Job Role- As a Tele Sales Caller Advisor, your primary responsibility will be to make outbound calls to potential customers and provide them with information about products or services, with the goal of generating sales. You will be working in a Business Process Outsourcing (BPO) environment, where you will be representing a client or multiple clients, depending on the specific project. Responsibilities- 1. Make outbound calls to potential customers based on assigned leads or lists. 2. Introduce and explain products or services to customers in a clear and compelling manner. 3. Identify customer needs and recommend appropriate products or services that meet their requirements. 4. Provide accurate information about pricing, features, and benefits of products or services. 5. Answer customer questions and address any concerns they may have. 6. Use persuasive selling techniques to close sales and achieve assigned sales targets. 7. Maintain a high level of product knowledge to effectively communicate and answer customer inquiries. 8. Update customer records and enter relevant information into the CRM (Customer Relationship Management) system. 9. Follow up with customers who have shown interest but have not made a purchase, in order to convert them into sales. 10. Collaborate with team members and supervisors to meet individual and team sales goals. 11. Adhere to all company policies and procedures, including call scripts and compliance guidelines. 12. Continuously improve sales skills and knowledge through training and coaching sessions. Required Skills- 1. Graduate or equivalent; further education or relevant certifications are a plus. 2. Candidates pursuing any type of course are not eligible. 3. Proven experience in tele sales or telemarketing, preferably in a BPO setting. 4. Excellent communication skills, both verbal and written, with the ability to engage customers over the phone. 5. Strong sales and negotiation skills, with the ability to handle objections and close sales. 6. Customer-focused mind-set with a positive and persuasive attitude. 7. Ability to work in a target-driven environment and meet or exceed sales quotas. 8. Familiarity with CRM systems and basic computer proficiency. 9. Good time management and organizational skills to handle a high volume of calls and maintain accurate records. 10. Ability to work well independently as well as in a team. 11. Flexibility to work in different shifts or extended hours, if required. 12. Only Immediate joiners preferred. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Provident Fund Compensation Package: Performance bonus Schedule: Day shift Morning shift US shift Application Question(s): We must fill this position quick. Can you join immediately? Current CTC? Expected CTC? Available for walk-in? Experience: International Sales Process: 2 years (Required) Work Location: In person

We are looking for a dynamic and customer-focused International Voice Process Associate to join our growing team. The ideal candidate will have prior experience in handling customer queries or support for international clients over voice calls. You should have excellent communication skills, strong problem-solving abilities, and the ability to work in a fast-paced environment. Key Responsibilities: Handle inbound and outbound voice calls for international clients Resolve customer queries, complaints, and requests efficiently and professionally Maintain accurate records of conversations in the internal database Achieve individual and team performance targets (e.g., call quality, turnaround time, customer satisfaction) Adhere to defined processes and compliance standards Escalate unresolved issues to the appropriate internal teams Required Skills and Qualifications: Minimum 1 year of experience in an international voice process (customer service/support or sales) Excellent verbal communication skills in English Ability to handle difficult conversations with patience and professionalism Strong listening and interpersonal skills Familiarity with CRM tools or call center systems is an advantage Flexibility to work in night shifts or rotational shifts Preferred Qualifications: Experience in US/UK/Australian voice processes Knowledge of basic technical troubleshooting (if applicable to the process) High school diploma or bachelor's degree Job Types: Full-time, Permanent Pay: ₹240,000.00 - ₹440,000.00 per year Benefits: Provident Fund Schedule: Day shift Morning shift Rotational shift Application Question(s): Current CTC? Expected CTC? Notice Period? Experience: International voice process: 1 year (Required) Work Location: In person

Responsibilities and Duties  Provide customer support via phone calls for international customers, in English languages.  Manage customer expectations & ensure customer satisfaction.  Document customer interactions for review and follow-up.  Utilize computing and technical expertise to respond to customer inquiries.  Regularly review customer feedback and take measures to improve customer service.  Inform customers on the steps to follow to exploit services of the company. Job Brief  Handle customer’s problems, enquires, and complaints in a professional and timely manner.  Provide support to customers in multiple languages via calls.  Recognize and refer potential complaints that require support from supervisors.  Ensure that customer queries are addressed in a timely and accurate manner.  Regularly update customer database with accurate information. Requirements and Skills  Strong ability to communicate in English languages.  Excellent problem-solving and customer service skills.  Good working knowledge of computers and telephone systems.  Patience with customers and ability to handle tough situations.  Ability to work in any rotational shifts.  Only Immediate joiners preferred. Qualification  UG & Graduate (HSC / B.com/B.A/B.Sc/BBA)  No Technical Graduates (Diploma/BE/B.Tech/BCA)  Candidates pursuing any type of course are not eligible. Experience  Freshers & experienced both are eligible.  0 to 4 years of experience into International BPO Voice Process.  Should have good knowledge & understanding of Customer Service & Call handling antiques.  Excellent Communication required (B2 level) Shift & Transport  5 Days working with two rotational week off.  9.5 Hours shift (including 1 hr break).  Work From Office role.  Both side cab service would be provided based on transport grid. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹31,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Rotational shift UK shift Application Question(s): Available for walk-in? Overall years of experience? Current CTC? Expected CTC? Need to fill this position immediately. Are you a immediate joiner? Work Location: In person