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BrandMuscle
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International Voice Process Associate

International Voice Process Associate

0 years

|

0 - 3 Lacs

Noida

Posted:1 week ago| Platform:

Apply

Skills Required

Bpo Voice Freshers International Voice Process Inbound Voice Process Immediate Joining Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role and Responsibilities -

Daily interaction with Partners to help them use the SproutLoud application
Become fully educated and continue education upkeep on SproutLoud technology while developing application proficiency
Assist Partners with placing orders, opting into automated programs, and troubleshooting technical issues
Follow approved process when working in Zendesk with proper categorization of tickets, follow up and follow through on requests
Keep Harvest timer up to date and accurately reflect time spent on Zendesk
Communicate to team members, Team Leads, Manager and Client Relationship Managers (CRMs) on impediments and features needed by Network users
R Meet or exceed all department KPIsR

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BrandMuscle

Marketing Technology

Chicago

201-500 Employees

7 Jobs

Key People

Phil Wearn

Chief Executive Officer
Michael A. Shultz

Chief Financial Officer
Laura D. Glaeser

Chief Marketing Officer

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