PM


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Sutherland
Sutherland

Business Process Outsourcing (BPO)

Denver

Approximately 30,000 Employees

457 Jobs

    Key People

  • Diane R. Schmitt

    CEO
  • Sanjay S. Kumar

    President

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